Zenbedrooms Reviews 

801
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The mattress is really great as the other reviews say, we love it. The delivery was a bit tricky though, the Fedex just left it on our porch which I know most people don’t mind but it was a bit annoyi... See more

Rated 5 out of 5 stars

Ok, so I bought the Zen Luxury Memory Foam Mattress through the groupon deal they sometimes have running. A brilliant price at $399 for a King considering some of the big branded bed in a box guys lik... See more

Rated 4 out of 5 stars

Delivery was exceptionally fast and efficient. The foam wouldn't completely expand when it arrived though which was a concern. I got hold of customer services and they were very quick to respond. Huge... See more

Rated 5 out of 5 stars

Great mattress. I’ve had memory foam mattresses before and have always like them but this one feels like an advancement on my other ones. Recommended!

4.6

Excellent

TrustScore 4.5 out of 5

801 reviews

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4.6

All reviews

(801)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Great value product

Really happy with mattress and duvet, bought on separate deals. So comfy for new house! Only negative is I sent a couple of emails re delivery but didn't get a reply.

November 17, 2013
Unprompted review
Rated 5 out of 5 stars

Very comfortable!

This bed is awesome! I don't really sleep on my back normally just because I'm never comfortable, but I find myself falling asleep on my back! Definitely don't toss and turn as much as I do in my old bed!

November 16, 2013
Unprompted review
Rated 5 out of 5 stars

Sleepful bliss!

After ordering our superking size memory foam mattress we we're advised delivery would take 4 weeks which is a great delivery schedule however, we were thrilled to receive our new mattress a mere two weeks afterimage ordering. I would definitely recommend Zen bedrooms as we have never slept so well since getting our mattress. The claims are so true you cannot feel any movement!

November 15, 2013
Unprompted review
Rated 1 out of 5 stars

Horrible business! Never again

The bed is stiff, gives me back problems. I argued with them over email for a month before they decided to ship out a shitty 2inch memory foam that I'm still waiting for, for weeks now. Dnt but from them

November 12, 2013
Unprompted review
Zenbedrooms logo

Reply from Zenbedrooms

Dear Justine,

We shipped the free Luxury 2" Topper to you as agreed. It was delivered to the address provided. When we asked you to confirm the receipt you denied it saying that you've moved recently, but have never informed us about this. The topper was delivered to the same address than your mattress and weirdly even signed by the person with the same name...

Kind regards,
Zen Bedrooms

Rated 5 out of 5 stars

Like sleeping on a cloud

It took me a while to used to going from a traditional memory foam mattress. But after about 2 weeks I can truly say this is the most comfortable bed I've ever slept in.

November 12, 2013
Unprompted review
Rated 4 out of 5 stars

Job Done

I am writing today to say Zenbedrooms made all efforts since last 3 weeks to deliver my purchase and they sorted it out today. Need to say as well that Julia and Kornelia worked hard to make their compromise with me a priority and I understand that sometimes failures happens .Thank you so much!
Walter

November 11, 2013
Unprompted review
Rated 5 out of 5 stars

Sleeping on air

I bought a Zen king size bed. I moved up from a queen size memory foam of another bed. At first I was skeptical because the Zen bed wasn't as firm and was thinner than my queen foam mattress, but after sleeping on it less than a week, I have come to prefer the Zen bed.

Once the package was opened and the bed expanded, the factory smell was pretty strong. I am always weary about this because formaldehyde is horrible for adults and especially children to be around, a lot of items like this are preserved with chemicals. I opened all windows and aired out my whole room for about 2 hours. I was pleasantly surprised here to find in fact that almost all that gross plasticky smell was gone. After putting on a set of new sheets the smell hasn't been noticeable since, leading me to believe that these mattresses do not have heavy chemical residues from the factory, if any.

November 11, 2013
Unprompted review
Rated 5 out of 5 stars

I love the mattress.

The mattress is great, very comfortable. I will plan to get a 2nd one if there is a deal during holiday shopping season.

November 7, 2013
Unprompted review
Rated 5 out of 5 stars

Easy, convenient and comfortable

My partner and I are very happy with our mattress. It's comfortable and we've been sleeping better. Having the mattress delivered to the door was great and super convenient. We also had a groupon so it was really affordable.

November 7, 2013
Unprompted review
Rated 4 out of 5 stars

Slow delivery, great mattress

Love this mattress by it took between 3-4 weeks to arrive. We found a good deal on Groupon and weren't in a hurry so it was great for us!

November 5, 2013
Unprompted review
Rated 5 out of 5 stars

Best Value Ever

The mattress is excellent. It took awhile to get it...but Zen Customer Service is very good to let you know the status of the shipping and it arrived as they said it would. I have never used memory foam before, but I will use only that from now on. It does tend to keep you warmer than a regular mattress, but nothing one less blanket will not fix.

November 4, 2013
Unprompted review

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