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Yellow Zebra Safaris Reviews 

1,650
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and professional approach, ensuring a smooth planning process. Many highlight the personalized service, where specific needs were carefully considered to craft extraordinary, tailored itineraries. The overall holiday experience is frequently described as amazing and flawless, with meticulous organization ensuring everything went off without a hitch. Reviewers appreciate comprehensive pre-trip guidance and excellent in-country support, including seamless transfers and knowledgeable guides. This dedication often results in trips exceeding expectations, making them truly memorable and worry-free.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, expertise, and... See more

Service

Customers had positive experiences with service, consistently reporting that everything planned exceeded... See more

Holidays

Customers consistently note positive experiences with holidays, often describing them as a "trip of a... See more

Booking process

Users describe positive interactions with the booking process, highlighting its ease and efficiency from... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness, knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yellow Zebra put together a fantastic trip for our party of six to Victoria Falls and then two safaris in Kenya. They had people to meet us at every stop to help with customs and baggage. Everything... See more

Company replied

Rated 5 out of 5 stars

Jason first worked with us for many weeks crafting a custom trip. He was very helpful and knowledgeable and suggested areas and camps suited to us. After finalizing the trip a team of operations and l... See more

Company replied

Rated 5 out of 5 stars

It was our first time using Yellow Zebra and we are very glad we did. The holiday was very well organised and the lodges chosen simply perfection. Our private guide was absolutely brilliant We were... See more

Company replied

Rated 5 out of 5 stars

Yellow Zebra was all that we hoped for and more! The staff was informative, responsive and friendly. Jecca helped us plan the trip. She listened to our needs and revised our itinerary several times t... See more

Company replied



Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency

About Yellow Zebra Safaris

Written by the company

Yellow Zebra Safaris


Yellow Zebra Safaris was founded in 2012 with a simple ambition: to build the best safari company possible.

Today, we are recognised as one of the world’s leading safari specialists, creating tailor-made journeys across Africa designed by people who have genuinely lived and worked on the continent. Our team is made up entirely of former professional safari guides, camp managers, and individuals born or raised in Africa - people whose knowledge comes from real first-hand experience, not brochures or sales scripts.

We believe the best safaris are built on honest advice, strong opinion, and a deep understanding of what makes each destination special. That’s why we invest heavily in continual research across Africa, ensuring our specialists regularly return to the camps, lodges, and the top game viewing areas they recommend. When you speak to Yellow Zebra, you’re speaking to someone who knows the realities of safari travel - from the rhythm of a game drive to which camps consistently deliver the best guiding, atmosphere, and wildlife experiences.

Our approach has always been refreshingly straightforward. We don’t believe in pushy sales tactics or over-polished luxury travel jargon. Instead, we focus on giving clear, experience-led guidance that helps our clients spend wisely on the experiences that genuinely matter most to them.

Behind the scenes, our operations and guest experience teams include people who have worked with some of Africa’s most respected safari brands and camps. Combined with our 24/7 emergency support, dedicated medical support, and African office network, this means our clients are looked after from the moment they book to the moment they return home.

We’re proud to have been named Europe’s Leading Safari Company at the World Travel Awards for eleven consecutive years, alongside recognition from Condé Nast Traveller UK and Condé Nast Traveler US. More importantly, we’re trusted by thousands of travellers who have chosen us to help plan one of the most important trips of their lives.

At Yellow Zebra, we believe safari should feel personal, authentic, and deeply connected to Africa itself - its landscapes, wildlife, people, and stories. Standing out from the herd has always been part of who we are.

Why Travel With Yellow Zebra?



Genuine Safari Experts

Our specialists are former safari guides, camp managers, and Africa experts with genuine first-hand experience of the destinations we sell. We give honest, opinion-led advice based on knowledge earned on the ground.

Tailor-Made Safaris

Every trip is individually designed around you - no templates, no cookie-cutter itineraries, and no unnecessary luxury theatre. Just thoughtful safari planning shaped by experience and care.



Trusted & Protected

We offer 24/7 support while you travel, including access to dedicated medical support and emergency assistance. We are also fully ATOL bonded, giving complete financial protection from the moment you book.

