Your Great Adventures Reviews 179

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the efficient booking process, which takes the hassle out of planning and ensures a stress-free holiday from start to finish. Many highlight the seamless travel arrangements, including transfers and detailed documentation, contributing to an amazing holiday experience. Customers frequently mention the team's ability to understand their needs and provide excellent recommendations, often exceeding expectations with well-researched options and meticulous attention to detail. The company's commitment to a personalized holiday experience, including handling unexpected issues and providing support during the trip, is highly valued by consumers.

What people talk about most

Holidays

Reviewers mention positive feedback about holidays, with many expressing delight and satisfaction with their... See more

Staff

Consumers find staff to be exceptionally helpful and organized, often going above and beyond to ensure smooth... See more

Service

People report positive experiences with service, often highlighting the exceptional and personal nature of... See more

Booking process

Clients share positive opinions on the booking process, with many finding it easy and stress-free from start... See more

Location

Customers had positive experiences with location, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just returned from a trip to South Africa and what an amazing time we had. The package put together by Lewis and Jill was everything we could have wished for. The experiences were so varied from... See more

Rated 5 out of 5 stars

Me and my wife were recommended Lewis by a friend to help book our honeymoon, and he did not disappoint. We just told him the kind of honeymoon we wanted and he did all the hard work giving us differe... See more

Rated 5 out of 5 stars

Thank you so much Lewis & Jill for arranging our fantastic Asian cruise, you made the holiday simple & worry free ! All transfers were spot on ,we were all very impressed. This is the second cruise... See more

Rated 5 out of 5 stars

Our second trip we’ve booked with Your Great Adventures and both trips have been amazing! We’ve just returned from USA on a music tour of New Orleans, Memphis & Nashville and what a trip it was. Lewis... See more


Company details

  1. Travel Agency

Written by the company

Your Great Adventures is a Personal Travel Planner providing all types of holidays to personal, business and small group travelers. Specialising in creating magical Disney packages. As a member of the Hays Independence Group, we are able to provide travel all over the world with high quality service, working with and for our clients, at a great price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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Rated 5 out of 5 stars

Excellent service and support

Lewis was recommended to me by a friend and I am so glad we found him!!! We wanted to book a holiday for a big birthday celebration, Lewis listened to our requirements and found amazing deals and offers to suit us. Due to covid things moved around a bit (countries being on and off red lists) but he has been amazingly supportive and guided us through the whole process. We also added a few curve balls with additional last minute requirements, but nothing was too much bother for him.
A genuine and honest guy to work with. I would 100% recommend him. We too only returned back from our trip last week and already trying to arrange another.

November 12, 2021
Unprompted review
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Reply from Your Great Adventures

Thank you for your kind words Danielle, its much appreciated that you took the time to leave a review for us.

Rated 5 out of 5 stars

Personal service and very helpful.

We booked a special holiday through Lewis. He was very thorough and very patient with my many queries. Sadly we had to postpone due to covid, but Lewis helped with the reschedule. I'm sure we'll have the best trip, when we eventually get to go.

November 5, 2021
Unprompted review
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Reply from Your Great Adventures

Thank you Gez!

Rated 5 out of 5 stars

Lewis was very helpful and efficient…

Lewis was very helpful and efficient researching and booking our recent holiday to Lanzarote. He printed out all the paperwork for us and talked me through all the Covid regulations. It was great knowing he was contactable if we had any issues (which we didn’t). Will definitely use Lewis again.

November 3, 2021
Unprompted review
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Reply from Your Great Adventures

Thank you Linda for leaving a review for us at Your Great Adventures. We really appreciate it.

Rated 5 out of 5 stars

Holiday Break Support

We recently asked Lewis to find us a potential holiday destination and accommodation and the support we were given from Lewis was exceptional. We gave him a blank canvas (with some very strict guidelines) and he somehow delivered on all fronts (including cost!). We had a lovely break and Lewis was extremely helpful throughout to ensure we had ideas, tips and advice for the perfect break away. Highly recommended!

August 31, 2021
Unprompted review
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Reply from Your Great Adventures

Thank you Gerard for your recommendation and review.
We really do appreciate you taking the time to write such kind words, thank you!

Rated 5 out of 5 stars

Our Florida Adventure

We used Lewis to book a hotel for our next Florida Adventure. He made sure he could find us the best price possible and communicated every step of the way. He was cheaper than main high street vendors (I.e TUI and Virgin). We will definitely be using Lewis again

June 4, 2021
Unprompted review
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Reply from Your Great Adventures

Thank you Andy!

Rated 5 out of 5 stars

Stellar customer service

I had to arrange emergency travel because of family bereavement. Phoned Lewis at Your Great Adventures, and his help and expertise were stellar! Their service gave me one less thing to worry about.

On a separate occasion, phoned them again to find out about transportation for a forthcoming charitable cycle ride-again excellent help, really friendly and again sorting things out for one less thing for me to worry about!

Your Great Adventures will be my go-to! Highly recommended.

May 27, 2021
Unprompted review
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Reply from Your Great Adventures

Thank you so much James! I really appreciate the review and look forward to helping you again in the future.
Lewis

Rated 5 out of 5 stars

Fantastic Service

I got in touch with Lewis to book a staycation for the Summer holidays, we are quite a big family so not the easiest task, but Lewis listened to our requirements and provided various options, quickly and within budget. Fantastic service and I will be booking all my future holidays with Lewis.

May 25, 2021
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Donna for your very kind review. I truly hope you have a fantastic time in a beautiful part of the world!

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