I went to several Audi dealership before I went to Yeovil the staff were amazing but it was the sales staff that went over board to help me find the car i was looking for. Even though they did not m... See more
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The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.... See more
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New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with. All departments here are second to none. Would have appreciated a... See more
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Really pleased with my recent experience buying from Yeovil Audi. We were greeted by Catherine who was fantastic, she gave great customer service and made us feel really welcomed and valued from the b... See more
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Company details
About Yeovil Audi
Written by the company
Welcome to Yeovil Audi
Yeovil Audi strives to deliver an experience as prestigious as the vehicles we sell at our Audi Centre. As the only Audi-approved Centre in the Somerset and Dorchester area, we are proud to represent the Audi UK Car brand. within the region.
Yeovil Audi has a dedicated sales team, combined with the skills of our specialist Audi trained technicians, to ensure that a seamless service is provided to all our customers in every aspect of their Audi experience. From Servicing & Maintenance, all across Audi Motability, Audi Car Finance, Business & Fleet, and our vast stock of new and used Audi. We have all covered from our dedicated Audi dealership.
To achieve this, we invest in the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers' convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.
visit our website book your service like us on facebookContact info
Mead Avenue, BA22 8RT, Yeovil, United Kingdom
- 01935 678456
- marketing@yeovilaudi.co.uk
- www.yeovilaudi.co.uk
4.8
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic experience
What a fantastic experience - I can thoroughly recommend Yeovil Audi. Simon made purchasing my new Q2 really easy, quick and straightforward. He was so helpful and friendly and came up with a really competitive deal. The car is super - I'm really loving it. I had to travel 200 miles to get my car from there but it was absolutely worth it. I was picked up from the station and my car was ready and waiting for me with a big bow - the whole thing felt very special and as it should be with such a big and exciting purchase.
March 2, 2024
Unprompted review
Reply from Yeovil Audi
Hello Emma,
We really appreciate you taking the time to leave us a fantastic review. We are delighted to hear you had a 5-star experience with us and that Simon made your purchasing process quick, easy and straightforward. We are so pleased to hear we were able to make the handover experience special for you and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Entirely enjoyable experience at Yeovil Audi
Thoroughly enjoyed the experience buying a car from Yeovil Audi. Simon and reception looked after us very well; they were a pleasure to deal with.
Would recommend Yeovil Audi and have no qualms about buying another car from them
February 9, 2024
Unprompted review
Reply from Yeovil Audi
Hello Anthony,
Thank you for taking the time to leave us a great review. We are so pleased to hear you had a 5-star experience with us and that Simon and the rest of the team were able to look after you during your visit. We really appreciate your recommendation and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Car purchase
Good communications. Great face to face experience and after sales support.
February 29, 2024
Unprompted review
Reply from Yeovil Audi
Hello C L P H,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a positive experience with us and that our team were able to assist you during your visit. I will pass your kind words on to the team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
We were looked after by the fantastic…
We were looked after by the fantastic Maddison, who listened to us and found us the perfect car,she was efficient, honest and made the whole experience enjoyable
October 17, 2023
Unprompted review
Reply from Yeovil Audi
Hello George,
Thank you for taking the time to leave us a review. We are so pleased to hear you had a 5-star experience with us when purchasing your new Audi and that Maddison was able to assist your throughout the whole process. We really appreciate your kind words and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Excellent service from start to finish.
Excellent service from start to finish.
Great knowledge on all vehicles we viewed and finding us the perfect car for the next few years. Cannot speak highly enough of the sales and after sales team. Not forgetting the perfect cup of tea made by the young lady on reception. Thankyou all.
February 17, 2024
Unprompted review
Reply from Yeovil Audi
Hello Sam,
Thank you for taking the time to leave us a review. We are delighted to hear you had a 5-star experience with us and that our Sales and After Sales team were able to look after you during your visit. I will pass your kind words on to the team and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Excellent franchise.
Good honest salesman (simon) selling a quality product.
February 16, 2024
Unprompted review
Reply from Yeovil Audi
Hello Mervyn,
Thank you for taking the time to leave us a review. We are so pleased to hear you had a positive experience with us here at Yeovil Audi and that Simon was able to assist you with your purchase. I will pass your kind words on to the team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Five star car buying experience at Audi Yeovil
My car purchase at Audi Yeovil was an absolute delight, thanks to Maddison’s professionalism, knowledge and genuine dedication to customer service. She personalised the experience by guiding me through the options available and the post-purchase walkthrough made the process seamless.
I highly recommend seeking out Maddie at Audi Yeovil.
October 30, 2023
Unprompted review
Reply from Yeovil Audi
Hello Lorraine,
Thank you for taking the time to leave us a great 5-star review. We are so pleased to hear you had a fantastic visit to us and that Maddie was able to ensure sure you had a positive purchase and handover experience. We really appreciate your recommendation and hope you're enjoying your new Audi.