Constantly Researching Africa

Our team travels extensively across Africa every year, revisiting camps, tracking changes within destinations, and maintaining close relationships with guides and lodge owners - ensuring our recommendations remain current, informed, and trustworthy.​



Safaris That Give Back

Conservation underpins how we operate. We work with camps, communities, and conservation partners that help protect Africa’s wildlife, habitats, and people for the futur

Award-Winning Service

Named Europe’s Leading Safari Company for eleven consecutive years at the World Travel Awards, with thousands of five-star reviews from travellers across the world.





Talk to an expert


Director & Founder, Yellow Zebra


Luxury, Tailor-made African Safari Holidays

Written by the company

Genuine Safari Experts
Our specialists are former safari guides, camp managers, and Africa experts with genuine first-hand experience of the destinations we sell. We give honest, opinion-led advice based on knowledge earned on the ground.
Trusted & Protected
We offer 24/7 support while you travel, including access to dedicated medical support and emergency assistance. We are also fully ATOL bonded, giving complete financial protection from the moment you book.
Award-Winning Service
Named Europe’s Leading Safari Company for eleven consecutive years at the World Travel Awards, with thousands of five-star reviews from travellers across the world.

Contact info

Promotion box for Yellow Zebra Safaris

Award Winning Safaris

Top Travel Specialists - Condé Nast Traveller UK - 2026

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,650)

274 reviews in the last 12 months

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Rated 5 out of 5 stars

From the very first conversation with…

From the very first conversation with Sebastian, Yellow Zebra has walked us through every step to plan and execute our trip to Safari this summer. A trip of a lifetime! Thank you for the beginning of all the memories we will treasure!

March 10, 2026
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Reply from Yellow Zebra Safaris

Dear Brenda

Thank you so much for your kind review! We’re delighted to hear that you had such a positive booking experience and that Sebastian’s expertise and level of service exceeded your expectations. We will continue to support you every step of the way, and we can’t wait for you to experience your safari.

Kind regards,
James - Sales Director | Sebastian & The Yellow Zebra Team

Rated 5 out of 5 stars

100% Satisfaction!

Sam has been so responsive and informative! All details came together quickly and the follow up seamless. 100% satisfaction!!

March 2, 2026
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Reply from Yellow Zebra Safaris

Dear Julie

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive booking experience and that Sam’s expertise and responsiveness exceeded your expectations. We will continue to support you every step of the way, and we can’t wait for you to experience your safari.

Kind regards,
James - Sales Director | Sam & The Yellow Zebra Team

Rated 5 out of 5 stars

Matt Gammon was an incredible to work…

Matt Gammon was an incredible to work with! He was extremely patient in his time and answered all of our questions, dealt with itinerary revisions, and provided us with expert information.

March 2, 2026
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Reply from Yellow Zebra Safaris

Dear Julie

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive booking experience and that Matt’s expertise and personal approach met your expectations. We’ll be sure to pass along your kind words to him. We’ll continue to support you every step of the way, and can’t wait for you to experience your safari.

Kind regards,
James - Sales Director | Matt G & The Yellow Zebra Team

Rated 5 out of 5 stars

The Yellow Zebra Team is top notch in every way!

We have been so happy with the support and planning ideas from Yellow Zebra! We've always had the dream of being able to take our children and grandchildren to Tanzania to see the migrations and culture. The Yellow Zebra team has been so responsive in planning an amazing trip within our budget for 11 people and they've guided us every step of the way. They have answered our many questions and have explained everything so clearly. We're so excited about the trip they have planned for us!

March 4, 2026
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Reply from Yellow Zebra Safaris

Dear David and Sue

Thank you very much for your wonderful review. We are delighted to hear that you have enjoyed the planning process and have felt confident and supported at every stage.

Planning a trip for your family is truly special, and it has been a privilege to assist in bringing your vision to life. We will, of course, continue to support you every step of the way as your journey approaches.

We wish you a truly unforgettable experience and hope it creates many lasting memories for you and your family.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 5 out of 5 stars

Very knowledgeable representative

Very knowledgeable representative. Efficient service with regards to responding to questions.

