Your Great Adventures Reviews 179

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the efficient booking process, which takes the hassle out of planning and ensures a stress-free holiday from start to finish. Many highlight the seamless travel arrangements, including transfers and detailed documentation, contributing to an amazing holiday experience. Customers frequently mention the team's ability to understand their needs and provide excellent recommendations, often exceeding expectations with well-researched options and meticulous attention to detail. The company's commitment to a personalized holiday experience, including handling unexpected issues and providing support during the trip, is highly valued by consumers.

What people talk about most

Holidays

Reviewers mention positive feedback about holidays, with many expressing delight and satisfaction with their... See more

Staff

Consumers find staff to be exceptionally helpful and organized, often going above and beyond to ensure smooth... See more

Service

People report positive experiences with service, often highlighting the exceptional and personal nature of... See more

Booking process

Clients share positive opinions on the booking process, with many finding it easy and stress-free from start... See more

Location

Customers had positive experiences with location, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just returned from a trip to South Africa and what an amazing time we had. The package put together by Lewis and Jill was everything we could have wished for. The experiences were so varied from... See more

Rated 5 out of 5 stars

Me and my wife were recommended Lewis by a friend to help book our honeymoon, and he did not disappoint. We just told him the kind of honeymoon we wanted and he did all the hard work giving us differe... See more

Rated 5 out of 5 stars

Thank you so much Lewis & Jill for arranging our fantastic Asian cruise, you made the holiday simple & worry free ! All transfers were spot on ,we were all very impressed. This is the second cruise... See more

Rated 5 out of 5 stars

Our second trip we’ve booked with Your Great Adventures and both trips have been amazing! We’ve just returned from USA on a music tour of New Orleans, Memphis & Nashville and what a trip it was. Lewis... See more


Company details

  1. Travel Agency

Written by the company

Your Great Adventures is a Personal Travel Planner providing all types of holidays to personal, business and small group travelers. Specialising in creating magical Disney packages. As a member of the Hays Independence Group, we are able to provide travel all over the world with high quality service, working with and for our clients, at a great price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Never disappoints!

This is the third time I have booked a holiday through Your Great Adventures and we already have another one in the diary for next year where Lewis and his team will be helping us plan and experience a great holiday!
I cannot praise them enough for the time, care and effort spent researching and delivering fantastic break for me, my family and friends. Our trips have ranged from girlie trips to Ibiza to all-inclusive family holidays to Turkey (next year Lewis has designed an amazing 2 week road trip in America for us!)
Also it's important to know that the cost of using Your Great Adventures is minimal and totally worth the support you get both before and during your trip.

July 27, 2023
Unprompted review
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Reply from Your Great Adventures

What a lovely review Sarah, thank you so much for this. Its a pleasure to continue working with you to bring your holidays to fruition. Best wishes, the YGA team!

Rated 5 out of 5 stars

I would definitely recommend Lewis he…

I would definitely recommend Lewis he was very patient with all my questions 😊 and very knowledgeable about where we were going x we had an amazing time visiting menorca for the first time and hope u go back again and will definitely rebook through Lewis 😊 x

July 6, 2023
Unprompted review
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Reply from Your Great Adventures

Thank you Sarah! We look forward to helping you plan a return trip...maybe a little longer next time!!

Rated 5 out of 5 stars

Paris Adventure

Thank you Lewis and Jill.
We were recommended by a friend to use Great Adventures, as I'm not very confident when booking holidays. Our Paris holiday for myself and my Mum was so well organised. A lovely hotel in every way within walking distance to all we wanted to do and see. Lewis and Jill booked all our excursions and gave us good advice and information, we couldn't go wrong.
My future holidays will definitely be easy from now on, leaving it all in your hands.

June 9, 2023
Unprompted review
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Reply from Your Great Adventures

Thank you for your kind words Katrina! so very glad you and your Mum had a magical time. We look forward to booking your next great adventure!

