Your Heart Scan Ltd Reviews 

604
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and professional staff who consistently make them feel comfortable and carefully explain every single step of the procedure. The booking process is also described as remarkably smooth, simple, and efficient, allowing people to secure fast appointments when needed most. Reviewers truly appreciate the prompt service, noting that they receive their detailed test results within just a few days. Many consumers highlight that these quick, thorough scans provide immense peace of mind and deliver valuable health insights for their daily lives and future well-being.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, welcoming, and reassuring throughout every step of the... See more

Service

Clients share satisfaction on service, frequently praising the fast appointment scheduling and rapid... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional, friendly staff and fast... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are friendly,... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting a straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is an absolute life saver , I rang and booked my appointment, attended and got my results in 4 days, without this scan I wouldn’t av know that my high blood pressure was effectively ups... See more

Rated 5 out of 5 stars

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a E... See more

Rated 5 out of 5 stars

Firstly my name is Theresa Chiles but I'm using my daughters trust pilot account. Totally professional experience. Welcomed and attended to by Riaan Nieuwoudt whom put me at ease and carried out the... See more

Rated 5 out of 5 stars

Cannot praise Your Heart Scan enough! Everyone was so helpful and friendly from booking the appointment to attending on the day of my Son's Ecogradigram. Riann was so professional,calm and friendly. R... See more


Company details

  1. Cardiologist
  2. Health Consultant

Written by the company

Your Heart Scan Ltd is a private heart scanning service operating from a beautiful location, with state-of-the-art facilities in Staffordshire. With highly experienced staff, an impressive portfolio of services and state-of-the-art equipment we support Private, GP, Consultant or Private Healthcare referrals as well as supporting Aviation, Automotive and Private Companies. You can book online, with no GP referral required. We are open 6-days a week for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

604 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(604)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service.

Fabulous service.
From first contact through to and beyond receiving results the team were awesome.
I have no hesitation in recommending Claire and the team.
Personally for me as a 60 year old the results assured me such that I can reengage with fitness.
Thank you

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I've been to a couple of cardiologists…

I've been to a couple of cardiologists in the past before starting to use Claire. There has been a welcome significant difference! Claire is extremely knowledgeable and actually talks to you through the process. This is a huge benefit and far less scary than being presented with a mute physician that just performs the echo with no feed back, often errors, and being left totally in the dark until you receive a report. In short... you can either pay double elsewhere to get the same service, or about the same elsewhere to get something that's nowhere near as professional or helpful.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I phoned up to get an appointment for an echocardiogram and I was lucky to get one the same day. The whole experience was second to none, very professional first class and would highly recommend heartscan .
Daleen made me feel at easy and explained the whole procedure throughout and I received my report within 2 days.
Thank you for making it a pleasant experience.
Regards
Stephen Darwell

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Your Heart Scan

I booked in for an Echocardiogram , the clinic is set in a lovely Golf Club, in lovely relaxed surroundings, i was shown into a consulting room where i was met by Riaan who performing my test, he made us feel welcome and relaxed, he talked through the procedure, and explained all the noises and what he was doing, then when i could see the screen he showed me all around my heart on the screen, this is well worth the time and money ,no waiting, no fuss, clear speak with no medical jargon, i was given my results straight away which i was grateful for, putting my mind at rest, thank you Your Heart Scan, and especially Riaan and the staff, i will be back for another check up in the future

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Essential service

Professional, but friendly and such an essential service. I was treated respectfully and put at ease immediately. Received results quickly and given the reassurance needed. Can definitely recommend.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Clare was excellent

Clare was excellent. I went just to check my heart was in a good condition for the exercises I am doing . She gave me peace of mind to carry on and enjoy all my classes . Would highly recommend.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

amazing

From start to finish my experience was excellent, i had a Echocardiogram which was an amazing experience, the lady was very friendly & explained everything as she was doing the procedure, i would definitely recommend to anyone who is thinking off booking a medical procedure,

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Recently had an echocardiogram with Claire who provided an excellent service from start to finish. Highly recommend for piece of mind, as waiting on the NHS can take such a long time. My results were sent to me by email the next day. Claire was lovely to talk to, very knowledgeable and explains her findings at the end of the appointment. Made to feel very welcome by the friendly receptionist on arrival and it's in a lovely setting, being at Branston Golf Club. Thank you Claire and her team

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Warm, welcoming and assuring

Myrie received & welcomed both my husband & I beautifully and Mr Soheel Islaq was patient, kind, very clear and careful. We very much appreciated them both and the whole atmosphere.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

After a 3 day stay in hospital the cardiologist requested an Echocardiogram and a 3 day monitor, Their waiting list was 10 weeks!!
Found Your Heart Scan online, what a find, Booked an appointment for 3 days later, had the Echocardiogram, was fitted with the monitor which I posted back 3 days later and the results were e-mailed to me 48 hours after, all in all 6 days, what a service.
Would like to mention the reception staff for kind and friendly welcome and for making me feel at ease. As for Riaan who did the Echocardiogram he was exceptional, he explained everything as we went along in terms that even this layman could fully understand. Thank you all, you certainly have my full recommendation

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I decided to book a private…

I decided to book a private echocardiogram scan after having a few health problems and suffering with palpitations as i have a thickening of the septal valve on my heart ,my scan was with Riaan Nieuwoudt he made me feel at ease and explained everything to me and reassured me of everything would highly recommend going to him

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Two weeks after receiving my results…

Two weeks after receiving my results from the 24 hour ECG, my GP has still no received any results.

January 25, 2026
Your Heart Scan Ltd logo

Reply from Your Heart Scan Ltd

Thank you for your review. We’re very sorry to hear about the frustration this has caused you.

We can confirm that your results were securely sent to your GP practice on 02/02/2026 at 15:31, and delivery was successfully confirmed. We always carefully check GP contact details before sending clinical information to ensure accuracy.

Unfortunately, once results have been delivered to a GP practice, we are not responsible for how quickly they are processed, uploaded, or added to individual patient records within the surgery system.

As soon as you informed us that your GP had not located the report, we were very happy to assist and promptly re-sent the results to support you. We always aim to help resolve situations like this as quickly as possible.

If there is anything further we can do to assist, please do contact us directly, we are always here to help.

Kind regards,

The Your Heart Scan Team

Rated 5 out of 5 stars

Very relaxed

Yesterday I arrived an hour early to allow for any traffic problems and was taken to the lovely restaurant and offered a tea of coffee. On time I was called into Claire's relaxed room where she carried out the scan and after gave me a clear understanding of her findings. This afternoon I have received the written result with all the details. I have also opted for the 7 day ECG which she fitted before I left and I will post it back after and await the results. I was very happy with the experience and glad I had read other reviews on Trustpilot.
19.02.26 Results from ECG received and also sent to my GP surgery in expected time scale, good service, thanks

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely professional.

Following Flu & Pneumonia I was still extremely breathless 8 weeks later, we tried to get the NHS to do an Echocardiagram whilst I was in Hospital, even though it is well known that Pneumonia can leave you with heart issues they ignored our requests.
This is where Heartscan and Claire stepped in, easy to make an appoinment at short notice, thoroughly professional in what they do followed by a full explanation and reassurance that everything was ok, highly recommend.

February 3, 2026
Unprompted review

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