Your Next Step Reviews 182

Alan has been absolutely amazing throughout the processes of buying a flat and helping us secure a mortgage. We were new to buying a property in Scotland and Alan helped us through the whole process, patiently answering all our questions. He has been proactive in sourcing us the best mortgage, at a time when interest rates are very volatile. I cannot recommend him enough, and we will be using him again when our mortgage is up for renewal. Thank you!

The support and guidance which we received from day one was excellent and the process from start to finish was very smooth, Alan MacKenzie keep us updated throughout.
Would recommend Alan to anyone looking to secure a mortgage.

As first time buyers we were caught in a fix with a property but Alan came and cleared everything so easily and quickly. He clarified any doubts we had and advised us through each step in the process. The best part was that anything that we suggested he would look into it and advise accordingly. Only wish we had met him earlier then we wouldnt have lost time and money.
We would just like thank him for helping us out on our first buy.

Alan has been very helpful in assisting my partner and I in purchasing our first home. He has been available to answer any and all questions and has made the whole process feel easy and relaxed while still getting things moving.

I was very pleased with the outcome of my dealings with Alan. He was very efficient and always quick to reply to any queries I had. Thanks again for your service and I’m glad you could get me a new and better deal in a short period of time.

We had spoken with other mortgage advisers and brokers previously without much luck and felt like we weren’t getting anywhere until we came across Alan. He made us feel so relaxed and done in a week what we had been trying to get for going on a year. Alan makes everything a really smooth process and keeps you informed all the way through so the process is stress free, he always answers any questions you have even if you think they’re silly he always assures and puts you at ease. We could not recommend him enough and are so grateful for all his help.

Alan has been brilliant. He has been there to break everything down for me and make this process, easy and stress free! I highly recommend him! He also treats you as a person, not a robot going through a sales pitch

I couldn't recommend Alan MacKenzie at YNSmortgage enough. Although I didn't have the most straightforward situation in trying to find a remortgage, he listened to all the details and within such a quick time he'd found me the deal I'd hoped for, that I didnt think would be possible. I was kept up to date at all stages, information was clear and concise, excellent service all round. Would highly recommend.

Alan was so on the ball right from our very first phone call. He made everything so clear and understandable and gave me plenty of options to chose from. I'm very happy and would recommend to everyone.

Alan from YNS was amazing throughout our mortgage application!! For something that can be quite daunting and stressful, especially when looking to take additional borrowing also, he took the time to explain things fully but simply, kept us up to date throughout and got us a deal that we’re delighted with!! Thank you Alan - we’ll 100% come back to you when we review things again in a few years!!

We recently had the pleasure of dealing with Alan @ Your Next Step for the process of selling and buying our new property. Alan was exceptional throughout the process from start to finish. We appreciate Alan’s attention to detail and willingness to answer all of my questions (as daft as they can be at times!) im absolutely delighted to have received my mortgage offer Today and would definitely recommend to anyone looking for a smooth and stress-free mortgage experience.

Alan has been a huge help throughout our process of getting a mortgage in place for our home to be. For someone that hadn’t gone through the full process before, Alan was amazing at making sure everything was clear and understood, and his detailed follow up emails were super useful!

I still can’t believe how little effort we feel like we have made and that’s a testimony to Alan’s irreplaceable knowledge and expertise who made sure everything was smooth and quick!

If we ever need to remortgage or move again, I won’t think twice about who to contact for help!

Fantastic service from start to finish. Our adviser, Alan was beyond helpful and kept me right the whole way through the brokering process.
10/10 would recommend

I’ve recently used Alan for my mortgage for my house move. Having always gone to my banker for my mortgage I was dubious about the benefit of using a broker. How wrong I was. Alan has made the whole process simple and straight forward. Always available to answer questions and takes his time to explain each step of the process. Alan got me a great deal and I had the approval
In place less than 2 days from my application being submitted. Alan really made the whole process stress free and I wouldn’t trust anyone else to assist in the future.

Alan recently helped me to sort out life insurance for myself and my children. This was something I’d been meaning to do for a long time (I am 37 years old) but never got around to organising for myself. I finally got in touch with Alan after hearing about him through a friend and it was the the easiest and most simple process I could have hoped for! Totally painless, Alan took care of getting me the very best coverage for my money and all I had to do was fill in a short survey. Totally worth the short time it took for the peace of mind of knowing I am covered. He also made me aware of critical life insurance and sorted me out with that - had no idea of the benefit to getting a policy for both life and critical illness. Thank you Alan for being such a big help in crossing this big ‘to-do’ off my list! I highly recommend using Alan to sort you out if you’ve not got around to insuring yourself or your loved ones.

I couldn’t recommend Alan ant Your Next Step enough! He made buying my first house a simple, speedy and stress free (as can be) process. He always made himself available for a call for any questions I had and I couldn’t be happier with the service he provided.

I can ensure Alan will be my go to for any mortgage needs I have in the future!

Allan managed to reduce our interest rates by getting us a new deal saving us thousands put us in right direction with life insurance policies also in general very very happy to have Allan help very professional and friendly to talk too and I’d go as far as saying if Allan can’t get you a deal no one can big 5 stars from us.

Can't thank Alan enough for his advice and speedy service. From start to finish, the process took no time at all. Professional and very understanding. Would 100% recommend Alan and his professional advice and services.
Saved us a good sum of money and has offered advice on a more suitable insurance, which we will be discussing with him also.

Alan has made the whole process so easy and stress free. We were due to remortgage and not sure where to go due to this uncertain times we live In and I also didn't know what I wanted to do be it move, stay or take equity and within hours of our initial chat he had organised a mortgage in principle, and solicitors to give us an idea of what we could borrow and so if we were selling or seeing something we had everything in place.
Alan made it so easy for us and gave us options on everything we needed to make up our mind about what we were doing.
Nothing was ever a hassle for Alan and he was always reachable if I had any questions. I cannot recommend him enough!

Absolutely superb: Alan is professional yet friendly, with the patience of Job! I was buying a property in London with my son, with me "gifting" my contribution; this necessitated extra red tape for my son's lender (my son was obtaining a mortgage arranged by Alan) and with Alan's expert guidance my paperwork was accepted immediately. Alan answered queries promptly and succinctly and updated my son and myself regularly. He is a true gem.