Your Plumber Reviews 206

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Superb polite service from this company. Having water pouring out of my radiator they arrived within the hour, their engineers were charming and helpful and at the end of the day I was absolutely thri... See more

Rated 5 out of 5 stars

FANTASTIC service from start to end. Called for an emergency plumber two arrived within half hour problem fixed within an hour. We are a local hairdressing Salon and water is our number one ultity so... See more

Rated 5 out of 5 stars

Noticed a new puddle in my car port. Water was fast flowing on its roof caused by upstairs cold water tank overflowing. I'm deaf so contacted Dan by email and got a fairly quick response that it would... See more

Company replied

Rated 5 out of 5 stars

This firm has now replaced our boiler and corrected shoddy work done by others. Great team from office to front line technicians. Helpful, polite, courteous, smart. Best heating and plumbing enginee... See more

Company details

  1. Plumber
  2. Air Conditioning Contractor
  3. Bathroom Remodeler
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

YourPlumber – Trusted Plumbing & Heating Experts | Your Home Heroes At YourPlumber, we provide professional, reliable plumbing, heating, boiler repair, boiler installation, bathroom installation, and air conditioning services for homeowners, landlords, and property managers. Based in the local area and trusted by hundreds of customers, we’re proud to be known for our fast response times, clear pricing, and high-quality workmanship. Whether you need an emergency plumber, a boiler repair, a new boiler installation, or a complete bathroom renovation, our experienced team is here to help — quickly, safely, and professionally. 🔧 Why Customers Choose YourPlumber We’ve designed our service around what customers actually want (and often don’t get elsewhere): ✔️ Clear, upfront pricing – no hidden costs or surprises ✔️ Diagnostic-first approach – we identify the problem properly before recommending a solution ✔️ High first-time fix rate – most issues resolved without repeat visits ✔️ Fast response for urgent repairs ✔️ Friendly, qualified engineers you can trust in your home ✔️ Clean, tidy workmanship and respect for your property ✔️ Ongoing support through our HomeCare membership plans 🏠 More Than Just a One-Off Job We don’t believe in “fix it and forget it.” Our goal is to become your long-term home service partner, giving you peace of mind that your plumbing and heating systems are always looked after. That’s why many of our customers choose our YourPlumber HomeCare Plans — providing ongoing maintenance, priority support, and cost control for future repairs. 📍 Local, Reliable & Recommended We work with: Homeowners Landlords Letting agents Property managers Delivering dependable plumbing and heating services you can rely on all year round. Our reputation is built on: ⭐ Consistent 5-star customer experiences 🔁 Repeat customers and long-term relationships 🤝 Honest advice and transparent service 💬 Our Promise to You When you choose YourPlumber, you can expect: Clear advice. Quality work. No surprises. Just a professional service from a team that genuinely cares about doing the job right. YourPlumber – Your Home Heroes


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Quick

Quick, friendly, tidy and good price. Second time i have used Your Plumber and great both times! Very happy :)

March 6, 2018
Unprompted review
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Reply from Your Plumber

Thanks for the review and for your continued custom!

Rated 5 out of 5 stars

Need a Plumber? Ring "Your Plumber".

Upon making an enquiry regarding a plumber I was told a member of the team would telephone me. And they did. Within 20 minutes. Couldn't believe it. A day later plumber called and fixed problem. Pleasant, well mannered chap and offered good advice. As this is a recurring problem I asked for a quote for replacement cistern. Same afternoon received a quote. Agreed to go ahead and as it isn't an emergency, work will commence on 12th March. As a pensioner, even given a 10% reduction on labour charges. A very satisfied customer. Thank you Your Plumber. Hope the next phase is as easy.

March 2, 2018
Unprompted review
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Reply from Your Plumber

Thanks for the review. We'll be sure to pass on your compliments to the engineer.

Rated 5 out of 5 stars

Quick speedy saervice

After my initial call I was quickly called back to advise me of when the engineer was due. The engineer phoned to say he was on his way. On arrival he got straight down to work, diagnosed the problem, and advised us of what was to happen next. He had to go off to get a new fan for the boiler, and called to say he was on his way back. After fixing the fan, he made sure everything was working well. Would not hesitate to recommend them.

March 2, 2018
Unprompted review
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Reply from Your Plumber

Thanks for the review. Glad to hear we were able to get your up and running again quickly!

Rated 4 out of 5 stars

The plumbers were nice guys who really…

The plumbers were nice guys who really done the job very well.

Other plumbers spoke about needing scaffolding and cutting through my ceiling when they didn't.

