Yewdale Reviews 

255
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels. Well done to you... See more

Company replied

Rated 5 out of 5 stars

Have dealt with Yewdale for over 12years now Fantastic service and so helpful with any issues that arise Delivery is great , there Elite service is first class Brian and Carrie are so helpful It... See more

Company replied

Rated 5 out of 5 stars

We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience. Brian looks after our account and we value his knowledge. Brian e... See more

Company replied

Rated 3 out of 5 stars

Generally we feel Yewdale has changed in several ways, over the past 2 years. Telephone, first response is not to the standard it was some years ago. Account Manager Carrie Area Manager Brian, bo... See more

Company replied

Company details

  1. Blinds Shop
  2. Manufacturer
  3. Medical Equipment Manufacturer

Written by the company

With a reputation around the world for manufacturing high-quality commercial shading and screening products, backed by exceptional customer support and values.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

255 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(255)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to Work With

Very easy to deal with - quick, cheery, helpful responses and plenty of useful resources online. Thank you!

March 5, 2021
Unprompted review
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Reply from Yewdale

Thank you for leaving us a review. It's a great to hear about your experience from speaking to us and using our resources online. We're glad you find our online resources helpful and if you ever have any suggestions for anything else you'd like to see on there, please do let us know.

Rated 5 out of 5 stars

Fast, reliable service.

Our account Manager Lloyd is polite, professional and a pleasure to work with. A credit to the Yewdale team. Recently Lloyd has suggested new products ideal for our client the NHS which we look forward to delivering/installing. Great work! Yewdale have been a reliable resource during these difficult times. We appreciate your service. Keep it up.

January 12, 2021
Unprompted review
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Reply from Yewdale

Thank you for taking the time to leave us such a great review. We'll make sure Lloyd receives the feedback you have shared on his management of your account and we really appreciate your support.

Rated 5 out of 5 stars

Lovely Company to work with.

Very helpful company, and always willing to go the extra mile for their customer. Deliveries are always on time, with excellent and helpful delivery drivers.
Fantastic customer service to :)

January 7, 2021
Unprompted review
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Reply from Yewdale

Hi, Molly. Thanks for taking the time to share your review on your experience with us. It's fantastic to hear such positive feedback on our delivery service and drivers too - we'll make sure they are praised for this!

Rated 5 out of 5 stars

Y11911 - customer service

Anthony helped with a customer issue and resolved it very quickly and efficiently. This is a new and potentially profitable customer for us and this great customer service will help us hold on to their custom.
Thank you.

January 7, 2021
Unprompted review
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Reply from Yewdale

Thank you for leaving us such a positive review, Jane. It's great to hear we resolved your issue quickly and efficiently and I'll make sure to share your positive feedback with Anthony too.

Rated 5 out of 5 stars

Excellent Quality all round

We've used Yewdale a few times in the past and to date have been excellent. Especially with the recent Covid rollers where another supplier couldn't supply a quality product we needed and Yewdale gave a competitive quote, with superb system and outstanding/ personal customer service. Would not hesitate to use them again and hopefully be able to use them more in the future.

December 23, 2020
Unprompted review
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Reply from Yewdale

Thanks for the review. It's great to hear we could step up recently to support your needs and were able to supply with you a quality product to help with Covid-19. We look forward to working with you again in 2021!

Rated 5 out of 5 stars

Rating 5 star as have not come across a…

Rating 5 star as have not come across a more helpful business partner to work with. The support, whether over the phone, onsite support or even out of hours they are always willing to help and go the extra mile to support you. Yewdale are a very reliable company and their products are of great quality. Not only have they supported my business but they have also help my business grow over the last 6 years.

December 23, 2020
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Reply from Yewdale

Thank you for this great review. We pride ourselves in going the extra mile to help and it's great we've been able to do this for you. We'll be working hard to make sure this continues long into the future for you!

Rated 5 out of 5 stars

The overall experience with Yewdale is…excellent

The overall experience with Yewdale is not only one of efficiency but one of inspiration. Their professionalism in everything they do is a lesson in how to conduct business. Their product lines exude strength and depth and still they continue to grow and improve on a weekly basis. On a one to one level, my experience with Brian treweeke is one of “nurture to grow “He has helped A,F.T expand their product offering and has shown interest in the smaller day to day trivial goings on which we experience. He understands our issues immediately and always seems to offer a solution. I look forward to 2021 and feel that AFT are not only stronger but safer as trade partners of Yewdale

December 22, 2020
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Reply from Yewdale

Thank you so much for taking the time to leave us such a detailed review. It's fantastic to hear this feedback both for our service and our products. We'll make sure Brian is recognised for his work with you and it's great to hear he has been working so closely with you to ensure we can meet all of your needs. We hope for an even better year with you in 2021!

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. They do what they say. The products are top quality. Excellent customer service. Thank you for supporting our business through the years!!

December 22, 2020
Unprompted review
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Reply from Yewdale

Thank you for this review. It's great to hear this wonderful review and we hope we can continue to support your business needs for years to come!

Rated 4 out of 5 stars

Quick Lead Times

When we needed tracks in a hurry, Yewdale offered great service and very quick lead times. Thank you!

November 26, 2020
Unprompted review
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Reply from Yewdale

Thank you taking the time to leave us a review, Ebony. It's great to hear we offered quick lead times for you and turned these tracks around quickly for you. We'll continue to work hard on getting it right in every area for you so we can turn your four star review into a five star review in future!

