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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the event's location, citing significant traffic congestion and poor organization for parking, which led to long delays both arriving and leaving. Customers also found the pricing for tickets, parking, rides, and food to be excessively high, and many reported issues with receiving refunds for cancelled events or unsatisfactory experiences. Some people were dissatisfied with the service, mentioning a lack of clear communication regarding refunds and unhelpful responses to inquiries. Reviewers frequently highlighted that the fireworks displays were often obscured by smoke or started late, impacting their enjoyment of the event.

What people talk about most

Location

Consumers find the location to be problematic, primarily due to severe traffic and parking issues. Many... See more

Service

Customers consistently express disappointment with the service. Many reviewers report significant delays,... See more

Holidays

Clients share ambiguous opinions on holidays. Many reviewers expressed frustration with events, citing issues... See more

Price

Reviewers mention negative feedback about price. Consumers consistently express dissatisfaction with the high... See more

Refund

Customers consistently express frustration and dissatisfaction with the refund process. Many reviewers report... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Honestly I was quite disappointed with our experience, we got there and had to wait an hour just to get to the parking, which was fairly organised but getting there was a pain. Then when we finally go... See more

Rated 2 out of 5 stars

Today was my first time going to Abingdon Firework Festival. And I won’t be going again, absolutely nothing to do with the rain. The whole event was just ‘meh’. First of all, the viewing ar... See more

Rated 2 out of 5 stars

Went to Abingdon fireworks last November… despite the issues with fireworks not being very visible through the smoke and the lack of bonfire to start with, we did actually really enjoy it. Stepson lo... See more

Rated 2 out of 5 stars

Although the fireworks at Abingdon were insane!! unfortunately the viewing for the shows just don’t work! You can’t see anything & children missing out. for the money you pay you’d think they’d... See more


Company details

  1. Event Management Company

Written by the company

Unique and exciting family experiences featuring an Xplosive combination of world class fireworks, air displays and light shows!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

639 reviews

5-star
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1-star

Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Went to see the Monster Trucks but the…

Went to see the Monster Trucks but the show was pretty poor, not much happened and it was almost impossible to see it.
11/2 hour queue to ride on a monster truck is ridiculous and £10 each including under 4’s is very expensive.
Food poor quality and very expensive, £18 for 2 small portions of chips and a burger!
Won’t be back!

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Bob,
Thank you for your feedback! We are sorry to hear that your expectations of the Monster trucks weren't met. For full transparency we do advertise pricing of Monster Truck rides so that this isn't a shock. Queue management is something we will try our best to improve for future events to manage expectations. We're sorry to hear that the food options did not meet your expectations in terms of quality and price. We strive to provide a variety of culinary options that cater to different tastes and budgets.
Thanks!
Xplosive Events Team

Rated 4 out of 5 stars

Absolutely fantastic

Absolutely fantastic, great show/event. I only wish we could have stayed a little longer. The weather was fantastic, the only thing I could fault was the sheer expense but given the economy I would say these small travelling businesses need it. The problem with charging more is less people buy and the people who do (like me) pay or buy less. Other than that, thoroughly enjoyed the event!

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Chris,
Thank you for your positive review. We are thrilled to hear that you enjoyed the event! We strive to provide high-quality, memorable family experiences, this is reflected in the costs involved but we will take your feedback into consideration as we continue to improve our events :)
Thanks!
Xplosive Events Team

Rated 4 out of 5 stars

It was a very fun family day out

It was a very fun family day out. I gave 4 stars becuase I believe you could do a seperate section for the autistic kids that are sensitive to noises.

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Thanks for your feedback! We are always looking for ways in which we can improve, so this is definitely something we will take on board and consider for future events :)
Thanks!
Xplosive Events Team

Rated 5 out of 5 stars

Great experience

Great experience, good organisation.

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Claudiu,
Thanks for your positive review! We are glad to hear that you thoroughly enjoyed your experience and appreciate the effort put into the organisation to make the event enjoyable for everyone :)
Thanks!
Xplosive Events Team

Rated 2 out of 5 stars

An expensive day out, for not alot to show.

Well for the price of the tickets and no concession for seniors I was so looking forward to attending the show with my family for a well earned day out. Sad to say it was a let down due to only one monster truck working and going over a few cars my grandsons were so excited but they even said was that it.Stunt bikes were good but could of done more. Very over priced helicopter rides. 2 hour wait for a ride on a monster truck. The fair prices were ridiculous. Not many stalls when there was loads of room for more. Food typically expensive. We sadly gave up waiting for another 2 hours to see the Wurzels when we were all looking forward to seeing them but we had walked round so many times, the boys were bored and we had enough.
Improvements are to be made to make this worth while going again.

April 6, 2024
Unprompted review
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Reply from Xplosive Events

Hi Liz,
Thank you for sharing your feedback. We apologize for any disappointment experienced during your visit. We strive to offer a memorable and enjoyable experience for all our guests, and we regret that we did not meet your expectations this time.
Thanks!
Xplosive Events Team

Rated 5 out of 5 stars

Abingdon Springfest

Love these events. Had previously been to Henley Summerfest last year so booked again but had to move tickets to the Abingdon Springfest which didn’t disappoint! Slightly wind it being on an airfield but show were great! Monster trucks were brilliant despite the 2 hour queue to ride one! Great event for all the family!

