Your Mortgage Decisions Reviews 1,415

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had so much support from this company it’s worth its weight in gold. Lee Smith has been our mortgage broker could not recommend enough, he is so organized and conscientious I feel I can completely tru... See more

Company replied

Rated 5 out of 5 stars

When interest rates started to soar uncontrollably, I was referred to Adam Khan by a friend who remortgaged with Your Mortgage Decisions. Adam Khan helped me navigate the remortgage world, someth... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing. Started work, luckily, 5-6 months before mortgage renewal was due. Had Lee Smith as my advisor. He came round, explained everything in an easy to understand way and answered all q... See more

Company replied

Rated 5 out of 5 stars

We were looking to renew our mortgage and needed some guidance to break away from renewing with our current lender. We were introduced to Lee Smith who was brilliant at explaining the options availabl... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Agency

Information provided by various external sources

Welcome to Your Mortgage Decisions. We provide advice, recommendations and guidance to put you in control of all your financial commitments. More than just mortgage brokers, Your Mortgage Decisions offer a holistic service based on your lifestyle and financial aspirations. We meet with you, listen to you and carefully assess your circumstances before giving you detailed financial advice. We then recommend a full-reaching financial package that can include mortgage products, remortgages, pension advice and estate planning service; all tailored to meet your entire lifestyle needs. Pension advice and Estate planning are provided through our external wealth management and estate planning partners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent job Lee Smith from your mortgage decisions

From start to finish Lee Smith took care of me every step of the way he is very knowledgeable and I felt my finances were in safe hands got me a great deal on the mortgage and I can't recommend him highly enough AAA star as far as I'm concerned and look forward doing this in 5 years time

March 21, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Many thanks for taking the time to write this review and for all allowing YMD to help with your mortgage arrangements.

It is great to hear that you liked the service and our adviser was able to source you a great deal.

We will of course do all that we can to ensure that you are equally happy at your next review.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Mortgage & Estate Planning

Recently needed a re-mortgage. Limited options with my current provider. YMD arranged for Dean Harrison to call and go through our options. Dean provided options on a couple of mortgages and no pressure allowed us time to decide. Dean also helped us with our wills which desperately needed doing.
Would recommend YMD to give options based on peoples circumstances. Thanks Dean!!

March 20, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Thank you for your review and for using our service.

I am pleased to hear that you liked the service and our adviser was able to assist you with your mortgage arrangements.

We look forward to assisting you at your next YMD review in due course and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Started my remortgage with your…

Started my remortgage with your mortgage decisions and was promptly allocated an appointment with John Paul.

Very easy straight forward everything was put in place from remortgage to a better deal to life cover and wiil in place.

John-Paul had made it a very clear and easy process and it's great to know that I will be given the best advice for the future mortgage deals and rates for the remainder of my term.

March 13, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Many thanks for taking the time to write this review and for using our service, we really appreciate both.

It is great to hear that you liked the service and our adviser was able to help you with your mortgage arrangements ensuring a clear and easy process.

We will of course do all that we can to ensure you are equally happy at your next review in due course.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

John Paul was wonderful from start to…

John Paul was wonderful from start to finish very professional very clear explained everything, very efficient kept me up to date and informed me throughout , I’m looking forward to him saving me money in two years time would most definitely recommend thank you Donna ….

December 14, 2022
Unprompted review
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Reply from Your Mortgage Decisions

Many thanks for your review and for allowing YMD to help with your mortgage arrangements.

I am pleased to hear that you liked the service and found our adviser to be professional and efficient.

We look forward to assisting you again at your next review in due course and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Thank you Richard Beck from start to…

Thank you Richard Beck from start to finish you have been amazing the weekly up dates on how things were going . See you next time thank you your mortgage decisions

March 7, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Thank you for your review and for using our service.

I am pleased that you liked the service and our adviser kept you updated throughout.

We look forward to assisting you at your next YMD review in due course.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Yet more sound advice given by Mark…

Yet more sound advice given by Mark Collins especially in the current climate. He never fails to put my mind at rest when I'm in a panic about mortgage rates etc. Mark always gives 110%!

February 6, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Thank you for your review and for using our service.