January 31, 2026
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Reply from Yellow Zebra Safaris

Dear Cindy

Thank you so much for your kind review! We’re thrilled to hear that you had such a positive booking experience and that our expertise and level of service met your expectations. We’ll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 5 out of 5 stars

Great level of expertise

Great level of expertise, they do what they say they will do. Plus customer service is great.

January 31, 2026
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Reply from Yellow Zebra Safaris

Dear Matt

Thank you so much for your kind review! We’re thrilled to hear that you had such a positive booking experience and that our expertise and level of service met your expectations. We’ll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 4 out of 5 stars

Deluged by competitors

We were deluged by competitors of Yellow Zebra shortly after committing to the safari, which actually made the decision a lot tougher. Eric and Anita.

March 4, 2026
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Reply from Yellow Zebra Safaris

Dear Eric

Thank you for sharing this. We appreciate that once you commit to a safari, you may hear from other operators, it can certainly make the decision feel more complex.

We’re truly grateful that you chose to travel with Yellow Zebra, and we’re confident that your experience will reflect the care, expertise, and personal service that set us apart.

We’ll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 5 out of 5 stars

Ellen Cantle is a gem of a person

Ellen Cantle is a gem of a person, and an even better planner. She was eager to answer all of our questions (of which we had many) and spoke with us on the phone multiple times to address concerns we may have. I cannot say enough about how wonderful she was to work with, and we cannot wait to take the safari she has planned for us.

March 4, 2026
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Reply from Yellow Zebra Safaris

Dear Ben

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive booking experience and that Ellen’s expertise and personal approach met your expectations. We’ll be sure to pass along your kind words to her. We’ll continue to support you every step of the way, and we can’t wait for you to experience your safari.

Kind regards,
James - Sales Director | Ellen & The Yellow Zebra Team

Rated 5 out of 5 stars

excellent support in making decisions

I spoke to a wonderful person called Edward Lane. I felt he really listened to what I wanted and was able to run down options and what each one meant in a way that was easy to understand.
He was very knowledgable and friendly.

February 24, 2026
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Reply from Yellow Zebra Safaris

Dear Sally

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive booking experience and that Edward’s expertise and attentiveness met your expectations. We’ll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director | Edward & The Yellow Zebra Team

Rated 5 out of 5 stars

Great booking experience

In the spirit of candor, I have not yet taken the trip so I am just reviewing the booking process.
The process was efficient, professional, and very helpful in terms of providing information and assistance. I am very excited to take my safari trip to Kenya this summer.

February 23, 2026
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Reply from Yellow Zebra Safaris

Dear Mary

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive booking experience and that our expertise and professionalism met your expectations. We’ll continue to support you every step of the way, and we can’t wait for you to experience your Kenya safari.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 5 out of 5 stars

Exceptional Service

From the very first contact our experience has been outstanding. Jason listened to what we wanted to experience and came back with options that made sense. He knows the products so well as he has experienced it.

We had to delay a year as my husband had to have knee surgery. Months later we picked up right where we left off.

January 12, 2026
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Reply from Yellow Zebra Safaris

Dear Gillian

Thank you so much for your fantastic review! We’re thrilled to hear you had such a positive booking experience and that Jason’s expertise and personal approach met your expectations.

We completely understand the need to delay your trip due to your husband’s knee surgery, and we hope he is doing well now. It’s wonderful that we could pick up right where we left off and continue planning your adventure together.

We’ll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director | Jason & The Yellow Zebra Team

Rated 5 out of 5 stars

We haven’t made the trip yet but…

We haven’t made the trip yet but planning by Yellow was top notch.

February 26, 2026
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Reply from Yellow Zebra Safaris

Dear Libbie

Thank you so much for your kind review! We’re thrilled to hear that you had a positive booking experience and that our service met your expectations. We’ll continue to support you every step of the way, and we can’t wait for you to enjoy it all.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 5 out of 5 stars

Excellent expert knowledge and meticulous planning

Having had another unbelievably fantastic trip to Botswana last November we have just finalised another trip to Botswana for October. We have travelled with YZ most years since the firm was established; at least once a year but more often twice a year. We will travel with them in May to Zambia. We have never been disappointed and any issues that arise are instantly dealt with by the team on the ground. Roger & Lesley HIlls

November 7, 2025
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Reply from Yellow Zebra Safaris

Dear Roger and Lesley

Thank you so much for your fantastic review! We’re absolutely delighted that your November trip to Botswana lived up to expectations. Knowing that you’ve chosen to travel with us year after year since our founding is the highest compliment we could receive.