The downsides were the took a little longer than anticipated and they didn't use any sheets on my floor but as they were decent guys and I would ask for them again if I had problems with my boiler.

February 17, 2018
Unprompted review
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Reply from Your Plumber

Thanks for the review and the feedback. Protective sheeting should be used, so we will ensure the matter is discussed with the installers for future. Thanks for taking the time to let us know.

Rated 5 out of 5 stars

The plumber was brilliant

The plumber was brilliant, he arrived within the time window, had little covers for his shoes and he was polite and friendly. He fixed my loo really quickly and it works great now. I would definitely recommend them and I’ll be coming back for any other plumbing issues :) dead easy to book and get a price as well.

February 14, 2018
Unprompted review
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Reply from Your Plumber

Thanks for the review, glad to hear you were pleased with the service!

Rated 4 out of 5 stars

Matthew was friendly

Matthew was friendly, professional and did a good job as far as I could see for a boiler service.
My original appointment was the previous day for between 1pm and 6pm. They phoned at 5.45pm to say that the plumber couldn't get to me for 45 minutes due to traffic. I'm so pleased I hadn't taken the afternoon off work especially!

February 12, 2018
Unprompted review
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Reply from Your Plumber

Hello Margaret, thank you for reviewing the service. I'm sorry to hear that your original appointment was delayed. Sometimes events outside of our control, like traffic, are difficult to overcome. I am pleased to hear that the service you received from our service engineer was friendly and professional - I will pass on your comments.

Rated 5 out of 5 stars

Car port puddle.

Noticed a new puddle in my car port. Water was fast flowing on its roof caused by upstairs cold water tank overflowing. I'm deaf so contacted Dan by email and got a fairly quick response that it would be looked at soon. Within a couple of hours Paul arrived and quickly sorted the problem by replacing a hard-water seized valve. Prompt, clean and fast service - Excellent!

February 9, 2018
Unprompted review
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Reply from Your Plumber

Thank you for this review Mr Manuel, I'm glad we were able to respond quickly to your emergency!

Rated 5 out of 5 stars

Satisfied Customer

The plumber showed up on time, was friendly, worked quickly and, as far as I can tell, did a thorough job.

January 24, 2018
Unprompted review
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Reply from Your Plumber

Thank you for your review. We will pass on your comments to the engineer.

Rated 5 out of 5 stars

Absolutely fab

Excellent service all round. Will definitely be using again. Highly recommend

January 19, 2018
Unprompted review
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Reply from Your Plumber

Thank you for your review.

Rated 5 out of 5 stars

We are so pleased that we decided to …

We are so pleased that we decided to use Your Plumber for the installation of our new Combi Boiler. The work was completed over 2 days by Dan and Peter, who were friendly and very professional. The site was cleared away after the work was completed, and everything explained on how to use the boiler etc. A 5 star service in every respect !

January 19, 2018
Unprompted review
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Reply from Your Plumber

Thanks for this great review and thank you for your custom.

Rated 5 out of 5 stars

Thank you plumbersforyou for an excellent service !

I rang plumbersforyou with an urgent heating and hot water problem after several other plumbers had been too busy to help.Lucy kindly rearranged her heating engineers' timetables to help me out.
Edward arrived on time ,quickly diagnosed the problem and sorted everything out.He explained exactly what he was doing and gave excellent advice.
I can highly recommend both plumbersforyou and Edward , they helped me out of a difficult situation.Thank you !

January 10, 2018
Unprompted review
Rated 5 out of 5 stars

Happy to recommend.

My named plumber phoned ahead of time to confirm arrival, arrived within the expected 2 hour time slot, carried out the work and an additional job, having explained and agreed the additional charges. No nasty surprises. Happy with the service.

January 9, 2018
Unprompted review
Rated 3 out of 5 stars

One problem resolved but another created

The two plumbers did a very good job of replacing our bathroom mixer taps. However in order to drain down the system taps in our downstairs toilet needed to be turned on. Afterwards the cold tap could not be turned off without a drip (which was not the case before).

I pointed this out to one of the plumbers but all he said was: 'it will need re-washering'. So we had one problem resolved but were left with another. It would have been nice if the plumber had recognised that it was his use of the tap that caused the new problem but this was not the case.

January 9, 2018
Unprompted review
Rated 5 out of 5 stars

Really good service!

Came on time. Thoroughly pleased with service and reassured me on everything he was doing. Tidy and polite. Very happy with your plumber and will use again.
Thank you.

January 6, 2018
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, excellent communication,will definitely use again

December 23, 2017
Unprompted review
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Reply from Your Plumber

Thank you for your great review!

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