Liam has installed our practice in London today and the whole thing went ahead very easily and didn't disrupt us at all. He took his time to go through the new phones and apps on our computers to ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Yo Telecom's purpose is to help businesses increase their success. We achieve our purpose by bringing businesses into the 21st century with their communications.
Units 1&2 Melbourne street, SO14 5FB, Southampton, United Kingdom
Replied to 28% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really professional job. System works perfectly and everything I needed to know was explained clearly and in detail.
We had Jonathon M come to our care home. Very happy with the WiFi and new phones. Very neat and tidy job. Great service.
We just had John Richards from yo telecom installing our new system. Exceptional engineer put all the staff and residents minds at rest whilst installing our system . His knowledge of the system was incredible, very tidy you wouldn’t even know he had been here . Thank you John .
Johnathan has been in our practice for 2 days installing our new phones, he has explained everything clearly and worked around us
We have had great experiences with YoTelecom.
The company I work for has been using YoTelecom for the last 4 years to consolidate all of its Broadband and Telecoms resources together. YoTelecom have been a great help and have supported us through the journey while also leading on new projects and developments within the business. I don't think we could have gotten as far as we have without them.
The Support teams are brilliant especially Darren who has gone above and beyond, they really know their stuff. They always seem to be available and ready to help out with any request. So far the best Telecoms company I have dealt with.
Joe from Yo Telecom, installed our new phone system and Wifi. He was polite, courteous, knowledgeable and tidy. He also was helpful explaining the new system and answering my endless questions !
The sales team are great initially however, when faced with an issue we were ignored not only by them but also the management team and accounts, but still very happy to take the money. I am leaving 5 stars because of the engineering team namely Darren who went above and beyond (even on his days off) to take ownership of the issue and get it sorted. Darren is a credit to the company and a shame others do not take the same lead. If it wasn’t for him we would not have continued.
Martyn Bristow from Yo Telecom installed business phone solution at our Jd Spicer Zeb Solicitor London branch. He was very helpful throughout the process of installation, testing and switching. I really appreciate his efforts and highly recommend Yo Telecom services.
Excellent customer service.
The service was outstanding.
Geoff went above and beyond to help. I was extremely impressed by his commitment to go that extra mile
Would highly recommend
we were visited by Jonathan who has been to our home a couple of times now. He is very polite an friendly also helpful respectful gentleman and explains everything properly. always happy guy
Martins has carried out some repairs and upgrade to our service. He is great.very knowledgeable and manage to fish the real problem out after many attempts by other engineer. Great service. No complaints
Got help from Darren a few days ago and he really helped me with all my technical problems, he was super knowledgeable on everything and super kind!
Great customer service from the team Darren was excellent.
Great service from the team at Yo Telecom. We really like our new phone system. Our care home is really going to benefit from the new system. Amazing training by the engineer.
The engineer that visited us Martyn was fantastic! So helpful and patient. He went above and beyond for us and we are so grateful! Martyn was great with our residents too. Thank you Martyn.
Joe installed new phone and WiFi system's in pur care home was very polite and lovely done a great job
Joe from yotel has visited amberley care home to install new phone and WiFi system, which will now give us better coverage throughout the home,would highly recommend jo for his services, very helpful and pleasant gentleman
Joe from yotel attended Amberley Care Home. Have installed a new phone and WiFi system, full coverage everywhere. Would highly recommend. Very pleasant person and easy to get along with .
Great service from the team at Yo Telecom. Jamie the engineer is always on hand to help us remotely when we need support.
We’ve been with Yotelecom for over seven years, and while the renewal period brought plenty of competitive options, there was one clear reason we stayed: Jamie Bicker.
Jamie’s outstanding technical expertise has made every migration and upgrade seamless. Whether it was moving from legacy broadband in our remote location to Starlink, or upgrading from NEC systems to Yealink VoIP, Jamie handled it all with clarity and confidence—making complex transitions feel simple.
He took the time to understand our unique requirements, including the need for WiFi coverage across multiple rooms and separate buildings, with failover support on legacy wired broadband. His solutions are always robust, thoughtful, and executed with minimal disruption.
Nothing is ever too complicated for Jamie with his calm knowledgeable approach. As long as he remains one of Yotelecom’s key technical experts, we have no reason to look elsewhere.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.