West Yorkshire Money Ltd Reviews 

68
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

If you are on your house buying journey and looking for help with your mortgage, look no further! I cannot praise Adele, Gina and everyone at West Yorkshire Money enough! Their wealth of knowledge and... See more

Company replied

Rated 5 out of 5 stars

Adele and her team fought for the original agreed rate after the lenders increased by over 0.5% overnight. Rates are volatile and the dedication from the team meant that the rate is now secured and in... See more

Company replied

Rated 4 out of 5 stars

Very helpful and friendly services from WYM. Emma was very informative and attentive to me needs in. Always replied to my enquires. And set me up with a Builders Surveyors, which again I received... See more

Company replied

Rated 5 out of 5 stars

I chose Adele at West Yorkshire money as I read an amazing review on her work. Adele has worked so hard securing my mortgage deal, covid has thrown some problems our way but Adele has dealt with these... See more

Company details

  1. Mortgage Broker
  2. Alternative Financial Service
  3. Income Protection Insurance Company
  4. Insurance Broker

Written by the company

At West Yorkshire Money, we make finding the right Independent Mortgage Advice simple, stress-free, and tailored to you. With access to the Whole of Market, we search for the best deal for your circumstances — not what suits a lender. From first-time buyers to home movers, landlords, and complex cases, we take care of the hard work so you don’t have to. You’ll get clear advice, honest guidance, and support at every step. With flexible appointments and a friendly, face-to-face service — including from our Pontefract office — we’re here when and where you need us. Straight-talking advice. Better mortgage outcomes. Real peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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4.8

All reviews

(68)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended!

Adele and her team are professional, conscientious and really care about the client experience. I can highly recommend West Yorkshire Money.

April 21, 2021
Unprompted review
West Yorkshire Money Ltd logo

Reply from West Yorkshire Money Ltd

Thanks Sarah

Rated 5 out of 5 stars

We were initially told by another…

We were initially told by another mortgage advisor that my partner would not be able to get a mortgage because he only had one years accounts but thanks to Dion, not only did he find us a great deal ( better then I expected) we had the mortgage offer within 10 days of enquiring! Great service, friendly and professional. Thank You! :)

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

My first home 🏡

I couldn't of wished for anyone better than Adele to guide me through the whole process of purchasing my first home 🏡
The service Adele gives is incredible! She took alot of pressure off me by always guiding me and answering any questions I had and helped me believe in myself!
Her work ethic is impeccable and has the clients best interest at heart.
I highly recommend Adele, she is the best. I wouldn't ever use any other Mortgage advisor.
😁

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

First Class Service

Professional, efficient and straightforward advice, exactly as advertised. I can’t actually believe how quickly Adele managed to secure my mortgage offer. Initial enquiry around what was available made by me on Monday and i received my mortgage offer by Thursday. Thank you Adele you made the whole process completely stress free.

March 22, 2021
Unprompted review
West Yorkshire Money Ltd logo

Reply from West Yorkshire Money Ltd

Thanks 😊

Rated 5 out of 5 stars

Straight forward professional advice.

West Yorkshire Money arranged mine and my partner's life insurances and made the whole experience simple and straight forward. Adele was always easy to contact if we had any questions. Thank you for all your help.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Adele once again had the best advice…

Adele once again had the best advice and found the most suitable mortgage for purchase of a second property. This is the third mortgage she's now helped arrange and her support, communication and advice has been excellent every time. Thanks Adele!

March 4, 2021
Rated 5 out of 5 stars

helpful and knowledgable…

Emma was helpful and knowledgable throughout. As a first time buyer I was very nervous and had no clue what I was doing. Emma explained everything and out me at ease. Will use again and recommend to anyone.