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Melissa,
Thank you so much for your positive feedback! We are thrilled to hear that you enjoyed the monster trucks and had a fun family day out :)
Thanks!
Xplosive Events Team

Rated 3 out of 5 stars

Good day but couldn’t see shows

We went to see the monster trucks. Sadly they had no seating for the show, and as everyone was stood at the same level, only the people at the front fence could see. So we could hear the show but not see it.
Everything was a bit pricey, but is to be expected from a festival. The music and children’s entertainers were fab! And was a good all round day. Sadly not being able to see the shows was a bit of a disappointment.

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Joanne,
Thanks for your feedback! We are happy to hear that overall you had a good family day out. We are always looking at crowd management plans for the main arena which is why we advertise and hand out the event timetable on the day so that families can prepare to arrive early in order to get a suitable spot for the multiple viewings :)
Thanks!
Xplosive Events Team

Rated 4 out of 5 stars

Nice day out

Nice day out ,we thought it was a little expensive ,we go to lots of shows and food festivals which are much cheaper ,should really be about £25 each and £20 discount if u pre book early,was a fun day enjoyed the parachute and motorcross .

April 13, 2024
Unprompted review
Xplosive Events logo

Reply from Xplosive Events

Thanks for your feedback! We're sorry to hear that ticket pricing doesn't quite meet your expectations. We offer three tiers of tickets: early bird, advanced and full price and encourage families to be organised and book early in order to get tickets at the highest discounted rate before they sell out! :) We are happy to hear that you enjoyed the parachute team and motorcross.
Thanks!
Xplosive Events Team

Rated 5 out of 5 stars

Great day out

First time attending & I went for the music which was excellent I loved every band. The good weather helped as could sit in chairs enjoying everything. I expected traffic to be awful but it was ok. A great day out.

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Leslie,
Thank you for your positive review! We always try to have a variety, inclusive of everyone when choosing bands and music so glad to hear that you enjoyed yourself :)
Thanks!
Xplosive Events Team

Rated 3 out of 5 stars

It’s was a nice afternoon out but…

It’s was a nice afternoon out but things were expensive probably won’t be returning anytime soon. Could have done with more variety of entertainment in arenas and more free things for the kids to do

April 13, 2024
Unprompted review
Xplosive Events logo

Reply from Xplosive Events

Hi Cathy,
Thanks for your feedback. We're sorry to hear that the variety of entertainment wasn't to your taste! We hope your children made full use of participating in our free circus and parkour workshops, Easter character entertainers and Bubble Fairy. As well as the 14 showings at our arenas showcasing various stunts plus our on stage entertainment throughout the day :)
Thanks!
Xplosive Events Team

Rated 3 out of 5 stars

Good day out but a shame we couldn't…

Good day out but a shame we couldn't see anything!
The main arena isn't an arena that you can all gather around to view the activities it's just a roped off area in a straight line meaning the audience are all a dozen or more deep on level ground so if you're not one of the lucky ones at the front you can't see a thing. It wouldn't take much imagination to create a horseshoe shaped arena so everyone could see and then position all the side stalls on the outskirts of that. We did get a good view of the Parkour Workshop in a separate arena and were all sat around a picnic blanket with 2 babies having their diner when all of a sudden they opened up the railings in front of us to let some kids in for training and a stampede of youngsters started and trampled all across us almost knocking the babies out of their low chairs, there was no roped off area or notices that this would be used for access during the events. Very disappointed with the organisation, call me next time and I'll lay it out better.

April 13, 2024
Unprompted review
Xplosive Events logo

Reply from Xplosive Events

Hi Alan,
Thanks for your feedback. We are sorry to hear that you nearly got trampled on during your picnic, we do provide a covered picnic area next to the food village with appropriate seating for families to enjoy their picnics! Event timetables were handed out to everyone upon entry so that you could see exactly what time workshops were starting. With there being 14 viewings throughout the day we also encouraged families to arrive early if they wished to get a good view of the arenas.
Thanks!
Xplosive Events Team

Rated 5 out of 5 stars

Abington spring fest was amazing

Abington spring fest was amazing. We’re a family of 4, kids 10 and 13 and there was something there for all of us. Live music was good, monster trucks where our highlight!

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Tom,
Thank you so much for your positive review! We are thrilled to hear that you had an enjoyable experience and found there was entertainment for all ages :)
Thanks!
Xplosive Events Team

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing
Lots to see and do for all ages
Great event 👍
Well organised

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Kay,
Thank you so much for your positive review! We are thrilled to hear that you had an enjoyable experience at our first event of the year :)
Thanks!
Xplosive Events Team

Rated 4 out of 5 stars

Absolutely brilliant

Absolutely brilliant
Great music having taken four children think the funfair should have remained at the lower price all day.

