YNR Instruments Ltd Reviews 430

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I purchased a Podiatry Tool -- Cantilever Nail Clippers, claimed to be German Forged, priced at £27.19 They are poor quality. Daylight shows through cutting edges when in the closed position. T... See more

Company replied

Rated 4 out of 5 stars

The price was why I brought this product. It was despatched quickly but took longer than estimated to arrive by a few days. It's instructions for use are simple enough to follow & it's relatively comf... See more

Rated 5 out of 5 stars

I had an excellent experience with YNR except that they recommended a very poor quality, cheap otoscope, sadly, with a crude plastic lens. If you buy one from them, then choose one with a glass lens o... See more

Rated 5 out of 5 stars

The Steal Callus Hard Skin Remover is, amazing. Comes with 10 brand new replacement blades for safe painless effective professional results at home. They are so, much better than the plastic callus re... See more

Company details

  1. Medical Equipment Supplier

Written by the company

Medical | Surgical | Dental | Veterinary | Reptiles | Hair & Beauty


Contact info

4.1

Great

TrustScore 4 out of 5

430 reviews

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Rated 4 out of 5 stars

The price was why I brought this…

The price was why I brought this product. It was despatched quickly but took longer than estimated to arrive by a few days. It's instructions for use are simple enough to follow & it's relatively comfortable to wear once moulded although this process is not precise.

September 29, 2025
Rated 1 out of 5 stars

I have not received the instruments…

I have not received the instruments that I ordered up till today
I am still awaiting resolution of this issue
YNR have sent me a photo of where they supposedly delivered my good which is definitely not my clinic and they have refused to refund or replace the equipment. I will have to escalate to trading standards.

August 26, 2025
YNR Instruments Ltd logo

Reply from YNR Instruments Ltd

Hi

Thank you for your message. We understand your concern and sincerely regret the inconvenience caused.

As mentioned previously, we have already submitted a claim with the courier service regarding this matter and are awaiting their resolution. Once they provide us with the outcome, we will update you immediately.

In the meantime, we would like to reassure you that we are committed to resolving this for you.

Thank you for your patience and understanding.

Kind regards,

Rated 4 out of 5 stars

Very good for the price was very reasonable ( down…

The price was very reasonable ( down from £70 to £30).
In all honesty I certainly wouldn’t have paid £70 for it but I would probably have paid £40 or more.
I am a UCP but if I were an ENT Consultant I would have paid a lot more than that to get what you pay for.
Overall it’s great for my level of skills and at that level it makes a very good buy.

July 27, 2025
Rated 1 out of 5 stars

I specifically selected an N95 mask

I specifically selected an N95 mask, but received something else. Feeling like I’ve been scammed.

June 30, 2025
YNR Instruments Ltd logo

Reply from YNR Instruments Ltd

Hi

Thank you for your message, and we're very sorry to hear about this issue.

We understand how frustrating it must be to receive something different from what you expected, especially with something as important as an N95 mask. That’s definitely not the experience we want for our customers.

Please contact us directly through info@ynrinstruments.co.uk with your order details so we can look into this immediately and arrange a replacement or refund. We’re here to make it right and ensure your concerns are fully addressed.

Kind regards,

Rated 1 out of 5 stars

It’s absolutely useless doesn’t even…

It’s absolutely useless doesn’t even cut .. the cheap one I got from eBay is ten times better.

May 29, 2025
YNR Instruments Ltd logo

Reply from YNR Instruments Ltd

Hi

Thank you for sharing your experience. I’m really sorry to hear that the product didn’t meet your expectations. That’s definitely not the experience we want our customers to have.

We always aim to provide quality and value, so your feedback is taken seriously. If you're open to it, we’d appreciate the opportunity to understand more about what went wrong and see how we can make things right—whether it’s a replacement, refund, or further assistance.

Please reach out to us directly through info@ynrinstruments.co.uk, and we’ll do our best to resolve this for you.

Best regards,

Rated 4 out of 5 stars

A long wait was necessary

Everything was very good except for the long wait between placing my order and actually receiving the masks. The order was placed on 4th May, delivery was today, 19th May. I hadn't expected this. It may be an idea to let people know in advance that you ship from abroad. The masks seems to be of good quality.

May 19, 2025
Rated 3 out of 5 stars

Foot file

I found the add a little misleading as there was a picture of 4 different file heads/ attatchments on the file i ordered i then found out it just has the 2 sides and is well built but is quite small.
Needs to specify exactly what you are buying which is a file with 2 sides

May 1, 2025

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