March 1, 2021
Rated 5 out of 5 stars

Emma Hutchinson at West Yorkshire Money…

Emma Hutchinson at West Yorkshire Money was fantastic. I contacted her with a view to organising a secured loan; she was always available when I needed to speak to her, was friendly and couldn't do enough to help. Thanks to her, I managed to get the loan and couldn't be happier with the way she handled everything from start to finish.
I would have absolutely no hesitation in recommending Emma and West Yorkshire Money for any financial assistance, and look forward to dealing with her again in the future.
Thanks Emma!

February 28, 2021
Rated 5 out of 5 stars

Top rate support to financial needs.

A big thank you to Adele for the support on a remortgage , first class personal service finding great deals across all lenders, really quick replies to any questions even outside office hours.
I give a personal recommendation to West Yorkshire Money, give them a try I am sure you won’t be disappointed.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

5 star service

5 star service, incredibly friendly, honest and hardworking staff, kept us updated every step of the way, we could not have asked for anymore, we would definitely recommend.

February 9, 2021
Unprompted review
West Yorkshire Money Ltd logo

Reply from West Yorkshire Money Ltd

Thanks :)

Rated 5 out of 5 stars

Nothing short of excellent

Emma from West Yorkshire Money has been nothing short of excellent in guiding us through out first mortgage and property purchase.
As you might imagine being first time buyers we had plenty of questions, but Emma was always very responsive and explained everything in great detail. Even questions not directly part of the financial aspect, but of the property purchasing process were answered promptly.
Having someone guide us through the whole process was invaluable and definitely saved us a lot of headache.
We were able to get a mortgage on a non-standard construction without issue and the few hiccups that did come up during the purchasing process, none of which Emma was at fault, we were able to resolve comfortably with her help.
We can only recommend West Yorkshire Money and their services.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

100% would recommend

100% would recommend! Emma at WYM went above and beyond to support us in our first purchase and has kept us up to date with developments since January! It was a very complicated situation only made trickier by Covid but this did not affect Emma’s frequent communication and commitment to helping us at all. Emma was always honest and explained every option possible - super important as we are first time buyers and have little knowledge of the process. We would definitely recommend WYM to anyone looking for advice and we would absolutely use them again in the future!

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend wym

Highly recommend wym
Adele was great especially in difficult circumstances, first class service and very efficient.

December 21, 2020
Unprompted review
West Yorkshire Money Ltd logo

Reply from West Yorkshire Money Ltd

Thanks Brynn

Rated 5 out of 5 stars

Highly recommend west Yorkshire money

Adele is amazing I have been struggling to get a mortgage. I have had two other financial advisors who couldn't get me one.
I then called Adele and the same day she called me back and found me a new mortgage, I would definitely recommend west Yorkshire money they are fantastic.

December 15, 2020
Unprompted review
West Yorkshire Money Ltd logo

Reply from West Yorkshire Money Ltd

Thanks Kerry

Rated 5 out of 5 stars

Adele made my purchase happen!

I chose Adele at West Yorkshire money as I read an amazing review on her work. Adele has worked so hard securing my mortgage deal, covid has thrown some problems our way but Adele has dealt with these quickly and has always kept me informed. She has literally done everything to make this as easy as possible by chasing people up endlessly to organising me like I've never been organised before! Great lady to deal with who has a friendly professional team working with her! Would recommend time and time again! Thankyou West Yorkshire money

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

WYM never gave up on us!

My partner and I were first time buyers with very little knowledge of the sector, especially with the barriers that Covid-19 would bring us. All we knew was that we had saved the deposit during the beginning of the first lockdown and that was it. Adele straight away informed us of all the information we needed in the easiest way for us to understand. On top of our lack of knowledge in this area, all the communications were via email and telephone, now this form of communication can prove difficult but Adele would always get back to us, keeping us up to date so we had nothing to worry about. We were not the easiest couple for Adele to find a mortgage for, after applications to 4 lenders we finally got an offer that we know is the best we can get and one we never would have got without Adele and her team! We will 100% be using West Yorkshire Money in the future and we cannot thank them enough for not giving up on us!

December 9, 2020
Unprompted review

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