I went to several Audi dealership before I went to Yeovil the staff were amazing but it was the sales staff that went over board to help me find the car i was looking for. Even though they did not m... See more
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The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.... See more
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New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with. All departments here are second to none. Would have appreciated a... See more
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Really pleased with my recent experience buying from Yeovil Audi. We were greeted by Catherine who was fantastic, she gave great customer service and made us feel really welcomed and valued from the b... See more
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Company details
About Yeovil Audi
Written by the company
Welcome to Yeovil Audi
Yeovil Audi strives to deliver an experience as prestigious as the vehicles we sell at our Audi Centre. As the only Audi-approved Centre in the Somerset and Dorchester area, we are proud to represent the Audi UK Car brand. within the region.
Yeovil Audi has a dedicated sales team, combined with the skills of our specialist Audi trained technicians, to ensure that a seamless service is provided to all our customers in every aspect of their Audi experience. From Servicing & Maintenance, all across Audi Motability, Audi Car Finance, Business & Fleet, and our vast stock of new and used Audi. We have all covered from our dedicated Audi dealership.
To achieve this, we invest in the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers' convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.
visit our website book your service like us on facebookContact info
Mead Avenue, BA22 8RT, Yeovil, United Kingdom
- 01935 678456
- marketing@yeovilaudi.co.uk
- www.yeovilaudi.co.uk
4.8
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Yeovil Audi
Hello Stuart,
Thank you for your kind words. We're delighted to hear you enjoyed a first-class experience with us at Yeovil Audi. We look forward to assisting you again in the future.
Kind regards,
Eugenia - Yeovil Audi
Everything was made easy from start to…
Everything was made easy from start to finish. Nothing was to much trouble to sort out.
October 28, 2024
Unprompted review
Reply from Yeovil Audi
Hello Malcom,
Thank you for your kind words. We're so glad to hear everything went smoothly and that our team could make the process seamless for you. If there's anything more we can do, please don’t hesitate to reach out. Enjoy your Audi!
Kind regards,
Eugenia - Yeovil Audi
Q7 Purchase
Just wanted to thank the team for a great buying experience from order to delivery of our new Q7. Dan and Tim really looked after us superbly.
November 5, 2024
Unprompted review
Reply from Yeovil Audi
Hello Paul,
Thank you for sharing your experience. We're thrilled to hear that Dan and Tim made the journey from order to delivery smooth and enjoyable for you. Congratulations on your new Audi Q7, and we’re here anytime you need us. Enjoy every mile!
Kind regards,
Eugenia - Yeovil Audi
Grainger Q7 purchase
Excellent service right through the process, with all members of the team being very informative.
Especially Simon who went over and above what would be deemed a good level of service
September 25, 2024
Unprompted review
Reply from Yeovil Audi
Hello Lee,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear you had excellent service with us here at Yeovil Audi whilst purchasing your new Audi Q7. It's great that Simon went above and beyond to ensure you had a positive experience with us. We really appreciate your kind words and hope you are enjoying your new Audi.
Kind regards,
Emma - Yeovil Audi
Really positive in every way
Really positive in every way. Polite, professional, courteous, informed and informative. Very fair price and very helpful - no hard sell. Best experience ever in buying a new car. Yeovil Audi is definitely my dealer if choice from now onwards.
October 7, 2024
Unprompted review
Reply from Yeovil Audi
Hello Rob,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a positive experience with us here at Yeovil Audi and that our team were professional and informative during your visit. We are delighted that our team were able to help you find the perfect Audi and that its the best experience you've had so far whilst purchasing a car. We really appreciate your kind words and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
I have had an Audi A3 for 12 years and…
I have had an Audi A3 for 12 years and it has been a pleasure to drive it and Yeovil Audi have serviced and taken care of it very well. However it was time to buy a new one and as I was very happy with Yeovil Audi I decided to but an A1 from them. The staff are always helpful, efficient and knowledgable. Whatever I need to know they will always help. I love the new car and feel confident that Yeovil Audi will look after it with servicing etc.
September 13, 2024
Unprompted review
Reply from Yeovil Audi
Hello Chris,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had an excellent experience with us here at Yeovil Audi and that our team looked after you during your visit. It's great that we were able to help you find the perfect Audi A1 and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Im a new customer to Audi and received…
Im a new customer to Audi and received a 5 star service from start to finish. No rubbish sales talk and a gentle easing into a new world for me. Thanks to the whole team but especially to Simon.