Rated 5 out of 5 stars

Maldives Honeymoon

Lewis and Jill were a pleasure to deal with. We are so glad we booked our Maldives honeymoon through Your Great Adventures. We got a great deal, everything was handled for us and it went so smoothly. They even sent us a bottle of fizz to congratulate us on our wedding which was such a lovely personal touch! Will definitely be using again and would 100% recommend to anyone.

May 30, 2023
Unprompted review
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Reply from Your Great Adventures

So glad we could assist you with such a special holiday Jessica! Thank you for taking the time to leave a lovely review for us, we really do appreciate it.
We look forward to helping you plan your next great adventure!

Rated 5 out of 5 stars

Fantastic travel company…highly recommended!

This was the first using this company and my experience was fantastic from start to finish.
I normally arrange my own travel and accommodation, but was getting completely overwhelmed with options for our trip to Florida which was somewhere we had not visited before.
Lewis took time to listen very carefully to our requirements and, as he knew the area so well, met them all.
They provided a lovely personalised travel pack about a week before our departure with all the key information we needed.
Had a wonderful experience both with our holiday and this travel company.
Will definitely be using again for our next trip!

May 21, 2023
Unprompted review
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Reply from Your Great Adventures

So very glad you had a magical time Mark! Thank you for taking the time to leave a lovely review for us, we really appreciate it.
We look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

This is the third time we have used…

This is the third time we have used #yourgreatadventures and once again Lewis and Jill didn't disappoint.

Perfect Planning & Great Communications

We would 100% recommend

May 27, 2023
Unprompted review
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Reply from Your Great Adventures

Thank you so much Andy for taking the time to leave a review for us. We look forward to working with you again in the future!

Rated 5 out of 5 stars

From perfect planning to a fullfulled fantastic experience

From the very first contact, the planning, the suggestions, the reliable good and quick fredback. And all the practical arrangements where done perfectly. And we just landed and entered this different, exiting and beautiful country withs it's kind generous people.
Island the scenery, nature, the tours that was planned for us the see and experience the wonders of nature , the Geysers, the waterfalls the nationalpark were the two earthplates neat, the whales we got a glimpse of, the blue lagoon etc. Everything was exact on time, as described, and fulfilled. A wonderful total experience that lasted 4 nights and days.

May 4, 2023
Unprompted review
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Reply from Your Great Adventures

Sounds like you had an amazing time Rut! We really do appreciate you taking the time to write a review for us and such a lovely one too, Thank you.
We look forward to helping you plan another Great Adventure in the future.

Rated 5 out of 5 stars

The perfect short holiday to Iceland

I returned yesterday from a perfect 4-night visit to Iceland, and can't wait to thank Lewis and his team for their superb planning and help. Lewis researched and found an Airline that enabled my sister to fly from Sweden, and for myself from the UK, to meet up at Reykjavik Airport within 30 minutes of each other; likewise for our return. Lewis recommended this particular hotel for us, both for it's location, facilities and food. We were more than delighted with the choice. - Bearing in mind that we wanted to see as much as possible of Iceland and it's amazing natural wonders, but only had limited time there, Lewis put together a perfect Itinerary, with hotel pick-ups and returns for each excursion, making it stress-free and so enjoyable. We were simply blown away by all we saw and experienced; e.g. the Golden Circle Tour taking in the majority of the extra-ordinary Landscape, Waterfalls and Geysers. The Whale watching excursion was really good, the boat very stable and we were not at all bothered by the rough sea. We were thrilled to have sighted whales a few times, although we didn't manage to take photos of them. A hump-backed whale swam alongside our boat, feeding, for quite a while. We took this excursion in the morning, had a few hours back at the hotel, and at tea-time we were picked up for our visit to the famous Blue Lagoon. An incredible, fun experience in the creamy, smooth, blueish bath-temperature water, causing the air to be steamy. One had to laugh at the sight of 'everyone' wearing white silicon face-masks; they did make the skin feel very soft afterwards.- Our final day we deliberately left free to do our 'own thing'. - Our return flights were early, which meant an early wake-up call. The taxi arrived bang-on-time and gave us a smooth ride to the airport. I would happily fly with this airline again.