Kind regards,
Emma - Yeovil Audi
Amazing experience and customer service…
Amazing experience and customer service from start to finish. Jack,Ben & Tim were all professional in dealing with our requirements. Would highly recommend the team at Yeovil Audi.
January 31, 2024
Unprompted review
Reply from Yeovil Audi
Hello Ritesh Pau,
We really appreciate you taking the time to leave us a review. It's great to hear you had an amazing experience with us here at Yeovil Audi and that our team were able to assist you. I will be sure to pass your feedback on to Jack, Ben and Tim and we look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
My Daughter bought an Audi TT Roadster…
My Daughter bought an Audi TT Roadster from Yeovil Audi costing £17000 The sales msn Simon so so rude and patronising made us feel uncomfortable. The car had a few scrapes which he said he would put right and the polished alloy wheels had a few scuffs, which he said he would get refurbished. When it was time to collect the car, the repairs and the wheels had been done but was done by a smart repair with overspray all over the black trim and the alloy wheels had been sprayed not happy , on handover of the car we was not told about any drainage ducks that can block. My daughter only had the car for four months noticed water slashing around inside the car so we took the car to another Audi dealership on discovery. These drainage channels were completely blocked and have never been checked warranty would not cover this cost me a further £1200 to put right. The whole interior had to be taken out to dry the carpets. These ducks should’ve been checked annually on an inspection and service which was never done all work on the car from new was carried out by Yeovil Audi Which have never been done , they after service is shocking I would never buy from the dealership again. Bunch of Cowboys.
Ref Yeovil Audi reply
They was aware of these issues I complained 3 times and Truro audi tried for use also , The drainage ducts have never been cleaned by Yeovil they were blocked solid and had to be replaced
Costing myself a further £150
Yeovil Audi are blatant liars.
Can I just add Truro yeamans Audi were first class and 5 * service , we have purchased a 4 year old Audi Q2 from them a few weeks ago outstanding service unlike the cowboys at Yeovil Audi.
March 20, 2023
Unprompted review
Reply from Yeovil Audi
Dear A Prynne,
Thank you for taking the time to leave your feedback. We are very sorry to hear you are not satisfied with your vehicle purchase from March 2023.
We don’t have any record of these issues being raised with us since we completed the handover of your Audi, however drainage channels are inspected at annual service and the Approved Used check. At the time we inspected your daughter’s vehicle there was no blockage or water/smell of water inside the car. Other factors can affect the channels getting blocked, such a parking the car under trees/excessive road residue, although frequent cleaning of the car will help prevent blockages occurring. Without having seen the car since your daughter purchase it last year it is difficult for us to add any further information.
We would like to apologise for any inconvenience you have experienced and please do not hesitate to contact us directly if you wish to discuss your feedback in more detail.
Kind regards,
Emma – Yeovil Audi
Yeovil Audi offered us a first class Service…
Yeovil Audi offered us a first class service, and Jack who was are contact was very helpful nothing was to much trouble. We are very happy with Yeovil Audi and would buy another car from them
December 29, 2023
Unprompted review
Reply from Yeovil Audi
Hello Phillip,
Thank you for taking the time to leave us a review. We really appreciate your kind words and are delighted to hear our team were able to assist you on your visit, and are glad to hear you will be back for your next Audi purchase.
Kind regards,
Elysha - Yeovil Audi
First review
My first review . Didn’t buy the car in the end . staff were friendly and very helpful . Always someone there to help with all my questions . Shame I didn’t purchase this time but may do in the future .
January 6, 2024
Unprompted review
Reply from Yeovil Audi
Hello Nigel,
Thank you for taking the time to leave us a review. We really appreciate your kind words and are delighted to hear our team were able to assist you on your visit. It's great to hear that you may be interested in purchasing an Audi with us in the future and we hope to welcome you back to us again soon.
Kind regards,
Emma - Yeovil Audi
Going above & beyond.
My son bought an Audi A3 from another company. Superb car, couple of issues, a recall wasn't carried out & mmi not reset for a new owner,we asked a couple of awkward questions about his car & my car which was addressed very quickly ,his car was extremely dirty but when we collected it very clean in & outside.Perfect.
The receptionist was professional helpful,nice coffee etc.
January 11, 2024
Unprompted review
Reply from Yeovil Audi
Hello Neo,
Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a positive experience with us and that we were able to assist you with your sons Audi A3. I will pass your kind words on to the team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Bought an Audi Q3 from Yeovil Audi…
Bought an Audi Q3 from Yeovil Audi 30/09/2022 vehicles first service at Truro Audi it was reported that the sump plug had been overtightened, stripping the threads of the sump at the previous service carried out by Poole Audi (same group I think.) Neither Poole or Yeovil had the integrity to take responsibility for sub standard maintenance or selling a vehicle with a £500 defect, not one of their 149 point checks apparently. Thankfully Truro took responsibility and I wasn’t left with the bill, great service from Truro.
