Your Caravan Shop Reviews 

188
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First time we've left our caravan on site over the winter so we were looking for window locks for our caravan which is of the older age so we were unsure of which ones to buy so we contacted Your c... See more

Rated 5 out of 5 stars

Your Caravan Shop just delivered. After reading some security reviews on a few different sites I started searching for the high security steering wheel lock, knowing the RRP I found many sites much mo... See more

Rated 1 out of 5 stars

Order a plastic housing from these. Paid £6.50 for 24 hour delivery. Organised for a caravan technician to come 3 days after id ordered it to fit it. Saturday arrived and no parcel. Guy left.... See more

Rated 5 out of 5 stars

I recently bought a sliding door lock from Your Caravan Shop and paid £3.50 for delivery via Yodel (3-5 Working Days). No sign of it after 10 days so I contacted YCS by email, after a shove from Maci... See more

Company details

  1. RV Supply Store

Written by the company

Find the parts you need, and accessories you'll love for your caravan or motorhome at Your Caravan Shop


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(188)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truly amazing service

Truly amazing service. I ordered the Milenco Security Door Lock and received a phone call afterwards to say that their system had overcharged, so they would process a refund. They also said that they were changing the courier because of the ongoing issues with Yodel and they couldn't guarantee a service from them.

All-in-all, a fantastic service and many thanks.

February 13, 2024
Rated 5 out of 5 stars

Straight Forward Purchase

Following a quick telephone discussion with the caravan shop, so as to check that they were a legitimate company and to confirm the right product choice, I followed up with a purchase online. Product was delivered three or four days later. All good.

January 5, 2024
Rated 5 out of 5 stars

Was able to phone and speak to someone!

I couldn't find the part on their website so I phoned and spoke to someone who had impeccable knowledge about caravans. He directed me to where the part was listed on their website. It was so lovely to actually be able to phone and speak to someone :)
I will definitely be using them again.

December 4, 2023
Unprompted review
Rated 4 out of 5 stars

Products supplied good and well priced

Products supplied good and well priced
Nicely packaged
However you logistics company outsourced to Yodel and took a week to deliver, other things purchased by other companies in same field delivery within two days, I know no one compares to Amazons next day delivery system, but a week in this day and age. Seems a long time

November 17, 2023
Rated 5 out of 5 stars

Great service

Great service - called to check item was in stock and as I needed item quickly they arranged next day delivery for same cost - excellent service!

November 15, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look