Yewdale Reviews 

255
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels. Well done to you... See more

Company replied

Rated 5 out of 5 stars

Have dealt with Yewdale for over 12years now Fantastic service and so helpful with any issues that arise Delivery is great , there Elite service is first class Brian and Carrie are so helpful It... See more

Company replied

Rated 5 out of 5 stars

We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience. Brian looks after our account and we value his knowledge. Brian e... See more

Company replied

Rated 3 out of 5 stars

Generally we feel Yewdale has changed in several ways, over the past 2 years. Telephone, first response is not to the standard it was some years ago. Account Manager Carrie Area Manager Brian, bo... See more

Company replied

Company details

  1. Blinds Shop
  2. Manufacturer
  3. Medical Equipment Manufacturer

Written by the company

With a reputation around the world for manufacturing high-quality commercial shading and screening products, backed by exceptional customer support and values.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

255 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(255)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always had exceptional service at…

Always had exceptional service at Yewdale. Quotes seem to come back in record time. Aftercare team and general after sales service is really good. Highly recommend

December 6, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thank you for taking the time to leave us a review, Liam. We'll share this positive review with all of the teams involved and we look forward to providing the same level of service for you in 2022.

Rated 5 out of 5 stars

Efficient and easy ordering with…

Efficient and easy ordering with delivery in robust packaging that kept a slim track in perfect condition. Product ideal for siting in a narrow gap so very pleased with outcome.

September 28, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thank you for taking the time to leave us review on your recent order, Mrs Ward. It's great to hear the ordering process was smooth and thanks for the feedback on our packaging too!

Rated 5 out of 5 stars

I had the pleasure of meeting a client…

I had the pleasure of meeting a client for a very prestigious project at your Clerkenwell showroom on the 10/9. On hand was Greg to dazzle them with his knowledge and backed up by the products on hand for the client to see for themselves the quality and how best suited each one was for their requirements.

I will be using the showroom experience to meet with clients again for future projects, this can only help me to secure future projects.

Ian Paddington
Ashley Blind Contracts

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

Top company with a fantastic product

We have been dealing with Yewdale for quite some time. Their whole system works from start to finish and we find them effortless to deal with.
Everything from estimating, sales, accounts and all the people working behind the scenes all play a part for fantastic products.

Their collection of fabrics is huge with a fantastic quality.

We would highly recommend Yewdale to the trade.

July 8, 2021
Unprompted review
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Reply from Yewdale

Thank you very much for this fantastic review, Dave. It's great to hear such positive feedback for multiple departments at Yewdale, as well as our fabrics and products.

Rated 5 out of 5 stars

This was just a mistake and all was…

This was just a mistake and all was rectified in a speedy manner. We always get good customer service from the Yewdale team.

July 8, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for sharing this review and we're sorry to hear of the mistake. If anything ever goes wrong, we always aim to rectify it quickly so we're pleased to hear it rectified in a speedy manner.

Rated 5 out of 5 stars

A great all round company to work with.

We have been using Yewdale for a number of years for both domestic and commercial products and have found them to be very efficient with short lead times. Our rep is very proactive and always available when needed, with a vast knowledge of products and solutions when presented with challenging installations.

May 1, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the great review, we appreciate it.

Rated 4 out of 5 stars

To scale, on time and within our cost envelope

At a time when we had a fast ball need, Yewdale reached out to us and were able to match our requirements and expectations to fulfil our requirement and deliver a quality cost effective product

April 28, 2021
Unprompted review
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Reply from Yewdale

It's great to hear we could help with a quick turnaround for you and deliver a quality product. We hope we can do this plenty more times for you in the future and if there is anything specific you feel we could be doing differently to turn this review into a 5 star review next time, don't hesitate to let us know.

Rated 4 out of 5 stars

Great commercial products follow by…

Great commercial products follow by great service. Pleasure to work with.

April 27, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for taking the time to leave us a review, Ross. If there is anything in particular we can do in future to turn your 4 star review into 5 stars, do let us know!