We are now safely back home, with wonderful memories, and happily share them with anyone who asks how our holiday was. And I can't thank Lewis, Jill, and the Team enough for the expert, planning, booking as well as sending printed copies of flights, transfers, and excursions. To our great relief Lewis even checked us in to our flights, sending us the link, so we could print out our own boarding passes.

I will definitely again ask Lewis to help me plan and book any future holidays. And without reservation recommend the services of "Your Great Adventures" to other people.

May 9, 2023
Unprompted review
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Reply from Your Great Adventures

This was wonderful to read Etel! We are so pleased that you and your sister had such a great trip. We look forward to helping you plan your next adventure.
Thank you for taking the time to leave such a lovely review for us, its much appreciated.

Rated 5 out of 5 stars

Brilliant holiday!!

I want to thank Lewis at YGA, organising our holiday to Barbados from start to finish in reckord time. He helped us overcome all hurdles with passports etc and in the end we were sent of with all documents and had a great holiday experience starting from leaving our home until we got back.

April 13, 2023
Unprompted review
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Reply from Your Great Adventures

Thank you so much for your very kind review Patrik. We are so glad you enjoyed your holiday and look forward to booking your future adventures. Best wishes, Lewis

Rated 5 out of 5 stars

Cruise and visit to family

We had a great holiday. It was not a simple one to organise as it included a cruise with Princess Cruises and a visit to relations in the USA. But all the various stages of the holiday connected together smoothly. Thanks Lewis for anticipating any problems and leaving us with all the enjoyment of the holiday and none of the worries.

March 17, 2023
Unprompted review
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Reply from Your Great Adventures

Thank you for your lovely review and for booking with YGA. We look forward to helping you with your future adventures. Best wishes, Lewis

Rated 5 out of 5 stars

Disneyland Paris

We had a wonderful trip to Disneyland Paris and everything was well planned by Lewis and his team. The team answered our many questions prior to the trip and were very helpful.

March 3, 2023
Unprompted review
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Reply from Your Great Adventures

Thank you Naomi for taking the time to leave a review for us, we really do appreciate it.
So glad you had a wonderful time making magical memories!

Rated 5 out of 5 stars

Lovely trip organised by Lewis…

Had a lovely trip organised by Lewis and Jill. Wanted a special trip for our combined 99th birthdays. Good communication, good flight organisation and good hotel choices in NYC where we hadn’t been before so had no preferences. Would definitely recommend.

February 17, 2023
Unprompted review
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Reply from Your Great Adventures

Many thanks for your very kind words and review Sarah. We loved helping you with this wonderful itinerary. We look forward to helping you with your future adventures. Best wishes, Lewis

Rated 5 out of 5 stars

Thank you Lewis and team

Thank you Lewis and team! They took care of everything so we could just enjoy the holiday experience to the full. I would highly recommend this personal service.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Disneyland Paris 30th Birthday Trip

I think we can safely say Disneyland Paris was amazing and a massive success! 30th birthday celebrations for my sister who was beyond excited the entire time. We got to see the end of Halloween and all the Christmas changes coming in! Brilliant time. Eurostar and train changes were straight forward as well as sourcing an alternative train time for three out of the five to be able to return earlier due to other commitments. Helpful and informative.

November 8, 2022
Unprompted review
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Reply from Your Great Adventures

So glad you all had a magical time Stephanie! Thank you for your review, its much appreciated!

Rated 5 out of 5 stars

Amazing trip to the Maldives

Back in 2020, I got in touch with Lewis at YGA as I wanted a really special holiday for my Wife's milestone birthday in 2021. I gave the brief that it should be a beach holiday at a quiet resort and a rough budget. Very quickly Lewis responded with a number of options to different locations. After discussion with my Wife, we narrowed the choice to two destinations and eventually booked Maafushivaru in the Maldives. Unfortunately this was postponed to 2022 (due to covid) but Lewis was really helpful rescheduling everything for us. We finally got away in October 2022 and what a holiday it was! Absolutely amazing! It was as if Lewis had taken my requirements for a perfect holiday and made this resort. There was not a single thing I would have changed. The only problem is that we loved it so much - we want to go again! This may have to wait for now though as we've already booked the other location from the initial contact for 2023.

