I went to several Audi dealership before I went to Yeovil the staff were amazing but it was the sales staff that went over board to help me find the car i was looking for. Even though they did not m... See more
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The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.... See more
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New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with. All departments here are second to none. Would have appreciated a... See more
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Really pleased with my recent experience buying from Yeovil Audi. We were greeted by Catherine who was fantastic, she gave great customer service and made us feel really welcomed and valued from the b... See more
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Company details
About Yeovil Audi
Written by the company
Welcome to Yeovil Audi
Yeovil Audi strives to deliver an experience as prestigious as the vehicles we sell at our Audi Centre. As the only Audi-approved Centre in the Somerset and Dorchester area, we are proud to represent the Audi UK Car brand. within the region.
Yeovil Audi has a dedicated sales team, combined with the skills of our specialist Audi trained technicians, to ensure that a seamless service is provided to all our customers in every aspect of their Audi experience. From Servicing & Maintenance, all across Audi Motability, Audi Car Finance, Business & Fleet, and our vast stock of new and used Audi. We have all covered from our dedicated Audi dealership.
To achieve this, we invest in the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers' convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.
visit our website book your service like us on facebookContact info
Mead Avenue, BA22 8RT, Yeovil, United Kingdom
- 01935 678456
- marketing@yeovilaudi.co.uk
- www.yeovilaudi.co.uk
4.8
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Buying my new Audi Q3
My experience of purchasing a new car from Yeovil Audi was excellent. I was looked after very well, and I was always kept informed. This was particularly welcome as there were serious delays in the car's manufacture. The service when the car finally arrived was outstandingly good. Everything I could have asked for!
June 27, 2024
Unprompted review
Reply from Yeovil Audi
Hello Nick,
Thank you for taking the time to leave us a fantastic 4-star review. We are so pleased to hear you had a positive experience with us and that our team were able to help you find the perfect Audi. I will pass your kind words on to the team and we hope to welcome you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
very good staff and always helpful
June 4, 2024
Unprompted review
Reply from Yeovil Audi
Good morning,
We really appreciate you taking the time to leave us a review. We are delighted to hear that you had a great experience with us and that our team were able to help you during your visit. We really appreciate your kind words and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
The staff at Yeovil Audi
The staff at Yeovil Audi
Are exceptionally polite and professional. Especially Paul & Ben & Simon Tombs who has dealt with us with the last 4 Audi cars we have had . They are very helpful with any questions we have had . Even down to staff on reception desk
May 4, 2024
Unprompted review
Reply from Yeovil Audi
Hello Andrew,
Thank you for taking the time to leave us a review. It's great to hear you had a 5-star experience with us and that Paul, Ben and Simon were exceptionally polite and professional throughout your visit. I will pass your kind words on to the whole team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
5 star service
4th Audi, 3rd from Dan Costelloe at Yeovil Audi, always really helpful to myself and Kelly, car buying experience is always pleasurable, easy and fun!
Looking forward to next time
N
June 20, 2024
Unprompted review
Reply from Yeovil Audi
Hello Nigel,
Thank you for taking the time to leave us a 5-star review. It's great to hear you have always had a positive experience with us here at Yeovil Audi and that Dan was able to help you find the perfect Audi. We are so pleased that the purchase and handover of your new vehicle was easy and fun and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Great service
Bought a Q5 Sportsback from Audi Yeovil. This is the 3rd Audi we have bought from them. Dan Costelloe was very professional despite my hard negotiating! The hand over was very good with Dan explaining the operation of the car to us. We have had the car for 3 weeks now and are very pleased with it. We upgraded from a Q3 as we needed more space. Thankyou Alan Wilton
June 7, 2024
Unprompted review
Reply from Yeovil Audi
Good morning,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a positive experience with us and that Dan was able to help you find the perfect Audi Q5 Sportback. I will pass your kind words on to the team and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
Very happy with service from Dean
Very happy with service from Dean, he explained everything I needed to know and I will definitely be in contact when we need a new car
June 8, 2024
Unprompted review
Reply from Yeovil Audi
Hello,
Thank you so much for your kind words and for taking the time to leave a review. We're delighted to hear that you had an excellent experience with Dean at Yeovil Audi. If you have any further questions or need any assistance in the future, please don’t hesitate to contact us.
