Your Heart Scan Ltd Reviews 

604
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and professional staff who consistently make them feel comfortable and carefully explain every single step of the procedure. The booking process is also described as remarkably smooth, simple, and efficient, allowing people to secure fast appointments when needed most. Reviewers truly appreciate the prompt service, noting that they receive their detailed test results within just a few days. Many consumers highlight that these quick, thorough scans provide immense peace of mind and deliver valuable health insights for their daily lives and future well-being.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, welcoming, and reassuring throughout every step of the... See more

Service

Clients share satisfaction on service, frequently praising the fast appointment scheduling and rapid... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional, friendly staff and fast... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are friendly,... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting a straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is an absolute life saver , I rang and booked my appointment, attended and got my results in 4 days, without this scan I wouldn’t av know that my high blood pressure was effectively ups... See more

Rated 5 out of 5 stars

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a E... See more

Rated 5 out of 5 stars

Firstly my name is Theresa Chiles but I'm using my daughters trust pilot account. Totally professional experience. Welcomed and attended to by Riaan Nieuwoudt whom put me at ease and carried out the... See more

Rated 5 out of 5 stars

Cannot praise Your Heart Scan enough! Everyone was so helpful and friendly from booking the appointment to attending on the day of my Son's Ecogradigram. Riann was so professional,calm and friendly. R... See more


Company details

  1. Cardiologist
  2. Health Consultant

Written by the company

Your Heart Scan Ltd is a private heart scanning service operating from a beautiful location, with state-of-the-art facilities in Staffordshire. With highly experienced staff, an impressive portfolio of services and state-of-the-art equipment we support Private, GP, Consultant or Private Healthcare referrals as well as supporting Aviation, Automotive and Private Companies. You can book online, with no GP referral required. We are open 6-days a week for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

604 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(604)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, so helpful. The lady explained to me in so much detail, my results and gave me thorough advice on what changes I needed to make going forward. She explained the heart, how it works and how mine is working in such simple terms. She is so patient, understanding and professional. Me and my wife left the appointment so impressed and so much more knowledgeable. From booking the appointment in the telephone, to receiving a full very detailed report to give to my doctor within a couple of days appointment was Friday 4pm, I received my report on Sunday morning- fantastic service from start to finish. If you are thinking of booking an appointment- then do, you will not be disappointed. Thank you so much!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. This is the second time I’ve used the company for an ambulatory BP monitor. The equipment arrived within a few days and I was kept informed of progress. The machine is easy to use and return and very affordable.

January 24, 2026
Rated 5 out of 5 stars

So glad I chose this company

At the age of 68 and feeling quite healthy, I had been thinking that it would be a good idea to have an Echo/ECG as a benchmark for my future heart health. I also wanted to find out more about an issue that had been noted on a routine ECG several years ago. Visiting my local golf club in Branston for a meal, I was surprised to see that Your Heart Scan was offering this service (and more) right on my doorstep!
I booked an appointment with Claire (there was plenty of availability for different days and times). When I arrived, I was greeted warmly and seen on time. I am prone to a little anxiety but this soon passed as Claire was very kind and respectful and the consultation room was warm and cosy. Claire gave me an idea of what to expect from my results, which I received sooner than expected. I feel reassured by the report but even if it had raised serious concerns, I would prefer to know sooner rather than later. I will continue to stay as well as I can and repeat the tests in about three years. Thank you to Claire and the team at Your Heart Scan.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Nice quick turnaround

Ordered the ambulatory monitor and it arrived 48 hours later. Fitting it was easy. Sent it back on the Friday afternoon and received results today, Tuesday afternoon.

The only irritation in the whole process was the amount of text and emails I received asking me to review. About three each day and obviously all prior to getting results and being in a position to review, one even before the monitor arrived.