April 13, 2024
Unprompted review
Xplosive Events logo

Reply from Xplosive Events

Thank you for your feedback, we will consider this when planning future events! We are happy to hear that you had a brilliant family day out :)
Thanks!
Xplosive Events Team

Rated 2 out of 5 stars

Bought tickets for Abingdon Springfest…

Bought tickets for Abingdon Springfest but was bitterly disappointed. It was well advertised and my family were especially excited to see all the monster trucks jumping cars but there were only two monster trucks doing a 5 minute display. One of which unfortunately broke down after the first display.
The whole festival was very spread out and there were huge empty spaces where trade stalls could have filled gaps and given people so much more to actually look at and do.
There were lots of rides at the fairground end but as expected very expensive and only so many times the kids can go on each ride for £4-£6 each per go!
The helicopter ride was £60 per person for a quick whizz round the airfield and the queue for the monster truck ride round the field was at least 90 minutes long.
We arrived at 1pm and got parked easily but by 3pm everyone was bored and we'd already walked round it all twice. We were really looking forward to seeing the Wurzels play but that didn't start until 7pm and by 5pm we admitted defeat and joined the 100's of other people leaving as it just wasn't worth waiting whilst trying to keep the kids and bored adults entertained.

April 13, 2024
Unprompted review
Xplosive Events logo

Reply from Xplosive Events

Hi Chrissie,
Thank you for taking the time to share your thoughts about Abingdon Springfest. We appreciate your feedback and understand that you were looking forward to the monster truck displays and other festival attractions. We want to remind all our guests that we provide a detailed festival schedule to help manage expectations regarding event timings, including shows and performances. This is intended to enhance planning and ensure that visitors can make the most of their experience at our event. We regret that your visit didn't meet your expectations.
Thanks!
Xplosive Events Team

Rated 1 out of 5 stars

Will never go back

If it wasn’t for the good weather, it would’ve been a horrible day.
The images used in the promo are completely false (fair, inflatable course, onsite train etc.) which is very deceiving. The only correct picture is the disheveled supposedly Easter bunny.
Queues were absolutely ridiculously long. We didn’t pay early bird because we didn’t know about it before so ended up paying over £80 for a family of 3 and it was not worth it all.
Also they advertised on their website or info page sent before the event that the train will be free and will be going around taking you from wherever point to any other point which was of course not true. £2 pp per ride for a 3 min ride around the circus area.
If you were not at the front of the queue to see the monster, good luck seeing them at all especially as a child even on parent’s back!
The good thing is there were enough toilets and plenty of parking space.
It was an absolute waste of money and will categorically not go back again!

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Racha,
We're sorry to hear that your experience did not meet your expectations. We strive to ensure all promotional materials accurately represent the event's offerings! Whilst we do try to improve queue management, we do advise that families arrive in plenty of time prior to the main arena showings so that they can pick their own best spot to get a good view of the shows. Thank you for noting the ample parking and sufficient facilities :)
Thanks!
Xplosive Events Team

Rated 4 out of 5 stars

Event was great - exit arrangements not so

Event was great. Second time we’ve been to one of their events at Abingdon. The events were both great but the exit arrangements left much to be desired. They need to organise that side of things as well as everything else and then it would be perfect.

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi John,
Thank you for your positive feedback. We are sorry to hear that exit arrangements didn't quite meet your expectations. We will take this feedback on board when planning future events.
Thanks!
Xplosive Events Team

Rated 5 out of 5 stars

Absolutely great event

Absolutely great event, beyond expectations. All the staff and organisers were friendly and helpful. Lots of stuff to entertain the kids and the adults.

April 13, 2024
Unprompted review
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Reply from Xplosive Events

Hi Lily,
Thank you so much for your positive feedback, it really boosts the team morale! We are thrilled to hear that you had a great time and found plenty of entertainment for your family :)
Thanks!
Xplosive Events Team

Rated 3 out of 5 stars

An OK event...

The monster truck event fell short of expectations. The presenters were more talk than action, and the ground-level setup made viewing difficult, especially for those with disabilities. Despite high ticket prices, the entertainment was lacking, leaving me with the impression of a missed opportunity for a more joyful experience.

April 13, 2024
Unprompted review
Xplosive Events logo

Reply from Xplosive Events

Hi Rodrigo,
Thank you for your feedback. We're sorry to hear that the event entertainment didn't meet your expectations. We will take on board your feedback regarding accessibility :)
Thanks!
Xplosive Events Team

Rated 3 out of 5 stars

Fun but VERY expensive

Range of things to do/see were great, but baring in mind the considerable entry fees, the paid for activities were very expensive. Also queues were longer that we would have liked, so provision was not big enough for number of tickets sold. They say they have no control over fairground ride prices, which is nonsense, this can be included in contracts, £5 is too much, they should enforce £3 per ride maximum

April 13, 2024
Unprompted review
Xplosive Events logo

Reply from Xplosive Events

Thank you for your feedback. We're glad to hear that you enjoyed the range of activities at our event. Regarding pricing, we aim to keep entry fees reasonable while offering high-quality attractions. While we don't directly set the prices for independent fairground rides, we take your concerns seriously and are continuously working to negotiate better rates with our vendors to enhance affordability.
Thanks!
Xplosive Events Team

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