XLMOTO.COM Reviews 366

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered almost gear for myself, Im new in bike world and my friend recommended me this site, all of equipment fits perfectly and looks sturdy and quality, sizes: helmet L and gloves L fits me perfec... See more

Rated 5 out of 5 stars

Great price on adventure boots, return policy and quick shipment after order placed. If anything they could work on would be allowing more customer ratings as this is were its easy to find info on pro... See more

Rated 5 out of 5 stars

I was always skeptical about this website, but when I made an order, I changed my mind. Delivery time was good, product price - awesome, product quality - good. Overall I'm glad I found this websi... See more

Company replied

Rated 4 out of 5 stars

Purchased Course Jones Jeans, Cafeman cargo pants, and XLmoto aramid hoodie. Happy with all products. Jean fit excellent. All products give very good value for price. Shipping costs per unit was ch... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast shipping all the way to Canada

Fast shipping all the way to Canada. Great prices and customer service is excellent!

August 20, 2025
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you received fast shipping to Canada and found great prices. We appreciate your kind words regarding our customer service!

Rated 5 out of 5 stars

Great service and great selection

I contacted customer service of XLMOTO after finding out carrier issues with my shipment. All communication were excellent, all issues were dealt with and resolved professionally, showing me they really take care of their customers.
Fully recommend to do business here. Awesome selection, quick response, handling and shipping. The page is also well set up and makes the shopping easy.
Big thanks to Karolína for superb communication.

July 9, 2025
Unprompted review
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that our customer service resolved the shipping issues you experienced. We appreciate your positive feedback regarding our selection, responsiveness, and website. We're glad you enjoyed your experience and thank you for recommending us!

Rated 5 out of 5 stars

Fast sevice

good quality and fast service

May 1, 2025
XLMOTO.COM logo

Reply from XLMOTO.COM

We are happy to hear that you received good quality service quickly. Thank you for your feedback!

Rated 5 out of 5 stars

Quick order

Quick order, great product, fast shipping

April 9, 2025
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you had a great experience with our quick service and product! Thanks for your feedback.

Rated 5 out of 5 stars

Quality and variety

Fast, cheep and vareity of products.

March 6, 2025
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you had a great experience with our fast service and product selection. Thank you for your feedback.

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery
Fair prices

March 5, 2025
XLMOTO.COM logo

Reply from XLMOTO.COM

We appreciate your positive feedback regarding our prompt delivery and fair prices. Thank you for your review!

Rated 5 out of 5 stars

Honestly was skeptical

Honestly was skeptical, ordered the majority of my gear as I am a new rider and items I purchased are great!! Came on time!

March 4, 2025
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you are having a great experience with the gear you purchased as a new rider! Thank you for your order and the positive feedback.

Rated 5 out of 5 stars

delivery is expensive

delivery is expensive, otherwise everything is ok

February 28, 2025
XLMOTO.COM logo

Reply from XLMOTO.COM

We appreciate your feedback and are glad you are happy with our service. We'll review our delivery costs. Thanks!

Rated 5 out of 5 stars

Incredibly impressed with price & shipping!

I am so incredibly impressed with XLMOTO!
Just bought a new bike and wanted a good, quality lock but found the options for ABUS brand of locks to be extremely expensive here in Canada.
So when I found the item on XLMOTO, it was a better deal for me to pay in US plus shipping plus customs/duties which was great. But the impressive part is that it shipped from Poland to Canada within a week! At first, I didn’t believe the estimated delivery date but sure enough, it even arrived 2 days sooner than expected.
As I gear up and setup my bike, I will DEFINITELY be returning to shop on this site… thank you for the great deal, and super-fast processing and shipping!! Great job by the team at XLMOTO!

(Purchased the GRANIT™ 68 VICTORY 12KS BLACK LOOP for my 2022 Honda CRF300L)

December 6, 2024
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you were so impressed with your XLMOTO experience! We're glad the ABUS lock for your Honda CRF300L was a great deal, and that you received it so quickly. Thank you for the positive feedback!

Rated 5 out of 5 stars

Item is as described, delivered on-time

My order was prepared and shipped quickly, no issues at all. Moto pants arrived on-time, exactly as described.

December 13, 2024
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that your order was prepared and shipped quickly! We're glad the moto pants arrived on time and as described. Thank you for your positive feedback.

Rated 5 out of 5 stars

Awesome prices, good quality products

I was always skeptical about this website, but when I made an order, I changed my mind.
Delivery time was good, product price - awesome, product quality - good.
Overall I'm glad I found this website, sure I'll make other orders from this website in the future.

September 10, 2024
Unprompted review
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that your initial skepticism changed after your order! It's great to know you were pleased with the delivery time, price, and quality. We appreciate your positive feedback and look forward to serving you again.

Rated 5 out of 5 stars

XLMoto always delivers excellent…

XLMoto always delivers excellent products at reasonable prices, swiftly, efficiently and without issues. I have bought many times from XLMoto and my expectations are always met, often exceeded.

November 16, 2024
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you consistently receive excellent products from us at reasonable prices, with swift and efficient delivery. We appreciate your continued business and are glad our service meets your expectations.

Rated 5 out of 5 stars

Great store for motorcycle gear

Large verity of product and brands, very good process, reasonable shipping costs, excellent shipping time, very good visibility of the shipping process.

November 4, 2024
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you had such a positive experience! It's great to know that you appreciated our wide selection, efficient process, and shipping visibility. Thank you for your feedback!

Rated 3 out of 5 stars

Size is too small and poor delivery options

Delivery was fast but only one option through DHL which double the price for me and made your discount useless. Moreover, the size turned out much smaller than expected wich made the gloves impossible to wear. Your size chart is confusing.

September 23, 2024
XLMOTO.COM logo

Reply from XLMOTO.COM

Hello,

thank you ver ymuch for your feedback.

We understand your frustration with the delivery options and sizing issues. We strive to provide a seamless experience, and we're sorry that this wasn't the case for you. We'll take your feedback into consideration as we work to improve our services.

Please get in touch with us through our cusotmer service, we would like to look into this case.

Sincerely,
XLMOTO

Rated 5 out of 5 stars

Great value for the money

Great value for the money
Quick shipping
Good quality products
Good experience

September 4, 2024
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you had a good experience with our products and quick shipping. We appreciate your positive feedback and thank you for your review.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Decent price. Duty fees sucked. But no biggy.

August 14, 2024
XLMOTO.COM logo

Reply from XLMOTO.COM

We're happy to hear that you received your order quickly and found a decent price. We appreciate your feedback regarding the duty fees.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look