Lewis has been quick to reply to my (many) queries and a pleasure to deal with for the booking process. I definately recommended YGA to friends and family.

October 7, 2022
Unprompted review
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Reply from Your Great Adventures

Thank you Gez, we really do appreciate you taking the time to write such a lovely review for us. So glad you finally got away and it was a holiday to remember.
Thanks again!

Rated 5 out of 5 stars

Amazing service!

We asked Lewis to find us a holiday to celebrate our Silver Wedding and he really delivered!

From the initial enquiry through to the 'Welcome Home' postcard waiting for us on our return, the service was exceptional. He found us the perfect hotel in the perfect location at a reasonable price.

Really impressive service and will definitely be using Your Great Adventures again.

September 22, 2022
Unprompted review
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Reply from Your Great Adventures

Thank you Matthew, much appreciated!

Rated 5 out of 5 stars

Dream holiday

Lewis helped us organize our dream holiday and it was truly amazing. Lewis was always friendly and positive and willing to help us sort things out and find the right alternatives….and he helped us find the perfect solution. We went to Jamaica for a week and everything went super smoothly…from flights, transfers to the most amazing resort. All wonderful! Thank you for your fantastic services!

June 14, 2022
Unprompted review
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Reply from Your Great Adventures

Thank you for your kind words Heidi, glad we could help you with your holiday to Jamaica!

Rated 5 out of 5 stars

Amazing Customer Service

I would like to thank Lewis Miller from Your Great Adventures for the amazing customer service and support with booking our holiday to Cyprus, in May this year.

This holiday was booked last minute for myself and my husband, two teenagers and my elderly Mother, so with three generations to cater for, it was not the easiest task! Lewis listened to our questions and ideas and delivered the most amazing holiday, which ticked every box we had requested and more!

As with most of us, having not travelled for three years, I was very apprehensive about going abroad, but Lewis went through everything is so much detail, offering reassurance and information from start to finish, which we were incredibly grateful for.

This made the whole experience much easier and always having Lewis at the end of the phone, made the entire process run much more smoothly, which calmed my nerves considerably.

Unfortunately, we travelled at a time when BA were closing flights, which only added to the unpredictability! Lewis supported us with from day one when we booked the holiday to the moment we returned to the UK. Lewis checked us in, checked flight announcements and even emailed us all the paperwork, saving us time and stress, which made everything much easier.

Lewis even managed to book the seats we requested upon our return, so the children had a window seat each!

It was a lovely touch also to be sent a card and chocolates when booking our holiday and a postcard upon our return, which is a strong example of the high level of customer service and attentiveness we received.

Time now is more precious than ever, so if you are looking for that magical escape away, I cannot recommend more highly you contact Lewis today to get that holiday in the diary.

I would not hesitate to go back to Lewis again for our next adventure!

Thank you Lewis for allowing us to create some lifelong memories, which will cherish forever!

Clare, John, H, Y and Granny!

May 12, 2022
Unprompted review
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Reply from Your Great Adventures

What a lovely review Clare, thank you, we really appreciate the time you've taken to write this, Thank you.
Looking forward to sending you off again this year for your summer holiday!

Rated 5 out of 5 stars

This was a great holiday to the USA

This was a great holiday to the USA - 4 cities and lots of flights. We had great support from yourgreatadventues over flight changes and airline issues - thanks guys.

March 22, 2022
Unprompted review
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Reply from Your Great Adventures

Thank you Richard!

Rated 5 out of 5 stars

Would definitely recommend

Lewis booked us a trip to Krakow and it was brilliant! He booked us a great hotel and well organised day trips!
Great price as well!
Would definitely recommend!

March 9, 2022
Unprompted review
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Reply from Your Great Adventures

So glad to hear you had a brilliant time Rachel.
We really appreciate you taking the time to leave a review for us, thank you!

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