September 16, 2024
Unprompted review
Reply from Yeovil Audi
Hello Clare,
We really appreciate you taking the time to leave us a fantastic review. As a new customer to us here at Yeovil Audi, its great to hear you had a 5-star experience with us and that Simon and the rest of the team were able to look after you during your visit. We really appreciate your kind words and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
This is my fifth new Audi from…
This is my fifth new Audi from YeovilAudi. My first experience buying a A1 back in 2014 went like a dream. Loved the car and the 5* treatment given by all the staff never falters. This year I was contemplating keeping my Q2 thus ending my usual upgrade routine. However having received a call from Sales Person Maddie it transpired that I could afford to get yet another Audi and it was all completed within a very short time period with their slick service. Happy to add five stars for their customer service.
October 3, 2024
Unprompted review
Reply from Yeovil Audi
Hello Peter,
Thank you for taking the time to leave us a review. It's great that you had a 5-star experience with us and that this is your fifth purchase from us here at Yeovil Audi. We are delighted to hear that Maddie was able to help you find a new Audi and ensured the process was smooth and completed in an affective time period. We really appreciate your kind words and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Excellent - I had bought 2 x cars from Yeovil Audi in the last 2 months
I had bought 2/3 new cars from Yeovil Audi but for my last 2 x Audis I had lost faith in them: some the salesman's behaviours were not great (high pressure selling of finance despite telling them No): so I bought from Exeter and then Taunton.
HOWEVER, I have bought 2 x Audis (1 x A1 and 1 Q5(new))) from Yeovil Audi over the last 2 months and I COULD NOT BE MORE SATISFIED with the service I received. The engagements were polite, efficient, honest and fair - hence the double purchase. This recent experience has renewed my confidence in them and I would now strongly recommend them
September 5, 2024
Unprompted review
Reply from Yeovil Audi
Hello Mike E,
Thank you for taking the time to leave us a fantastic 5-star review. We are delighted to hear you had a positive experience with us here at Yeovil Audi over the last two months and that our team were able to assist you. It's great that we have renewed your confidence and that our team were helpful and polite during your visits. We really appreciate your loyalty, kind words and recommendation and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Clear, concise and honest.
Very clear and upfront with all the information they give you, so that you can make an informed decision. Open, honest and treat you like a human being, nothing is ever to much trouble, would highly recommend. The sales representative that served me and my family was named Joe, he was very patient with us and looked after us every step of the way and got us into a vehicle which was exactly what we wanted and more. Very much exceeded our expectations and would highly recommend.
September 14, 2024
Unprompted review
Reply from Yeovil Audi
Hello Connor,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had an enjoyable experience with us here at Yeovil Audi and that Joe was able to help you and your family find the perfect Audi. We are so grateful for your kind words and recommendation and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
Just bought an A3 from Yeovil Audi
Just bought an A3 from Yeovil Audi, it was a very good experience no hard sale just good advice from knowledgeable staff. We received a good trade in price for our car and all sorted in 48hrs. So thank you Ben, Maddie and Dan, also the rest of your staff who were all friendly and helpful. Regards Greg & Glynis
September 30, 2024
Unprompted review
Reply from Yeovil Audi
Hello Greg and Glynis,
Thank you for taking the time to leave us a fantastic 5-star review. We are delighted to hear you had a positive experience with us and that our team were able to help you find the perfect Audi A3. I will pass your kind words on to Ben, Maddie and Dan and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
Dan Costelloe helped me find my dream…
Dan Costelloe helped me find my dream car!! He was amazing. He showed me different alternatives and really made it easy for me to decide which financial route I wanted to go down. Thank you so much!!
August 24, 2024
Unprompted review
Reply from Yeovil Audi
Hello Daniella,
Thank you for taking the time to leave us a fantastic review. We are so pleased to hear you had a 5-star experience with us here at Yeovil Audi and that Dan was able to help you find your dream car. It's great that he was able to guide you throughout the purchasing process and explain the different financial options available to you. I will pass your kind words on to the whole team and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
Simon makes the process very easy
September 3, 2024
Unprompted review
Reply from Yeovil Audi
Hello Mr Stantiford,
Thank you for taking the time to leave us a fantastic 5-star review. We are thrilled to hear you had a positive experience with us here at Yeovil Audi and that Simon was able to assist you during your visit. Please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
Jack
On arrival a staff member offered us coffee and showed us to a seat. We then met Jack who was excellent from the start, not at all pushy and answered are questions with obvious knowledge of the cars. He was very honest about what he could or couldn’t do with regards to discounts etc. All in all a great car buying experience.