It’s especially rewarding to hear that our support meets your expectations and that any issues are handled promptly by our team on the ground. Providing seamless assistance is exactly what we strive for, and we’re thrilled that you consistently experience this.

We look forward to supporting you every step of the way on your upcoming Botswana and Zambia adventures. As always, it’s a pleasure to be part of your travel plans.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 5 out of 5 stars

As someone who usually plans all travel…

As someone who usually plans all travel holidays myself, when faced with the idea of combining a SAFARI, with an already booked 58 day Cruise from Mombasa it appeared as had three options.
1. See if I could find a Safari company in Kenya and make contact with the site directly to lower costs etc.
2. Wait for cruise company to announce a pre cruise Safari they arranged.
3. Find a company who represents several options in Kenya who could best match up our specific needs to available locations for n Kenya
Crystal Cruises didn’t announce thier option until late fall of 25, I didn’t want to wait to arrange that late.
I talked via email to three Safari agent companies , Read reviews and did my due diligence.
When communicating with Eleanor in London she suggested she call me in the States , to get a clear understanding of our travel experiences, needs, likes and dislikes so she could present me some options. The process was thorough and she explained every detail from our arrival in Nairobi to our transit back to Mombasa.
When the quote itineary was sent I was blown away by its detail! We ran into one issue where the original site we were to go to was overbooked, but Eleanor and the team fixed that Quickly by upgrading to Hemingways OL Seki , a new itineary was sent etc. When handed off from Eleanore to the rest of the team ( Jo and another lady who’s name escapes me now), they arranged our pick up at Nairobi Airport, ( We were met at the gate and whisked through immigration and customs in VIP line to our waiting Van to drive us to our hotel The Karen Gables inn for three nights, the driver also arranged a tour for us on Sunday to the City, the National museum and the Karen Blitzen house. Elenor had recommended the Gables inn and it was perfect, dinner for two with candelabras each night, pool great owners.
Jonothan the driver from wilderness was a great guy and helpful guy. He also stored our luggage for us at Wilson airport met us on return flight and when he heard I had not arranged a car in Mombasa while driving he called that hotel and a driver was waiting there!!!
At OL SEKI , upon arrival in Masa Mara Sydney our guide met us and b came a Freind to us both, the Safaris themselves were awe inspiring life time recollections we will hold close to our hearts forever.
We saw all but a Leopard, Sydney found it all and some times many times, we saw two prides of Lions with two mal s and 19 cubs and lioness after the kill of a Wilderbeast. We tracked a Cheetah for one half hours… even from our tree top patio we took pics of Elephants , Giraffes, Zebra and Buffalo.
The manager of OL Seki Deb was great she was always checking on us!
The unit we had was unbelievable , my daughter asked if we were in a tent , I said kind of as the rook was canvas, but the walls were almost 360 degree glass!
Huge bed, outside inside showers, coffee served at 6 am through a portal in your room. At night a Masai security guard walks you back to your unit , he has a stick, our last night two lions roared near our unit the guide stopped us, then got us inside safely!

Honestly , I am a fussy frequent travler of over 40 years, I usually find something I don’t like or an improvement I can suggest but in Yellow Zebra , Wilderness Karen Gables and OL Seki … they were perfection !
This trip is a celebration of our 50 th anniversary and you folks at Yellow Zebra were the ones who made it all possible!!
We had no worries , everything was like clockwork with efficiency and the highest of Quality!!
Thanks / Cheers to Eleanor, Jo her group and the teams at Karen Gables, Wilderness and even the pilots in Kenya.