January 19, 2026
Rated 5 out of 5 stars

Excellent, prompt service for an affordable price

Reasonably priced Echocardiogram to save me the anxiety of a six week wait on the NHS and a crucial delay waiting for surgery. So easy to book, immediate appointment to suit my needs and an excellent experience. Riaan was kind, respectful and talked me through the whole procedure. Immediate reassurance and a written report within one working day - amazing thank you so much!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, I would write a 10 star recommendation and review had this been an option. Claire made me feel heard and at ease throughout the whole process. I would recommend anyone to use Your Heart Scan if you are looking for peace of mind or medical advice regarding your heart.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

carotid artery appointment

I had a carotid artery appointment with Darleen she was very professional and polite and kept me informed in what she was doing i would highly recommend your heart scan.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

At Home heart monitor kit

At Home heart monitor kit:

The whole process was very smooth, instructions were easy to follow, and customer service were responsive & friendly when I had a query. Great experience overall.

January 10, 2026
Rated 5 out of 5 stars

Quick & easy way to get peace of mind

I’ve been struggling to get Relevant Life Cover & Executive Income Protection in place, because my late Mum had cardiomyopathy & I couldn’t prove that it was acquired, not hereditary.
After much toing & froing, the insurers finally confirmed that if I had an echocardiogram & ECG & they were normal, they would offer cover.
With the NHS route being so slow, & other private scan companies proving incredibly expensive (£650 for one provider!), I was incredibly lucky to have Your Heart Scan recommended to me by a friend.
I booked the appointment on Friday afternoon, for the following Monday & couldn’t have been more impressed with the whole process.
I had some questions, so called & spoke to Nyree who was really helpful & reassuring.
Claire carried out my scans & was professional, friendly & very efficient. She talked me through every stage of the process & explained what she was seeing & hearing & what it meant (I have a normal, healthy heart, as expected, but now I can prove it!).
I genuinely can’t recommend Your Heart Scan enough! Thank you 🙏🏻

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a carotid scan and…

I recently had a carotid scan and cannot speak highly enough of the entire experience. From the moment I arrived, everything felt calm, welcoming, and very well organised. The location at the golf club is absolutely stunning and immediately sets a relaxing tone.

The room itself was spotlessly clean, beautifully presented, and extremely comfortable, which made the experience feel more like a wellness appointment than a medical one. The staff were genuinely friendly and approachable, making me feel at ease straight away.

Daleem was exceptional throughout the appointment. She was extremely conscientious, taking great care to ensure I was comfortable at all times, regularly checking that I was okay, and clearly explaining each part of the process. Her calm and professional manner made the whole scan feel completely stress-free.

Overall, the experience was so relaxing that I could easily have fallen asleep. I would highly recommend this service to anyone — it exceeded my expectations in every way.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind!

From the first contact, Heart Scan have been professional and very much customer focused. The young lady in reception was welcoming and warm, a great smile and a free coffee, what a start!
The heart nurse was very professional and knowledgeable, ensuring all my questions were answered and providing a narrative throughout, I left feeling very positive about my heart health.
Fully recommend this company to anybody who just wants to know what’s going on inside, worth every penny 👍

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Service

Visited today as part of a personal health MOT and for reassurance. I was welcomed by Claire, who carried out my ECG and Echo. The tests were painless and I was reassured all the way through, with everything clearly explained. Claire made me feel at ease, albeit I hoped there were no issues, it was reassuring to have Claire there, as she was very kind. I got to see the images of my heart from different angles. It was fascinating seeing my own heart beating. Luckily it was all fine and no issues identified. I will re-visit again to have updated scans completed, and I wouldn’t hesitate in recommending the service to friends and family. We travelled from Leicestershire and worth the drive. Thank you Claire for being so kind.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Have been suffering from health anxiety…

Have been suffering from health anxiety and sadly not getting the answer I wanted via nhs. Felt I needed more answers.
So glad I booked and went . Easy to book (Sunday) and get a quick appointment Monday.
Was made to feel very welcome and Claire the consultant made me feel at ease . 100% recommended 👌

January 5, 2026
Unprompted review

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