I am pleased to hear that you liked the service and our adviser was able to put your mind at rest regarding your mortgage arrangements.

We look forward to assisting you again in the future.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

We used YMD because the Martin Lewis…

We used YMD because the Martin Lewis website recommended them. Mark Collins was allocated to us as our advisor. He walked us through the process carefully & with obvious skill & knowledge. His recommendations proved he had listened very carefully to our needs. I found him to be extremely professional & polite. Great strength proved also to be definitely in his communication skills! We came away with the ideal package for us. Highly recommended & would definitely use them again.

February 26, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Many thanks for taking the time to write this review and for allowing YMD to help with your mortgage arrangements.

I am pleased that you liked the service and found our adviser to be be professional and polite. Our advisers pride themselves on delivering a high quality service and it is nice to hear when we get it right.

We look forward to assisting you at your next review and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

The management was flawless and…

The management was flawless and everything happened exactly when it was supposed to. Lee Smith kept us updated of progress and the communication was fantastic. I would definitely recommend speaking to Lee if you are looking for a mortgage deal and you wanting it handling by a professional.

February 26, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Thank you for you review and for using our service.

I am pleased that you liked the service and our adviser kept you updated throughout the process.

We will of course do all that we can to ensure that you are equally happy at your next YMD review in due course and thank you for your recommendations in advance.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Such fantastic service

Such fantastic service. I was made aware of various mortgage options available to me which I had not come across before. It was lovely to have Lee Smith helping me with such specialist knowledge and experience to find a mortgage deal to suit my current personal circumstances. It gave me such a great sense of security in uncertain times. I would definitely recommend this service to others who are at the time of re-mortgaging, just as I was recommended the service by my friend.

February 17, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Many thanks for taking the time to write this review and for using our service.

It is great to hear you liked the service and our adviser was able to help with your mortgage arrangements. Our advisers pride themselves on delivering a high quality service and it is nice to hear when we get it right.

We look forward to assisting you again in the future and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

We received excellent support from YMD

We received excellent support from Richard Beck, our advisor, throughout the process. He was well informed, responded promptly to any queries or concerns and helped the process to go smoothly. We would happily recommend YMD to prospective clients as a result of the service we experienced.

February 11, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Thank you for your review and for allowing YMD to help with your mortgage arrangements.

It is great to hear that you liked the service and felt looked after by our adviser.

We look forward to assisting you at your next review in due course and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Mark Collins has been our mortgage…

Mark Collins has been our mortgage advisor for the last five years. We met in person for our first consultation where he was friendly, informative and a great communicator. We recently re-nogiated a new mortgage via Zoom and it felt like meeting an old friend. Clear, simple and painless, it took a lot of stress off our shoulders. Thank you Mark.

January 18, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Many thanks for your review and for using our service once again.

It is great to hear that you liked the service and our adviser was able to ensure a simple and painless mortgage review.

We look forward to assisting you again in the future.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Great service from Mark Collins

Mark Collins has been helping us with our mortgage for 5 years and has recently renegotiated a new mortgage for us. He is very knowledgeable and above all extremely friendly and helps explain everything in layman's terms. Mark took care of everything for us and made the entire process completely stress free. I would recommend him to anyone who wants a friendly, easy service from a reputable, trustworthy company.

January 18, 2023
Unprompted review
Your Mortgage Decisions logo

Reply from Your Mortgage Decisions

Thank you for your review and for using our service.

I am pleased that you liked the service and our adviser was able to assist with your mortgage arrangements once again, ensuring a stress free process.

We will of course do all that we can to ensure that you are equally happy at your next YMD review and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Stress free remortgaging with Mark Collins

Mark Collins made the whole process of remortgaging stress free.i was worried when my rate had changed as my payments were more than my income, Mark Collins arranged a more preferable rate and the entire process was completed quickly and efficiently.

January 19, 2023
Unprompted review
Your Mortgage Decisions logo

Reply from Your Mortgage Decisions

Thank you for your review and for using our service.

