Your Heart Scan Ltd Reviews 

604
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and professional staff who consistently make them feel comfortable and carefully explain every single step of the procedure. The booking process is also described as remarkably smooth, simple, and efficient, allowing people to secure fast appointments when needed most. Reviewers truly appreciate the prompt service, noting that they receive their detailed test results within just a few days. Many consumers highlight that these quick, thorough scans provide immense peace of mind and deliver valuable health insights for their daily lives and future well-being.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, welcoming, and reassuring throughout every step of the... See more

Service

Clients share satisfaction on service, frequently praising the fast appointment scheduling and rapid... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional, friendly staff and fast... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are friendly,... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting a straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is an absolute life saver , I rang and booked my appointment, attended and got my results in 4 days, without this scan I wouldn’t av know that my high blood pressure was effectively ups... See more

Rated 5 out of 5 stars

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a E... See more

Rated 5 out of 5 stars

Firstly my name is Theresa Chiles but I'm using my daughters trust pilot account. Totally professional experience. Welcomed and attended to by Riaan Nieuwoudt whom put me at ease and carried out the... See more

Rated 5 out of 5 stars

Cannot praise Your Heart Scan enough! Everyone was so helpful and friendly from booking the appointment to attending on the day of my Son's Ecogradigram. Riann was so professional,calm and friendly. R... See more


Company details

  1. Cardiologist
  2. Health Consultant

Written by the company

Your Heart Scan Ltd is a private heart scanning service operating from a beautiful location, with state-of-the-art facilities in Staffordshire. With highly experienced staff, an impressive portfolio of services and state-of-the-art equipment we support Private, GP, Consultant or Private Healthcare referrals as well as supporting Aviation, Automotive and Private Companies. You can book online, with no GP referral required. We are open 6-days a week for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

604 reviews

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4.9

All reviews

(604)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you very much

Thank you very much for your professional care and kindness during my heart health check. I really appreciate the time and attention you gave me in carrying out the Echo, ECG and Carotid scan. Your professionalism and reassuring approach made the whole process comfortable and stress-free. I am very grateful for your help.

September 5, 2026
Rated 5 out of 5 stars

Totally professional experience

Firstly my name is Theresa Chiles but I'm using my daughters trust pilot account.
Totally professional experience. Welcomed and attended to by Riaan Nieuwoudt whom put me at ease and carried out the procedures with dignity. Riaan listened to my concerns and put me at ease. I was extremely worried I may have plaque around my heart as I have high cholesterol however I left feeling all the months of worry had lifted as I have none! The golf course where they are based is easy to find and has a very nice bar/restaurant to boot! I consider it was money well spent to have my mind put at ease. Booking was easy and seamless, email communication was very prompt. Very highly recommended.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

General check

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a ECG & Echo bundle, well worth the price for a bit of re-assurance to know where you are at and whether you need anything looking at BEFORE you might have a problem. Well worth the money and the staff couldn't have been nicer. They spent time to explain everything that they were doing and were happy to explain anything that i wanted to ask about. Great Service, I'll be going back again in a few years for another check-up.

September 2, 2026
Rated 5 out of 5 stars

Exceptional service

Professional, caring service. This was my second visit and received the same caring, compassionate service as the first.

Definitely recommend.

September 1, 2026
Rated 5 out of 5 stars

Fantastic Service

A great, reassuring and thorough experience to have my heart checked.

I felt supported and cared for at every stage.

Highly recommended

September 2, 2026
Rated 5 out of 5 stars

I had a great experience here

I had a great experience here! Mr Riaan Nieuwoudt is a lovely guy. Everything was throughly explained to me and I would recommend this place 100%. So pleased that I went here as I'm now fully aware my issues are not cardiac related. I shall see you in 5 years! 😊

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience from…

I had a really positive experience from start to finish. From my initial phone call with reception and arranging the appointment, through to seeing Claire for my Echo and ECG and Riaan for my carotid ultrasound, everything was handled professionally and efficiently.

Claire was very professional, and I received my results quickly. Riaan was equally excellent. He took the time to explain everything clearly at the end of the session, which I really appreciated, and was very helpful throughout.

Both reports were provided quickly, which made the whole process feel very efficient. I was also advised by Riaan to return in three years for another check-up, which I will do.

Overall, I am very happy with the service and would definitely recommend them. Everyone I dealt with was professional, helpful and friendly, making the whole experience straightforward and reassuring.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service at every touch point

I attended the new Leicester clinic last week and honestly couldn’t fault the experience.

From start to finish, the customer service was flawless. From the lovely lady on the phone who helped me choose which scans to book, to the friendly welcome at reception on the day, and then the fabulous Riaan who conducted my scans, every single touch point was excellent.

Riaan was brilliant. He was so friendly, explained everything really clearly and immediately put me at ease. As well as being an incredibly knowledgeable cardiac physiologist, he’s a real people person, which made the whole appointment feel relaxed and comfortable.

He talked me through some of the initial findings on the day and answered all my questions, then I received a really comprehensive follow-up report by email just a few days later.

