Superb polite service from this company. Having water pouring out of my radiator they arrived within the hour, their engineers were charming and helpful and at the end of the day I was absolutely thri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
FANTASTIC service from start to end. Called for an emergency plumber two arrived within half hour problem fixed within an hour. We are a local hairdressing Salon and water is our number one ultity so... See more
Noticed a new puddle in my car port. Water was fast flowing on its roof caused by upstairs cold water tank overflowing. I'm deaf so contacted Dan by email and got a fairly quick response that it would... See more
Company replied
This firm has now replaced our boiler and corrected shoddy work done by others. Great team from office to front line technicians. Helpful, polite, courteous, smart. Best heating and plumbing enginee... See more
Company details
Written by the company
YourPlumber – Trusted Plumbing & Heating Experts | Your Home Heroes At YourPlumber, we provide professional, reliable plumbing, heating, boiler repair, boiler installation, bathroom installation, and air conditioning services for homeowners, landlords, and property managers. Based in the local area and trusted by hundreds of customers, we’re proud to be known for our fast response times, clear pricing, and high-quality workmanship. Whether you need an emergency plumber, a boiler repair, a new boiler installation, or a complete bathroom renovation, our experienced team is here to help — quickly, safely, and professionally. 🔧 Why Customers Choose YourPlumber We’ve designed our service around what customers actually want (and often don’t get elsewhere): ✔️ Clear, upfront pricing – no hidden costs or surprises ✔️ Diagnostic-first approach – we identify the problem properly before recommending a solution ✔️ High first-time fix rate – most issues resolved without repeat visits ✔️ Fast response for urgent repairs ✔️ Friendly, qualified engineers you can trust in your home ✔️ Clean, tidy workmanship and respect for your property ✔️ Ongoing support through our HomeCare membership plans 🏠 More Than Just a One-Off Job We don’t believe in “fix it and forget it.” Our goal is to become your long-term home service partner, giving you peace of mind that your plumbing and heating systems are always looked after. That’s why many of our customers choose our YourPlumber HomeCare Plans — providing ongoing maintenance, priority support, and cost control for future repairs. 📍 Local, Reliable & Recommended We work with: Homeowners Landlords Letting agents Property managers Delivering dependable plumbing and heating services you can rely on all year round. Our reputation is built on: ⭐ Consistent 5-star customer experiences 🔁 Repeat customers and long-term relationships 🤝 Honest advice and transparent service 💬 Our Promise to You When you choose YourPlumber, you can expect: Clear advice. Quality work. No surprises. Just a professional service from a team that genuinely cares about doing the job right. YourPlumber – Your Home Heroes
Contact info
44a-46a Shelbourne Road, BH8 8QY, Bournemouth, United Kingdom
- 01202 230070
- info@yourplumber.co.uk
- yourplumber.uk.com
Contacted Your Plumber in the Morning …
Contacted Your Plumber in the Morning and the Plumber arrived at 2.45pm to fix the problem, Great service
December 14, 2017
Unprompted review
Reply from Your Plumber
Thank you for this great review!
Very pleased
Nathan arrived within the time stated, was very polite and explained what he would be doing, put down a dust sheet, and even washed up his tea mug before leaving! I will use Your Plumber again in the future.
December 12, 2017
Unprompted review
Reply from Your Plumber
Thank you for this great review.
Painless Process
I always dread having to contact any service or maintenance provider when things start to go wrong ? On this occasion I was pleasantly surprised as using the web site to book my problem was very straightforward and the price stated was the price I paid. I was then able to chat to someone online and arrange a time for the work to be carried out which was met and problem sorted by a very competent engineer. Thank you
December 8, 2017
Unprompted review
Thank you, for a great job.
I have just had a new boiler installed today by Your Plumber. It's been a fantastic service from day one. Dan, was really friendly, very helpful with the finances and gearing up the installation. Matt, a lovely engineer who did a wonderful job. I'm sat typing this review in a lovely cosy warm house it's just perfect. Thank you Your Plumber for a great job.
December 6, 2017
Unprompted review
A brilliant service
A brilliant service, will definitely use you again.
December 4, 2017
Unprompted review
FIRST CLASS COMPANY
Have always found this Company to be really reliable - they come when they say they will. Can't fault the workmanship. Always provide estimates for work that is required to be done. The Plumbers are really friendly, polite and explain what is required. I would have no hesitation in recommending this Company.
December 1, 2017
Unprompted review
Lovely friendly staff
Lovely friendly staff, who completed my job quickly, effectively and with no mess ! I would not hesitate to recommend to my friends.
November 29, 2017
Unprompted review
First time I have used this Company
Fast response to my original enquiry.
Best quote
Appointment offered within 2 days with a dedicated time slot
Plumber arrived within the agreed time slot and efficiently carried out the boiler service.
Gave me some advice on another plumbing matter - I will put this work your way when required
November 27, 2017
Unprompted review
Arrived quickly / leak stopped
Kevin visited quickly and identified the issue. He was able to stop the leak and offered advice. He was polite and friendly and I would recommend him. Thank you.
November 21, 2017
Unprompted review
Reasonably priced and very efficient …
Reasonably priced and very efficient installation. Very pleased from the start with Matt the surveyor and then installation also from Matt the plumber, highly recommend.
November 15, 2017
Unprompted review
Prompt service when we sprang a leak in …
Prompt service when we sprang a leak in the heating system. the plumber was an honest knowledgeable person who gave a first class service.
November 4, 2017
Unprompted review
Boiler service left excellent impression …
Good communications by office as there was a delay.Plumber was very polite,presentable and efficient.In all I was left with a very satisfactory impression.
October 31, 2017
Unprompted review
Excellent Job
Excellent crew who did a very high quality job under difficult conditions at a good price.
John and his assistant were polite and hard working cleaned up thoroughly as they went.
A first class job. Highly recommended.
October 27, 2017
Unprompted review
Absolutely amazing services
Absolutely amazing services, had been looking for plumbers for a while ( misery all over) until I found “YourPlumber “with Lucy Bingham and her professional team .They fixed everything in minimum time .Would highly recommend to everyone .My compliments to “Your Plumber ”and Thank you & all the best for the future.
Kind regards
Margriet
October 27, 2017
Unprompted review
Very good and friendly company
Very good and friendly company. Always try to help out asap. Used them since I moved down here nearly three years ago, wouldn’t use anyone else. Great service all round.
October 24, 2017
Unprompted review
Friendly and helpful
Friendly and helpful, phoned shortly before ariving and got the job done efficiently. Even helped clean up a small spillage on the stairs.
October 23, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.