Scammers. Very nice website in flawless English that makes it looks like it is from a reputable European or North American company. In reality it is cheap Chinese tat that arrives party broken and b... See more
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Scammers. Ignore lovely instagram adverts of happy children. These guys are con artists. I ordered, six weeks later I received a very poor quality faulty product. I complained and two months later rec... See more
Bought the mini microscope which didn't work. The battery compartment was near impossible to open and it wouldn't focus as advertised. A cheap and nasty toy in every way. When I tried contacting YOU... See more
Total scam, ordered via instagram. I did contact them regarding my order, I received 2 replies and then nothing. Have now opened a dispute via my bank and have reported them due to it clearly being a... See more
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I don’t normally write reviews but…
I don’t normally write reviews but these microscopes are rubbish. I just put my two in the bag to take to the charity shop. Totally naff. What a waste of money. What you see on the website is totally fabricated and is not what you see when you use these little microscopes.
I have order almost 2 months ago.
I have order almost 2 months ago.
I have written to social media and in contact section 3 times to tell me when you will send me what I bought since my purchase is still in the "ordered confirmed" status, however no one answers anything and my children are still waiting for their scientific gift that from what I see does not seem to be real.
Be Careful Before Placing Order As Order Never Received
I have been patiently waiting for my delivery, keep getting emails enticing me to purchase more microscopes, but not before I get my original order.
Have sent 2 emails with proof of purchase, I have edited my original post as I have today received my order.
it's affordable
it's affordable, but the quality feels top-notch. Couldn't be happier with this find
ABSOLUTE SCAM - DO NOT ORDER FROM THIS COMPANY THEY ARE NOT LEGITIMATE!
ABSOLUTE SCAM!
If there was a 0 star rating, this company would get it!
FYI this is a completely scammy company, with a professional looking website, charging extortionate prices for generic, mass manufactured, inferior quality items you can purchase on other generic junk websites, for a fraction of the price! It’s the type of rubbish you can buy from ‘those’ sorts of websites (begins with a S ending in N and another starting with a T and ending in U!).
I am furious with myself that I got suckered in & fell for the professional looking website! That image of ‘Anna & Tom’, I reverse image searched & they’re actually called Vicki & Rich from a bed linen company based in America….legit, genuine people, from a legit, genuine company! I’ve reported the use of their image to their company, so hopefully something can be done!
I’ve requested a refund from this company, but I’m not hopeful I’ll get one. If I hear nothing back from them I guess I’ll have to speak to my card issuer. I’ve also requested to return the items, they can have their junk back because I certainly don’t want it!
I guess it serves me right for not doing my due diligence!
Terrible Quality - no follow on for return service
I ordered some small microscopes for my grandchildren however the product does not work and is of very poor quality. DO NOT buy from this company. I tried to return the products and they do not respond with the instructions on how to return them. Yet another poor experience through a Facebook ad. Sigh...never again.
Don't buy it
I received a poor-quality item with no proper packaging, only plastic wrap. The product is completely different from what was shown on the website. Highly disappointed!
The shipped me a knock-off product
The shipped me a knock-off product. When I emailed customer service, they offered me a refund, as if this was totally normal and acceptable behavior. Avoid at all costs!
Total SCAM Company
Total SCAM company. I ordered my item Sept 15, 2024. The item apparently still has not been sent, I haven't received anything, no response to emails sent to their info and support email addresses as well as messaging them through the "contact us" section of their website. I have reported them to the Federal Trade Commission Fraud Line. DO NOT BUY FROM THIS COMPANY.
Don't buy - con!
Still waiting for refund for the wind turbine that never arrived - have contacted company 4 times and no reply.
DO NOT BUY FROM THEM!
Shame you can’t give a 0 star review!
Shame you can’t give a 0 star review!
Absolutely appalling! Placed an order and within an hour (after then doing my research) sent an email to cancel my order…. Sent 4 emails in total asking to cancel and refund only to receive a dispatched email 24hrs later!
Do Not Use! Do Not Buy!
Don’t buy from this company. …
The microscope that I bought was shipped from China, so delivery took about 15 days. When it arrived I put new batteries in it, but it didn’t work. I have sent several emails to them asking how I can return the item, but I haven’t had a response. There was no return information when I received the order.
Rubbish
Rubbish. No reply to emails asking for returns label. Don't buy.
ABSOLUTE JUNK and undeliverable…
ABSOLUTE JUNK and undeliverable messages come back when you e mail them.
It's a scam
total scam. they send tons of spam and never reply to actual real emails.
DO NOT BUY!!!!!
Same as everyone else on here. Product arrived but does not work at all. Sent emails not replying, cants get a refund. Avoid at all cost!!!!! Wish I had of read reviews on here first🤦🏼♀️
Investigating refund. Poor quality
Investigating refund. No response so far to customer service email. Very poor quality - trashy item at almost 3 x the cost of others available online. No difference in materials used in manufacture. Do not buy. .
Absolute rubbish
Absolute rubbish, microscope does not work at all, total waste of money - DO NOT USE THIS COMPANY - AVOID AT ALL COSTS - have not even bothered to reply to my emails - no point in returning as they are a dishonourable company
We cannot get a refund
We cannot get them to focus. Says 30 refund policy but they will not respond to my 7 emails requesting a return reauthorization. We bought three for my grandchildren for Christmas and we’re so disappointed. Don’t give these guys your money.
DO NOT BUY FROM THIS COMPANY
I ordered from this company and the product was not received, they will not reply to my emails. DO NOT BUY FROM THIS COMPANY!
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