I am missing a pair of socks ( only one pair from my order was in the envelope) and the soft spikey massage ball is as hard and from cheap plastic as a child’s toy. The communication via email is p... See more
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Purchase 2 yoga outfits, promised from a uk source, 1 didn’t arrive, the other did, Both long delivery wait from China, the one that did arrive, absolutely shocking quality. Asked for refund and where... See more
I am so disappointed with yoga supplies. I ordered 2 items on 4 May; 8 weeks later nothing has arrived and the tracking number they gave me simply doesn’t update. They even sent me an email asking m... See more
The bolster took... 2 months to arrive! It came from China (and not, for example, a warehouse in the UK) so no wonder it took so long. When it eventually arrived, it was rubbish. Not appropriate for y... See more
Company details
Information provided by various external sources
Explore our beautiful range of mats, equipment & clothing delivered to your door.
Contact info
London, United Kingdom
- yogasupplies.co.uk
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Hasn’t replied to negative reviews
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Customer service and quality poor
Ordered a leggings set from here, got told by someone on their instagram that they are definitely squatproof but the leggings are SEE-THROUGH! Spoke to them initially on instagram, and the response was to email their customer service. Asked the customer service for a refund and they said to see their returns page for details. It outlines that sale items are NON-REFUNDABLE, but doesnt specify if this still applies if you use a discount code. Asked customer service this in another email and they just replied with the same link to their refunds page.
Customer service poor and legging quality not the best. Wish I could get a refund but doesnt look like that's going to happen.
On the plus side, the sports bra is pretty comfy.
This was literally the WORST online…
This was literally the WORST online shopping experience I have ever had. I ordered and paid a yoga mat on the 14th of April, and till this day haven’t received it. I have emailed them many times and they only reply to every 3rd email. With basically the same reply of a tracker that has been stuck “in transit” since the 21st April (over a month ago!). I have very politely then asked them to just refund the amount since obviously it’s a lost item, and after ignoring me for a week they finally said “items in transit cannot be refunded”. It is obviously NOT my fault it has been lost in transit!. The only success i have had was with my credit card issuer AMEX who very kindly and professionally opened a dispute on my behalf. A reputable business could have really saved face and avoided all this hassle if they have simply processed a refund or sent a replacement to keep the trust between clients. Seriously never shopping after an Instagram ad again!
I ordered the yoga set in pink
I ordered the yoga set in pink. Shopping was timely and kept up to date with shipment. The quality of the bra I love as its slightly padded and good support. Leggings are a good fit and thick and both wash well. Will be ordering more soon!
Customer support was prompt and efficient. Thank you guys.
Amazing quality!
I’m absolutely delighted with my purchase! I ordered a purple comfort set (top and leggings) and I’m so impressed with the quality. It fits perfectly, is a lovely colour, and is super comfy. Just what I wanted and at such great value!
Excellent customer services ....
Beautiful quality yoga mats for an unbeatable price. I adore my mat, really soft under my knees and very grippy. I love the helpful position markers too.
Above all the customer services is excellent. I had a couple of queries that were very quickly responded to. Its a lovely team. I will definitely buy from them again.
I love that the company is selling eco…
I love that the company is selling eco friendly yoga supplies!! The leggings and too set I ordered is great - good thickness and support. The only downside for this product was the limited sizing (they seem to only go up to a large). I also ordered a yoga mat and it is really nice. Delivery was relatively quick, considering the times, and customer service was very nice and polite.
Great quality
Great quality! I’ve ordered from Yoga Supplies twice during the lockdown and both products are really high quality and fit wonderfully. I feel really confident working out in these cute sets.
Amazing quality
Amazing quality and fit. really thick which is great because it stretches but isn't see through
Despite COVID, the company were regularly in touch to let me know about delivery delays and apologies throughout for any delay despite it being outwith their control.
Highly recommend!
Great Customer Service, Good Quality
I ordered two items. Can only review the first - the 'Bright Set' top and leggings - as the second was lost in transit. But the customer service are so helpful and they kept me informed the whole time/ gave me a refund and lovely apology - it's a pandemic, worse things happen.
The actual yoga set looks exactly like the pictures and is good quality. The top is lightly padded which is unusual and gives you a little extra support.
Lovely team and will order again when I need.
Yoga leggings and bra set- love it!
Received my yoga leggings and bra set today! True to size, material and for great! Love it! Gonna order more! 100% recommend!
Fab service
Fab service! I had a query about my order and I’ve honestly never had customer service as good as I got here! 100% will be buying from here again!
Ordered the floral white set at a…
Ordered the floral white set at a discounted price of £25. It’s exactly as shown on the website, beautiful print, great fit. Pleased with my purchase!
Fabulous yoga set
Fabulous yoga set! Order took a while to arrive due to lock down but certainly worth the wait. Everyone has been asking where I got them from. Super comfy, flattering, quality material and amazing price! Absolutely perfect thank you
Worth the wait, perfect lockdown outfit!
I ordered a two piece "comfort" set from their 50% Sale, and it's one of the best yoga outfits I have - super comfortable, flattering fit, lovely rich fabric colour that I've been complemented on and the material is great quality. I put it straight on as soon as the parcel arrived and wore it all day!
Had a little delay in receiving the package (ordered on the 3/5/20 and it arrived 16/5/20), obviously due to lockdown so was not their fault. As I hadn't received a shipping email, I had sent their customer service an email to enquire about an update, and the lady who replied was super helpful and personable. She said she was going to look into why I hadn't received the email, but by then I'd got the parcel so it didn't matter anyway.
Now more than ever it's important to support smaller businesses!
Lovely two piece set!
I bought the two piece smoke set - leggings and top - I love it! Fits really well it’s very flattering and comfortable and the design is great. Looks exactly as it did in the photos on the website. It did take a couple of weeks to deliver but I think that’s understandable at the moment!
Trustworthy customer service
Ordered top and leggings which unfortunately did not fit me, however once contacted, the customer service was really quick to respond and very helpful!
Worth the wait!!!
While flicking through Instagram I came across this little business and the products look great and at a very reasonable price so I thought I would give them a try as I was after some new yoga equipment. So I went ahead and ordered a new block and a body lines yoga mat.
The block arrived after 2 weeks but the mat took a while longer (5 weeks). I was kept informed and was able to track my items. Also bearing in mind I ordered it at the start of the COVID-19 epidemic.
Both products are great quality, the mat is a fab design and I love the body lines, super for helping align in your poses.
So despite the wait I would definitely recommend this company for yoga supplies!
Might have to order another block!! 👍🏻
Excellent value for money
I ordered the comfort set in grey, and although delivery was a little bit slow (3 weeks), I can happily say it was worth the wait.
Material is very comfortable and flattering and most importantly squat proof!
Highly recommended
Beautiful mat
I’m so happy with my Body Lines Pro mat!! Such good quality for a good price.
Excellent customer services too, I recommend x
Excellent customer service
Excellent customer service . Looking forward to wearing my new colourful yoga pants
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