If you’re looking to get a clear picture of your heart health, I wouldn’t hesitate to recommend Your Heart Scan. A genuinely fantastic service and such a positive experience from beginning to end.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, reassuring and empathetic.
Obtained an appointment with Riaan at Burton within
two days for Echocardiogram and 24 hour E.C.G. Monitor.
Results back within a couple of days.
Was on N.H.S. List for these procedures with a waiting time of four months and five months respectively.
Riaan answered all questions with an understanding and thoughtfulness.
Reception staff were very friendly, polite and considerate.
Would definitely recommend.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Truly Exceptional Care ⭐⭐⭐⭐⭐


Highly Recommended 🌟🌟🌟🌟🌟

I had an echocardiogram today with my wife at Your Heart Scan, and I honestly cannot praise the service highly enough.

From start to finish, the experience was excellent. Everyone was punctual, professional, polite and extremely knowledgeable. We felt comfortable and well cared for throughout the whole experience.

A very special thank you to cardiologist Mr Riaan Nieuwoudt. He was absolutely wonderful — highly professional, knowledgeable, kind and reassuring. He made us feel that we were in the best possible hands.

I would also like to say a huge thank you to Nyree Petitjean for her kindness, professionalism and excellent care. She was absolutely wonderful and helped make the whole experience so positive.

The service was truly outstanding and at the highest level. I would highly, highly recommend Your Heart Scan to anyone looking for a professional, caring and trustworthy service.

Thank you so much to the whole team, and especially to Mr Riaan Nieuwoudt and Nyree Petitjean, for such a wonderful experience! ⭐⭐⭐⭐⭐

Darius & Magdalena

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

My daughter researched and thankfully…

My daughter researched and thankfully found this wonderful company. We attended yesterday (17th August) in order for me to undergo an Echocardiogram. We were welcomed and then taken into the treatment room by Riaan. Before and throughout the procedure Riaan advised me of what was taking place and that I would hear some weird sounds. He was very professional and although he could not discuss the results fully he put my mind at rest that my heart was healthy and I would be able to go through an operation requiring general anaesthetic (cubital tunnel).

I cannot give enough praise to Riaan and his colleagues for the professional service they provide. I thank God that my daughter booked them for the Echocardiogram.

I would certainly recommend to anyone who needs investigations - put your mind at rest and book an appointment.

Angela Lister

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very friendly staff.I was well looked after and she even explained things about my heart as the scan was taking place, highly recommended

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Life Saver

I chose to book the scan purely as an MOT as a couple of my friends had recently suffered with heart problems and being of a similar age I thought it wise to get checked out too. On arrival I was greeted by Claire. I explained to her why I was there, explained that I was probably wasting her time, said I’d had the odd palpitation, but was also in the gym 5 times a week and said I thought I was in ‘rude health’. Claire reassured me of the scan I was going to have and told me to relax and let her take a look. I lay there for 45 minutes as she carefully scanned my chest. At the end of the scan I turned to Claire and asked ‘is everything ok’? Her reply was you have a slight problem Matt, but nothing to worry about and as this can all be fixed. She explained to me what needed to be done and explained the pathway I should be on. Fast forward 4 months. I’m now 4 weeks post open heart surgery at Glenfield Hospital where they have replaced my aortic valve, aorta and repaired my aortic arch. This silent killer would have never have been detected without the care, expertise and professionalism of Claire and her team. Claire you literally saved my life and I will never be able to repay you! I would implore everyone irrespective if male/female, age, non smoker/smoker, gym bunny or not to get tested asap. Having been in ICU for 3 days and then on a ward for a further 5 days, I know, I’ve witnessed it with my own eyes, patients ranging in age from their early 20’s to octogenarians!! Claire you are my guardian angel. I will always be eternally grateful. Matt Morgan x

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Would really recommend your heart scan

Would really recommend your heart scan. From the minute I made an enquiry regarding a heart scan through to receiving the results I felt well informed and reassured. All staff were friendly and informative and made me feel at ease. Got an appointment within a couple of days to fit around my work, received results at the appointment and the full report/ results the next day. Will definitely book again when required and would recommend to anyone who requires this service.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

From reception to the scan itself

From reception to the scan itself, everyone was very friendly and professional. The scan was straightforward and Claire certainly knows what she's talking about and this gave me confidence that having the scan was worthwhile for piece of mind. I'll have it done every couple of years from now on. Thankyou.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Are you worried about your heart…?

If you’re worried about your heart health, I’d 100% recommend Your Heart Scan Ltd (YHS). It is confusing that there’s many heart scan/diagnostic companies out there but none will be as good as YHS. If you’re not sure about YHS, let me share my experience…from arrival (the young lady welcoming me was lovely…very warm and friendly), through to my scan and discussing findings (Claire was super professional and quickly made me feel at ease) was top class. There was no waiting, I was given simple explanations and was provided good, attentive care. My report will arrive in a few days. This was a high quality, rapid service and it gave me informed insight into my heart health which empowers me about how I manage my health and my life.

June 29, 2026
Unprompted review

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