I am pleased that you liked the service and felt looked after by our adviser. We look forward to assisting you again in the future.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Alex Hamdoon was amazing he listened to…

Alex Hamdoon was amazing he listened to what I needed and went above and beyond to make sure I got the best deal on my remortgage. I will be recommending him and the company to others. I had been with my previous mortgage company for over 15 or more years never missed a payment and lost my husband to cancer and had too take on all the finances on one wage but they weren't helpful at all
Thank you to Morgage Decisions and the delightful Alex now I will be paying £300 a month less . Thank you once again Alex.😊

January 16, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Many thanks for taking the time to write this review and for using our service.

I am pleased that you liked the service and our adviser. Our advisers pride themselves on delivering a high quality service and it is nice to hear when we get it right.

We look forward to assisting you again in the future and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Best customer service 5*

Look no further than this company . Special mention goes to Richard Beck. From start to finish he made the process totally bearable. Checking in with us on a regular basis going above and beyond to secure the best deal. Nothing was too much trouble and always honest about policies and processes. We are over the moon to become 1st time buyers , this would not have been possible without Rich . 5* service roll on 5 years time we know we are in safe hands . Thanks Richard

January 14, 2023
Unprompted review
Your Mortgage Decisions logo

Reply from Your Mortgage Decisions

Many thanks for taking the time to write this review and for using our service.

It is great to hear you liked the service and our adviser was able to make the process bearable, securing the best deal for you. Our advisers pride themselves on delivering a high quality service and it is nice to hear when we get it right.

We look forward to assisting you again in the future

kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Excellent service provided to us by…

Excellent service provided to us by Richard Beck. Everything was explained fully and our remortgage went without a hitch. Definitely would recommend. Thanks.

January 12, 2023
Unprompted review
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Reply from Your Mortgage Decisions

Thank you for your review and for using our service, we really appreciate both.

I am pleased that you liked our adviser and that your remortgage went without a hitch.

We will of course do all that we can to ensure you are equally happy at your next YMD review in due course.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Richard beck was really good found us a…

Richard beck was really good found us a good mortgage rate just as rates went up on the same day would highly recommend my mortgage decisions.

November 24, 2022
Unprompted review
Your Mortgage Decisions logo

Reply from Your Mortgage Decisions

Thank you for your review and for using our service.

I am pleased you liked the service and our adviser was able to help you find a good mortgage rate.

We look forward to assisting you in the future.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Your Mortgage Decisions were incredible

Your Mortgage Decisions were incredible in helping to find a new deal when we were looking to remortgage. Dan Cooper deserves a special mention as he was very professional and explained everything to us about the market and what deal would work best for us. Overall, I would highly recommend Your Mortgage Decisions as your go to mortgage broker if you are either looking to remortgage or for a new mortgage.

January 11, 2023
Unprompted review
Your Mortgage Decisions logo

Reply from Your Mortgage Decisions

Many thanks for your review and for using our service, we really appreciate both.

It is great to hear you liked the service and our adviser was able to help you with your mortgage arrangements. Our advisers pride themselves on delivering a high quality service and it is nice to hear when we get it right.

We look forward to assisting you again in the future and thank you in advance for your recommendations.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Fantastic service

Fantastic service once again provided by Mark Collins. Professional, friendly, full of advice and most of all, getting the right mortgage for me. The service Mark has provided has taken the stress and worries away. I can't thank him enough

January 3, 2023
Unprompted review
Your Mortgage Decisions logo

Reply from Your Mortgage Decisions

Thank you for your review and for allowing YMD to help with your mortgage arrangements.

I am pleased that you liked the service and felt looked after by our adviser.

We look forward to assisting you again in the future.

Kind regards

Amy Stromanis
Associate Director

Rated 5 out of 5 stars

Outstanding service received by YMD.

Outstanding service received by YMD.
Richard Beck was extremely professional, researched many deals before advising me on those that met my needs and were financially the best options. He was always available to answer any questions that I had and extended his service by assuring me he would keep his eye on the ever changing market and will contact me if he feels I could get a better deal in the future. Brilliant, couldn’t ask for more!

January 7, 2023
Unprompted review
Your Mortgage Decisions logo

Reply from Your Mortgage Decisions

Many thanks for your review and for using our service.

It is great to hear that you liked the service and our adviser was able to assist with your mortgage arrangements.

We will of course do all that we can to ensure you are equally happy at your next YMD review.

Kind regards

Amy Stromanis
Associate Director

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