Rated 5 out of 5 stars

Excellent service

Excellent service. Would highly recommend.

November 23, 2020
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Reply from Yewdale

Thank you for taking the time to leave us a review. We really appreciate the positive feedback and recommendation.

Rated 5 out of 5 stars

Outstanding aftersales service

We purchased a former bank in 2018 and specified Yewdale blinds as part of the refurbishment project.
Yewdale blinds offered excellent value for money and we have found that they offer an excellent, joined up, aftersales service.
We are very pleased with our decision.

November 13, 2020
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Reply from Yewdale

Thank you for leaving us review. It's great to hear you find our blinds to be excellent value for money for your project and we'll share your positive feedback on the after-sales service we provided too!

Rated 5 out of 5 stars

The best company that we have the…

One of the select premium companies that we have the privilege of working with. No request or job is too big or too small, and always happy to help. Yewdale have consistently exceeded expectations time after time.

November 13, 2020
Yewdale logo

Reply from Yewdale

Thank you for taking the time to review us. We really appreciate the positive feedback here and we hope we can continue to exceed expectations for you in the future too!

Rated 5 out of 5 stars

Outstanding in everything they do

I have been working with Yewdale for about 4 years now. What I admire the most is the individual approach the business has towards their clients. It may take a while, but once they have built a report with you, all their services become very tailored to you and all of the individual business needs you have. The technical support is incredible and always happy to assist with advice on your specifications. They are very open minded and will work with you closely on any project regardless of the size.
Needless to say, that all of their products are exceptional quality and always delivered on time.
I mainly work with Greg Myatt and if I didn’t know better, I would bet I am his only client. His knowledge of my business and my projects is outstanding. The assistance he provides me with is irreplaceable. Dave, who is handling estimating is incredibly quick in his responds. I don’t remember a time when a quotation was not returned to me in the next few hours after the submission of my enquiry. Katie, in accounts, is the most sweet and polite person I have ever dealt with.
Massive thank you to all the people who are behind the scenes – assembly, technical support, delivery. You are doing an incredible job!!!
Thank you for all your support.

November 10, 2020
Unprompted review
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Reply from Yewdale

Hello Danni. Thank you so much for taking the time to leave us such a detailed review. We pride ourselves on the relationships we build with our customers so it's fantastic to hear we've built so many positive ones across the company with you. I've shared your individual feedback with Greg, Dave and Katie who will be chuffed to see this and I've also shared your review across the company for all to see too. We hope this continues long into the future and we can continue to help support you across the company with everything you need.

Rated 5 out of 5 stars

Great customer service

We always find Yewdale reliable and are happy to work with them. Their quality products are delivered on time and with no errors. They have great customer service and always do their best to accommodate our various requests.

November 3, 2020
Unprompted review
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Reply from Yewdale

Thank you for taking the time to leave us this review, Paula. We really appreciate it and it's great to hear your positive feedback on our products and customer service.

Rated 5 out of 5 stars

Great products & Customer Service

Great products, even better customer service - especially from Brian & Shaun. Rarely any issues, and if there are any, they are always rectified immediately.

October 21, 2020
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Reply from Yewdale

Thank you for the review, Leoni. We love to hear this and on the rare occasion something does go wrong, we always pride ourselves on acting quickly to right a wrong so thanks for acknowledging this.

Rated 5 out of 5 stars

Yew-nique Service from Yewdale

Very impressed with the whole service from Yewdale from start to finish. From research, design, quoting, follow up, communication and then outstanding delivery service from a happy driver. Well done to all the Yewdale team and to the great management, wish you success as you grow and I won't fail to recommend your brand.
Regards
Giles

October 21, 2020
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the wonderful review, Giles. It's great to hear your journey with us was impressive from start to finish, including an experience with one of our happy drivers! We really appreciate your kind words for us and hopefully we'll see you again one day.

P.S. we have A LOT of time for the 'Yew-nique' reference. Truly pun-derful work!

Rated 5 out of 5 stars

This is my favourite supllier

This is my favourite supllier , very personal service on all my unusual orders, large or small
Products always delivered on time , very good quality and at decent costs . Everybody at Yerwdale is polite and knowledgeable, never had any problems , on the contrary

October 21, 2020
Unprompted review
Yewdale logo

Reply from Yewdale

Thank you, Alex. This is all fantastic to read!

Rated 5 out of 5 stars

We use Yewdale for own higher end…

We use Yewdale for own higher end products for clients who want a bit more quality, and we find their lifetime warranty on their products helps us to win jobs as it gives our clients peace of mind. Any issues we have had with them are dealt with promptly and efficiently. All the staff are knowledgeable, polite and happy to help with anything they can. Would recommend.

October 20, 2020
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the review and recommendation. It's great to hear our lifetime warranty is helping you to win jobs and giving your clients peace of mind.

Rated 5 out of 5 stars

Fantastic Supplier.

We've used Yewdale for a number of years now and have always been happy with their prices and service.

Prompt replies to any problems or queries and a quick turnover always help when you're running a business, so if you are looking for an effective, efficient and equally well priced supplier, look no further.

October 20, 2020
Unprompted review
Yewdale logo

Reply from Yewdale

Thank you for your review and your recommendation, Sam. It's great to hear you've been happy with both our pricing and service over the years and we hope this continues for many more years to come.

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