Kind regards,
Eugenia - Yeovil Audi
I firstly enquired about Audi TT
I firstly enquired about an Audi TT, Maddison rang me after I requested a call back she was very helpful explained everything about the car including service history owners condition and sent me lots of photos, the sale went very smoothly I picked the car up which was presented to me and it was stunning both inside and out, I didn’t even test drive it as I was confident it was the right car for me, hand over was really informative and Maddison even explained about cam belt requirements and the mileage on a belt change. I decided to have the paint cover for my own reassurance and I love the car and would definitely contact Maddison and the Yeovil team if I ever need any advice or a new car purchase amazing service Thank you Audi Yeovil. Mark
April 20, 2024
Unprompted review
Reply from Yeovil Audi
Hello Mark,
Thank you for taking the time to share your fantastic experience with us on Trustpilot. We are delighted to hear that Maddison was able to assist you so thoroughly and provide you with all the information you needed about the Audi TT. It's wonderful to know that the sale went smoothly and that the car exceeded your expectations upon pickup. Maddison's dedication to ensuring you felt confident in your purchase, even without a test drive, and her informative handover regarding the cam belt requirements are exactly the level of service we aim to provide. We’re glad you opted for the paint cover for added reassurance and that you are loving your new car. Thank you once again for choosing Yeovil Audi. We look forward to serving you again in the future.
Kind regards,
Eugenia - Yeovil Audi
Great Customer Service
We recently purchased a second hand Audi at Yeovil Audi. Though the car we hoped to buy had not long been sold, Oliver found an alternative in stock which we purchased.
We were happy with the transaction and Oliver kept us up to date regarding handover date and he was friendly and professional throughout.
I would recommend Yeovil Audi.
May 27, 2024
Unprompted review
Reply from Yeovil Audi
Hello Andrew,
Thank you for taking the time to leave us a fantastic review. We are delighted to hear you had a positive experience with us and that Oliver was able to help you find the perfect Audi. We really appreciate your kind words and recommendation and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
First Class Service
I was looking for a brand new A4 Avant quattro and found what I wanted using the Audi UK New Car Search website which showed that Yeovil Audi had the exact model I was looking for in stock.
The buying experience with Ollie Perry was excellent. I was able to drive a demonstrator and was offered a very fair part exchange price on my current A4. I took up the Audi Finance PCP option which resulted in a significant deposit contribution being applied to the deal.
On the day I collected the car Ollie talked me through the car's features and I left as a very happy customer.
The whole transaction was straightforward and Ollie was knowledgeable and professional.
This is my 5th consecutive Audi. I had not purchased from Yeovil Audi before but this was probably the smoothest purchase that I have ever experienced.
April 22, 2024
Unprompted review
Reply from Yeovil Audi
Hello Julian,
We really appreciate you taking the time to leave us a review. Its great to hear you had a 5-star experience with us and that Ollie was able to help you find the perfect Audi. We are delighted to hear your purchase and handover was smooth and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Car totally destroyed in fire and replaced
A serious fire in the garage block where I live destroyed all the cars. AUDI insurance immediately came to my assistance and I was paid compensation within 10 days. AUDI Yeovil then took over and nothing was too much trouble in finding me a replacement car which was prepared for me as if it was new and their after sales service is excellent.
April 29, 2024
Unprompted review
Reply from Yeovil Audi
Good morning,
Thank you for taking the time to leave us a 5-star review. We are sorry to hear about the fire in your garage block and appreciate how distressing this must have been. We are so pleased to hear that Audi insurance were able to promptly assist you and that you received compensation in 10 days. It's great to hear that our team here at Yeovil Audi were then able to help you find the perfect replacement vehicle. We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
New Audi Q2 purchase
We received excellent customer service from the Audi team especially from Maddison Helyar through out the purchase and car handover
March 5, 2024
Unprompted review
Reply from Yeovil Audi
Hello Patrick,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a fantastic experience with us and that Maddison was able to assist you throughout the purchase and handover of your new Audi Q2. I will pass your kind words on to the team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Great Service!
Dan and Annabelle helped and supported us through all stages of the sale of our existing car and the purchase and handover of our new vehicle. I have bought a number of vehicles from Yeovil Audi over the years and have become accustomed to, and very appreciative of the high levels of customer service provided. Thank you both and also the rest of the Yeovil Audi team.
March 1, 2024
Unprompted review
Reply from Yeovil Audi
Hello SDJ,
Thank you for taking the time to leave us a fantastic review on Trustpilot. We are delighted to hear you had a positive experience with us throughout the purchase of your Audi cars and that our team could meet your expectations. Your review not only helps us continuously improve our services, but also assists other car buyers in their decision-making process. Your trust in Yeovil Audi does not go unnoticed, and we're committed to maintaining the high standards you've come to expect.
Kind regards,
Eugenia - Yeovil Audi
Prompt service
Prompt service. Very polite staff. New car polished and ready prior to our arrival. Financial transactions all processed efficiently and quickly. Thanks
March 9, 2024
Unprompted review
Reply from Yeovil Audi
Hello KU,
Thank you for taking the time to leave us a great review on Trustpilot. We are delighted to hear you had a positive experience with us throughout the purchase of your Audi and that our team could meet your expectations. If there's anything else we can assist you with, please don't hesitate to contact us. We look forward to welcoming you back again in the future.