August 22, 2024
Unprompted review
Reply from Yeovil Audi
Good morning,
Thank you for taking the time to leave us a fantastic 5-star review. We are so pleased to hear you had an enjoyable visit with us here at Yeovil Audi and that Jack was able to assist you. It's great that he was able to answer your questions and helped you find the perfect Audi to suit your lifestyle and needs. I will pass your kind words on to the team and we hope to welcome you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
From the initial contact
From the initial contact, which was a few weeks before purchase, to collecting my new car, the staff at Yeovil Audi made the whole journey an enjoyable experience. From guiding me through the types of vehicle that I was looking at to my final decision, they showed patience and knowledge. On the day of collection, due to an equipment fault, not on the vehicle, there was a slight delay, but the staff still managed to make sure that my vehicle was ready to the standard they wanted and I expected. I can’t fault the staff or the dealership.
August 9, 2024
Unprompted review
Reply from Yeovil Audi
Hello Jack,
Thank you for taking the time to leave us a 5-star review. It's great to hear our team were able to help you find the perfect Audi to suit your lifestyle and needs and that we made the whole experience enjoyable for you. I will pass your kind words on to the team and we hope to welcome you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
New car for daughter collected 12th august
We came to Audi Yeovil looking for a car for my daughter she had in mind what she wanted, we were looked after by Jack, and I must say what excellent service, she saw one on the forecourt and didn’t look back, Jack was great friendly and very easy to get on with, answered all our questions, I now have a very happy daughter driving around in her Audi.
August 12, 2024
Unprompted review
Reply from Yeovil Audi
Hello Guest,
Thank you for sharing such a wonderful review, we’re so pleased to hear that Jack provided excellent service and helped your daughter find exactly what she was looking for at Yeovil Audi. It's great to know she’s happy driving her new Audi—there’s nothing better! We always aim to make the car-buying experience friendly and seamless, and it’s fantastic that Jack made it easy for you both. If you or your daughter need anything in the future, don’t hesitate to get in touch.
Kind regards,
Eugenia - Yeovil Audi
Enquired on a car and was looked after…
Enquired on a car and was looked after by Maddie at the branch. Despite distance between ourselves she answered all of my questions and definitely did offer great customer service! Unfortunately I was not able to proceed with the sale due to personal circumstances but I would highly recommend anyone to Maddie as she is clearly passionate about her brand and extremely professional.
Hopefully I will be back if my circumstances change short term.
Thanks Maddie
August 14, 2024
Unprompted review
Reply from Yeovil Audi
Hello Andrew,
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that Maddie provided you with great customer service and answered all your questions, despite the distance between you. We’re sorry to hear that you weren’t able to proceed with the sale due to personal circumstances, but we truly appreciate your kind words and recommendation. Maddie’s passion for the brand and her professionalism are indeed remarkable, and it’s wonderful to see that reflected in your feedback. If your circumstances change or if you have any further questions, please don’t hesitate to reach out. We’d love the opportunity to assist you in the future.
Kind regards,
Eugenia - Yeovil Audi
An enjoyable experience.
We bought our, one year old, used A3 saloon from Yeovil Audi having spoken with Jack over the phone. The discussion and clearly presented information gave us the confidence to pay for the car without having seen or driven it.
Thank you Jack and Thank you Yeovil Audi.
July 22, 2024
Unprompted review
Reply from Yeovil Audi
Hi Elizabeth,
Thank you for taking the time to leave us a great review. We are delighted to hear you had a 5-star experience with us and that Jack was able to help you find the perfect Audi A3 Saloon. I will pass your kind words on to the team and we hope you are enjoying your new Audi.
Kind regards,
Emma - Yeovil Audi
Very helpful staff all willing to…
Very helpful staff all willing to provide solutions to questions raised
July 18, 2024
Unprompted review
Reply from Yeovil Audi
Good afternoon,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear our team were helpful and informative during your visit. We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Outstanding service and friendliness…
Outstanding service and friendliness from the moment we arrived.
Dan and Adam gave us good impartial advice. We knew that they were people we could trust.
Buying a new car is a memorable experience made pleasurable by dealing with such genuine people.
July 12, 2024
Unprompted review
Reply from Yeovil Audi
Hello Charles,
Thank you for taking the time to leave us a fantastic 5-star review. We are so pleased to hear you experienced outstanding service with us here at Yeovil Audi and that you were made to feel welcome from the moment you arrived. I will pass your kind words on to Dan, Adam and rest of the team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
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