Rated 5 out of 5 stars

Yewdale efficiency

Greg is a nice guy. He’s on the ball with any questions or queries you require an answer to. Every order I place comes very promptly and is well packaged. Very efficient company and if I can put more work your way I will. Keep up the good service.
Alastair Cullen
Parasol Interiors
Inverness

April 26, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Hi, Alastair. Thanks for taking the time to leave us a detailed reviews. It's great to hear such positive things about Greg and our order quality. We really appreciate your custom and we hope we can work with you on more things in the future too.

Rated 5 out of 5 stars

Fantastic company with a great team

Yewdale manafacture a huge selection of high quality commercial blinds. I mainly deal with Greg and Roy who are very knowledgeable and quick to respond via email/phone calls/messages. Lead times are very quick and the ordering system is simple to use. Keep up the good work Yewdale much appreciated.
Thanks Colin
CR blinds and shutters

April 26, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the great review, Colin. We love to hear positive things about the Yewdale Team and we're pleased to hear the feedback on our ordering system too.

Rated 5 out of 5 stars

Excellent Service

Always receive excellent service, quick responses and all staff are very helpful

April 26, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the great review!

Rated 5 out of 5 stars

Superb business to deal with

Superb business to deal with, highly focused on customer service and always happy to help wherever they can. Always dealt with Brian one of the sales guys and has always been there for us when we needed help or advice

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service & excellent products

Yewdale offer excellent customer service, fast turn around time from quotations to deliveries. Friendly, helpful and knowledgeable team always willing to go the extra mile. Wide range of quality products.

April 15, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Hi, Robyn. Thanks for taking the time to leave us a review. It's great to hear such positive things about our team and products and we'll always strive to go the extra mile for our customers.

Rated 5 out of 5 stars

A great company to deal with

Built a great relationship with Yewdale over the last few years, and always found them to be be helpful, knowledgable and able deliver good quality products at competitive rates.

April 14, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the review, Graham. We hope we can keep delivering for you on our quality and pricing.

Rated 5 out of 5 stars

Excellent company

Excellent service. A wide range of products to suit many projects. We have used yewdale on a regular basics for several years.

The products are of a very high standard and the sales team are always quick to help and respond.

Delivery times are always very efficient and the customer service is excellent.

I would highly recommend yewdale.

April 14, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Hi, Stephen, Thanks for taking the time to leave us a detailed review on our products, customer service and deliveries. It's fantastic to hear such positive feedback and we hope to continue this for you.

Rated 5 out of 5 stars

Quality Service & Product

We have been dealing with Greg and the Yewdale team for a few years now and can highly recommend their services. They offer a first class service from quotation to delivery and provide a product that is second to none.

April 14, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the review, Tony. It's great to hear your positive feedback on your customer journey from quote through to delivery and of course to hear the quality of our products are second to none too!

Rated 5 out of 5 stars

I have been dealing with the team at…

I have been dealing with the team at Yewdale for years. I find the customer service to be excellent and the products to be of the highest quality. I would have absolutely no hesitation in recommending Brian and the team for all things Shading & Screening.

April 14, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for taking the time to leave us a review. It's great to hear such positive feedback for Brian, our products and service. We hope this continues for years to come too.

Rated 5 out of 5 stars

Very speedy and helpful response to…

Very speedy and helpful response to query regarding undelivered items.

Shaun was extremely helpful and resolved the issue without delay.

April 14, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for the review, Andrew. I'm glad we could turn it around quickly for you!

Rated 4 out of 5 stars

We have dealt with Yewdale for many…

We have dealt with Yewdale for many years. Quality, Service and Price are all outstanding features backed up by our point of contact Brian, with extensive product knowledge and who takes everything you throw at him with a smile, never failing to have a solution.

April 1, 2021
Unprompted review
Yewdale logo

Reply from Yewdale

Thanks for taking the time to leave us a review. It's great to hear such positive feedback for Yewdale and we'll make sure the praise for Brian is highlighted here too!

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