Your Caravan Shop Reviews 

188
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

First time we've left our caravan on site over the winter so we were looking for window locks for our caravan which is of the older age so we were unsure of which ones to buy so we contacted Your c... See more

Rated 5 out of 5 stars

Your Caravan Shop just delivered. After reading some security reviews on a few different sites I started searching for the high security steering wheel lock, knowing the RRP I found many sites much mo... See more

Rated 1 out of 5 stars

Order a plastic housing from these. Paid £6.50 for 24 hour delivery. Organised for a caravan technician to come 3 days after id ordered it to fit it. Saturday arrived and no parcel. Guy left.... See more

Rated 5 out of 5 stars

I recently bought a sliding door lock from Your Caravan Shop and paid £3.50 for delivery via Yodel (3-5 Working Days). No sign of it after 10 days so I contacted YCS by email, after a shove from Maci... See more

Company details

  1. RV Supply Store

Written by the company

Find the parts you need, and accessories you'll love for your caravan or motorhome at Your Caravan Shop


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(188)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

After placing my order, the store contacted me to double check the address - this differs slightly to the out of date version on a popular address verification system. Great customer care!
The order arrived when promised.

August 23, 2023
Rated 5 out of 5 stars

East, quick, trustworthy...

Three times I've reached out for help, and all three times I've not been disappointed. Very helpful and knowledgeable. Directed me to the items I needed each time. They answered my emails very quickly the same day. Easy, quick, trustworthy. Thank you.

August 6, 2023
Rated 2 out of 5 stars

2 taps ordered and paid for on 2.6.23

2 taps ordered and paid for on 2.6.23, only 1 in stock but advised the second would be in stock around 12.6.23. Accepted first tap, an exact replacement, with all fittings for the original tap. A straight forward swap, no problem. The second tap arrived on 25.6.23, a completely different tap, no fittings attached! I contacted the company who said it would still fit as it was the new type being used in all vans and the pipes in the caravan should be long enough to reach without the attachments.
Absolutely wrong! After touring local caravan spares, we ended up buying both hot and cold pipes, connectors, clips etc, to do a best match job. The additional cost was £23.
The only other option the company offered was to collect the second tap and refund. As we are going away shortly, this was not really an option for us.
Had the company informed us straight away that the second tap would be different and require additional fittings, we may have been able to source one to match the original from elsewhere.

June 5, 2023

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