Over a year later I receive a speeding offence notice for the vehicle I traded, the service from Yeovil Audi is more accustomed to a dodgy backstreet garage than a main dealer.
Below is a quote from an email from Tim Hooker so at no point was any resolution offered. It appears we can add untruthful to the appalling service.
Unfortunately we will not be contributing to the repair costs to have the oil sump replaced or re-tapped/threaded
December 13, 2023
Unprompted review
Reply from Yeovil Audi
Dear Mr Chapman,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the challenges you have faced with your vehicle.
Upon investigating your review, I am aware that during our Multi-Point Check, there was no visible oil leak identified. Consequently, as there was no leak detected, we refrained from making any contact with the sump plug. We appreciate your consideration of our offer to rethread the sump plug for you, although we understand that you opted to have the work done elsewhere.
We want to assure you that you were never held liable for the speeding ticket you received, and we apologise for any inconvenience this may have caused you.
If you would like to discuss your feedback any further or experience any additional issues, please do not hesitate to contact us at marketing@yeovilaudi.co.uk.
Kind regards,
Emma – Yeovil Audi
Great assistance from the salesman
Great assistance from the salesman. After I explained what car I was looking for. He helped me find the prefect car.
November 20, 2023
Unprompted review
Reply from Yeovil Audi
Hello Dave,
Thank you for leaving us a great 5-star review. We are delighted to hear you had a positive experience with us and that our team were able to help you find the perfect car. Please do not hesitate to contact us if we can help you any further and we hope you're enjoying your new Audi.
Kind regards,
Emma - Yeovil Audi
Great Salesman
Daniel was super helpful and informative about the car! Gave us lots of time and made us feel happy to purchase from Yeovil Audi.
November 17, 2023
Unprompted review
Reply from Yeovil Audi
Hello Jasmine,
Thank you for taking the time to leave us a great 5-star review. We are so pleased to hear you had a positive experience with us here at Yeovil Audi and that Dan was able to help you find the perfect Audi. I will pass your kind words on to the team and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
Very professional and welcoming…
Very professional and welcoming dealership
December 1, 2023
Unprompted review
Reply from Yeovil Audi
Dear Mr Shute,
Thank you for taking the time to leave us a great 5-star review. We are delighted to hear you had a positive experience with us at that our team made you feel welcome. I will pass your kind words on to the team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Well worth the 18 month wait!
I just love my Q4 etron despite the 18 month wait from original delivery date due to shortage of chips post Covid and the war in Ukraine. The Yeovil Audi team were just brilliant at keeping me informed of the delays, all beyond their control, occasionally mentioned alternatives but I'm so glad I stuck to my guns as the Q4 etron is a delight to drive and am completely sold on electric.
November 18, 2023
Unprompted review
Reply from Yeovil Audi
Hello Philippa,
Thank you for leaving us a 5-star review. We are so pleased to hear you had a great experience with us here at Yeovil Audi and that your Audi Q4 e-tron was worth the wait. I will pass your kind words on to the team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Great car, excellent service
3 months ago I purchased my 3rd Audi through Yeovil Audi. The car is fantastic and Joe has been very accommodating. The service, both during purchase and the aftercare, has been excellent and I’d highly recommend.
November 15, 2023
Unprompted review
Reply from Yeovil Audi
Hello George,
Thank you for leaving us a fantastic 5-star review. We are delighted to hear you had a positive experience with us and that Joe and the rest of the team have been able to assist you. We really appreciate your recommendation and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
In with low hopes, Out with great experience
Myself and my partner ventured in to Audi’s forecourt in Yeovil branch assuming that we may be a bit optimistic about the ability to take away one of their cars. We were approached by a young lady ‘Maddison’ who little did we know was an apprentice. If we were never told we would have never known, her customer customer service skills were second to none, her knowledge of the car(s) and services were mostly there, but she was not scared to delve in and find a result. Overall myself and my partner had a brilliant experience thanks to Maddison and the rest of the team at Yeovil Audi, I have no fears in trusting this team again. All the best to Maddison in her adventure with Audi, she will be and is already an asset to the company.
September 29, 2023
Unprompted review
Reply from Yeovil Audi
Good Morning Nathan,
Thank you for leaving us a great 5-star review. We are so pleased to hear you had a positive experience with us and that our Maddison was able to help you. We look forward to welcoming you back to us again soon.
Kind regards,
Elysha - Yeovil Audi
Really helpful salespeople
Really helpful salespeople. Great company to deal with. They understood what we wanted, and we didn't feel like we were being up-sold. Would happily buy from them again.
October 25, 2023
Unprompted review
Reply from Yeovil Audi
Good Afternoon Melissa,
Thank you for leaving us a great 5-star review. We are so pleased to hear you had a positive experience with us and that our team were able to help you. We hope you're enjoying your new Audi and we look forward to welcoming you back to us again soon.
Kind regards,
Elysha - Yeovil Audi
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