XLMOTO.COM Reviews 366

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered almost gear for myself, Im new in bike world and my friend recommended me this site, all of equipment fits perfectly and looks sturdy and quality, sizes: helmet L and gloves L fits me perfec... See more

Rated 5 out of 5 stars

Great price on adventure boots, return policy and quick shipment after order placed. If anything they could work on would be allowing more customer ratings as this is were its easy to find info on pro... See more

Rated 5 out of 5 stars

I was always skeptical about this website, but when I made an order, I changed my mind. Delivery time was good, product price - awesome, product quality - good. Overall I'm glad I found this websi... See more

Company replied

Rated 4 out of 5 stars

Purchased Course Jones Jeans, Cafeman cargo pants, and XLmoto aramid hoodie. Happy with all products. Jean fit excellent. All products give very good value for price. Shipping costs per unit was ch... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

366 reviews

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Rated 5 out of 5 stars

Reliable And Hassle Free

Reliable. Stocks are updated promptly. Hassle free. Fast shipping.

June 26, 2024
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Reply from XLMOTO.COM

We're happy to hear that you had a reliable, hassle-free experience with our fast shipping and promptly updated stocks. Thank you for your positive feedback!

Rated 5 out of 5 stars

Never any problems

Never any problems, shipping, fitting, no problem

June 11, 2024
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Reply from XLMOTO.COM

We're happy to hear that your experience was problem-free regarding shipping and fitting. Thank you for your positive feedback!

Rated 5 out of 5 stars

Super fast shipping

Excellent sale pricing. Super fast dispatch and shipping to New Zealand (5 days from order to receipt).
It would be nice to have a lower cost shipping option for when you are happy to wait a little longer.

June 6, 2024
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Reply from XLMOTO.COM

We're happy to hear that you received your order so quickly! Thank you for the positive feedback regarding our sale pricing. We appreciate your suggestion for a lower-cost shipping option and will consider it.

Rated 5 out of 5 stars

Great price for my Sena

Great price for my Sena. Super fast shipping to Canada. It was super easy to install on my helmet. I love the minimalist design.

May 28, 2024
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Reply from XLMOTO.COM

We're happy to hear that you received your Sena quickly and at a great price! Thank you for your purchase and for sharing your positive experience.

Rated 5 out of 5 stars

Good products for reasonable prices.

The information on the website is reliable and accurate and helps make the right selection. Dispatching and shipment is prompt and quick. Good products for reasonable prices.

April 3, 2024
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Reply from XLMOTO.COM

We're happy to hear that you found the website information helpful for your selection process. We appreciate your positive feedback regarding our prompt dispatch and reasonable prices. Thank you!

Rated 5 out of 5 stars

It was a great experience shopping with…

It was a great experience shopping with XLMOTO amazing discounts and wide range of quality products. Only thing I would mention is to take your sizes & measurements again as normal clothes sizes are not true for the gear... Or order at least 1 size bigger

April 25, 2024
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Reply from XLMOTO.COM

We're glad you enjoyed your shopping experience and found amazing discounts on quality products! We appreciate your sizing advice; it's valuable for other customers. Thanks for the feedback!

Rated 5 out of 5 stars

The shiping was realy fast and i realy…

The shiping was realy fast and i realy Appreciate when it came that fast and I want to thank you so much. I thought it's going to take more time until I receive the package. But I was very happy to see that it came so fast. Actually, 3 days after my. Purchasing online

March 11, 2024
Rated 3 out of 5 stars

Order has been returned to warehouse without warning

I have purchased a paddock stand, got a DHL tracking number, and the day when my order suppose to arrive, on the timeline it states that my order has been returned to the sender. No warning, no options offered, no response from XL MOTO either. Then customer service got in touch saying they have sent my order once again - and finally 10 days layter received my item.

February 8, 2024
Unprompted review
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Reply from XLMOTO.COM

Hello,

We are very sorry that this has happend to your delivery.
Please note that we have no possibility to influence this as DHL returns parcel back to sender if they are undeliverable for various reasons.

Knowing how important it is that orders arrive on time, we do understand you frustartion but are happy that our Customer Care team has been able to resolve it for you despite the delivery having been delayed significantly.

I truly apologise for the inconvenience caused here.

If there is anything else, please let me know.

XLMOTO

Rated 5 out of 5 stars

Highly recommended

I had a good purchase experience from the start to the very end. Quick delivery time and a high quality product that I'm enjoying already (motorcycle winter gloves). I already recommended you to friends.
p.s.
you should thank Freddy Dobbs for recommending your product ;)

January 12, 2024
Rated 5 out of 5 stars

Earplugs and waist bag

Bought earplugs and waist bag, both are top quality and do their job. Earplugs take the wind noise away permanently and bag fitsall my small stuff and phone on my waist and it's waterproof

January 10, 2024

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