Ps; I should note on board ship I have spoken so highly of you folks a few guests have asked for the name for thier consideration. will also tell you Crystal excursions are now managed by A&K Thier owners and those tours have been terrible!
Steve and Dorothy Mullen
Orange Massachusetts, USA

February 2, 2026
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Reply from Yellow Zebra Safaris

Dear Steve

Thank you so much for your fantastic feedback and for taking the time to share your experience! We’re thrilled to hear that your safari was so memorable and that we could make your 50th anniversary trip seamless and stress-free. Eleanor, Jo, and the entire team are delighted to know that the detailed itinerary, quick solutions, and smooth handovers exceeded your expectations. We’ll be sure to pass along your thanks to Wilderness, Karen Gables, Ol Seki, and the pilots in Kenya.

Thank you for placing your trust in Yellow Zebra, and we look forward to welcoming you back whenever you’re ready.

Kind regards,
James - Sales Director | Eleanor, Jo & The Yellow Zebra Team

Rated 5 out of 5 stars

Great personal service from the team

Great personal service from the team. Bryan listened to my requirements and came up with a number of options for me to choose from.

February 18, 2026
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Reply from Yellow Zebra Safaris

Dear David

Thank you so much for your kind review! We’re thrilled to hear you had such a positive booking experience and that Bryan’s expertise and personal approach met your expectations. We’ll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director | Bryan & The Yellow Zebra Team

Rated 5 out of 5 stars

The team had a 360 understanding of our requirements

The team understood my requirements and gave me advice based on knowkedge and once booked the follow up by the operational team behind the initial sales advice showed that all matters had be communicated throughout the process

January 8, 2026
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Reply from Yellow Zebra Safaris

Dear Brian

Thank you so much for your fantastic review! We’re delighted to hear that you had a positive booking experience and that our team’s expertise and support exceeded your expectations. We’ll continue to be here every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director & The Yellow Zebra Team

Rated 5 out of 5 stars

Above and beyond

Guy went above and beyond to address all of our questions. Extremely responsive. Our operation lead, Nancy, has been equally responsive and patience with changes to our itinerary due to flight scheduling and changes. Thank you.

February 23, 2026
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Reply from Yellow Zebra Safaris

Dear Eileen

Thank you for your fantastic review! We’re thrilled that Guy’s and Nancy’s expertise and responsiveness made the planning process seamless and efficient. We’ll be sure to pass along your kind words. We’ll continue to support you every step of the way and can’t wait for your Tanzania adventure!

Kind regards,
James - Sales Director | Guy, Nancy & The Yellow Zebra Team

Rated 5 out of 5 stars

Really listened to what we wanted

Matt made booking our trip very easy. He listened to what we wanted to get from our holiday and suggested some ideal camps and experiences. He was able to talk with knowledge having visited these camps himself and went out of his way to ensure the arrangements fitted with our other holiday plans.

February 17, 2026
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Reply from Yellow Zebra Safaris

Dear Jane

Thank you so much for your kind review! We’re thrilled to hear you had such a positive booking experience and that Matt’s expertise and personal approach met your expectations. We’ll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director | Matt C & The Yellow Zebra Team

Rated 5 out of 5 stars

experienced agent

I searched online to find a good safari company to book a trip to Zambia next year , i made an enquiry and booked a phone all with Edward , we talked about what we wanted and he put together 3 different packages , he was very helpful and we’ve booked to go next year

February 23, 2026
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Reply from Yellow Zebra Safaris

Dear Lynette

Thank you so much for your positive review! We’re delighted that your Zambia and Malawi safari itinerary has met your expectations and that Edward’s personal support made you feel well cared for. We’ll be here for you every step of the way, and can’t wait for you to experience it all.

Kind regards,
James - Sales Director | Edward & The Yellow Zebra Team

Rated 5 out of 5 stars

Yellow Zebra has been fantastic is…

Yellow Zebra has been fantastic is helping us design a trip to South Africa. Our liaison, Aidan Dunlap, was incredibly patient with all of our changes and desires. I can’t wait for the trip this fall!
Ellen Evans

November 5, 2025
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Reply from Yellow Zebra Safaris

Dear Ellen

Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive booking experience and that Aidan’s personal approach met your expectations. We'll continue to support you every step of the way, and we can’t wait for you to experience it all.

Kind regards,
James - Sales Director | Aidan & The Yellow Zebra Team

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