Kind regards,
Eugenia - Yeovil Audi
Excellent Service
I purchased one of the Demonstrator cars from Audi Yeovil I was passed to Jack Coode to over see the sale & the purchase of my existing Audi from me
Everything went extremley well & very smoothly 10 out of 10 To Jack for his professional service
February 29, 2024
Unprompted review
Reply from Yeovil Audi
Hello Thomas,
Thank you for taking the time to leave us a great 5-star review. We are so pleased to hear you had a positive experience with us throughout the purchase of your Audi. I will pass your kind words on to Jack and we look forward to welcoming you back to us again in the future.
Kind regards,
Eugenia - Yeovil Audi
A excellent Audi dealership
A excellent Audi dealership.
The team at Yeovil Audi made my recent purchase a smooth, trouble free and pleasant experience. From our first visit, they were attentive, professional and efficient. They listened to us and at every stage worked hard to give us the product we wanted. More importantly, we were never pressured to purchase items we didn’t want.
The end result was that we got exactly the car we wanted, when we wanted it, at a good price.
I’d also like to mention the excellent facilities, and their after sales service. When I encountered a (self inflicted) problem with the infotainment system, a pleasant, knowledgable and helpful young team member talked me through the problem, and how to fix it.
Finally, the reception staff were simply excellent. We were always made to feel welcome, and they were always utterly professional.
So, I would unhesitatingly recommend Yeovil Audi - their cars are not too bad either!
February 8, 2024
Unprompted review
Reply from Yeovil Audi
Hello Stephen,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had an excellent visit to us here at Yeovil Audi and that our team were able to ensure your purchase and handover experience was smooth and hassle free. I will pass your kind words on to the team and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Positive Experience At Yeovil Audi
We were treated well at Yeovil Audi recently when we visited to collect our new Audi RS3.
Dan Costello gave us a thorough handover brief and answered the questions we had.
Our experience was really positive and I would recommend Yeovil Audi to people who are considering buying a car from the Audi range.
March 28, 2024
Unprompted review
Reply from Yeovil Audi
Hello Marion,
Thank you for taking the time to leave us a great 5-star review. We are so pleased to hear you had a positive experience with us throughout the purchase and handover of your new Audi RS3. I will pass your kind words on to Dan and the rest of the team and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Joe Turner - top guy.
Joe was a top guy who provided a video of the car I was purchasing and answered all questions regarding my purchase. I was picked up at the station, and the car was ready and prepared to my satisfaction. Also nice to hear the story about Joe's split-screen VW bus - he's easy to get along with.
March 25, 2024
Unprompted review
Reply from Yeovil Audi
Hello Jeff,
Thank you for taking the time to leave us a great 5-star review. We are so pleased to hear you had a positive experience with us and that Joe was able to assist you throughout the purchase and handover of your new Audi. I will pass your kind words on to the team and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
First Class.
I received excellent service. It made the process of buying a car pleasurable and Oliver made me feel valued as a customer. The whole experience was first class, most impressive and I would thoroughly recommend.
March 12, 2024
Unprompted review
Reply from Yeovil Audi
Hello Natalie,
Thank you for taking the time to leave us a review. We are so pleased to hear you had an excellent experience with us and that Oliver was able to help you find the perfect Audi. We really appreciate your kind words and recommendation and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
After sales customer care service is a little disappointing
The customer experience at the show room is excellent, however the customer service after care is somewhat lacking. Let me explain, I have made several enquiries back to the showroom & each time I have to chase them up for updates or prices etc. Later last year I enquired about having a spare wheel & associated items for my car, this was after having a courtesy car of the same type from them which had this in it, I was surprised to see it was a full sized wheel with a deflated tyre for saving space (excellent idea Audi). I am still awaiting an update & cost from them on this. Maybe they don't want the custom, or it's small fry for them & they are only interested in selling vehicles.
May 2, 2023
Unprompted review
Reply from Yeovil Audi
Dear Mr Evans,
Thank you for taking the time to leave us a review. We are so pleased to hear you had a positive experience with us during your visit to our showroom, however, would like to apologise that a member of our team has not been in contact regarding the spare wheel for your Audi. We would like to assure you that this is not the quality of service we aim to uphold and are very sorry for the inconvenience this has caused you.
I have passed on your feedback and a member of our aftersales team will be in contact today to discuss the options available to you.
Please do not hesitate to contact us at marketing@yeovilaudi.co.uk if you require any further assistance.
Kind regards,
Emma – Yeovil Audi
Yeovil audi 5 Star 🌟
Yeovil audi are always informative, helpful and knowledgeable we have had 4 different cars from them now between my wife and myself and would highly recommend them.
March 9, 2024
Unprompted review
Reply from Yeovil Audi
Hello Paul,
Thank you for taking the time to leave us a great 5-star review. We are delighted to hear you had a positive experience with us and that our team are always helpful and informative. We really appreciate your loyalty and recommendation and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
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