Your Plumber Reviews 206

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Superb polite service from this company. Having water pouring out of my radiator they arrived within the hour, their engineers were charming and helpful and at the end of the day I was absolutely thri... See more

Rated 5 out of 5 stars

FANTASTIC service from start to end. Called for an emergency plumber two arrived within half hour problem fixed within an hour. We are a local hairdressing Salon and water is our number one ultity so... See more

Rated 5 out of 5 stars

Noticed a new puddle in my car port. Water was fast flowing on its roof caused by upstairs cold water tank overflowing. I'm deaf so contacted Dan by email and got a fairly quick response that it would... See more

Company replied

Rated 5 out of 5 stars

This firm has now replaced our boiler and corrected shoddy work done by others. Great team from office to front line technicians. Helpful, polite, courteous, smart. Best heating and plumbing enginee... See more

Company details

  1. Plumber
  2. Air Conditioning Contractor
  3. Bathroom Remodeler
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

YourPlumber – Trusted Plumbing & Heating Experts | Your Home Heroes At YourPlumber, we provide professional, reliable plumbing, heating, boiler repair, boiler installation, bathroom installation, and air conditioning services for homeowners, landlords, and property managers. Based in the local area and trusted by hundreds of customers, we’re proud to be known for our fast response times, clear pricing, and high-quality workmanship. Whether you need an emergency plumber, a boiler repair, a new boiler installation, or a complete bathroom renovation, our experienced team is here to help — quickly, safely, and professionally. 🔧 Why Customers Choose YourPlumber We’ve designed our service around what customers actually want (and often don’t get elsewhere): ✔️ Clear, upfront pricing – no hidden costs or surprises ✔️ Diagnostic-first approach – we identify the problem properly before recommending a solution ✔️ High first-time fix rate – most issues resolved without repeat visits ✔️ Fast response for urgent repairs ✔️ Friendly, qualified engineers you can trust in your home ✔️ Clean, tidy workmanship and respect for your property ✔️ Ongoing support through our HomeCare membership plans 🏠 More Than Just a One-Off Job We don’t believe in “fix it and forget it.” Our goal is to become your long-term home service partner, giving you peace of mind that your plumbing and heating systems are always looked after. That’s why many of our customers choose our YourPlumber HomeCare Plans — providing ongoing maintenance, priority support, and cost control for future repairs. 📍 Local, Reliable & Recommended We work with: Homeowners Landlords Letting agents Property managers Delivering dependable plumbing and heating services you can rely on all year round. Our reputation is built on: ⭐ Consistent 5-star customer experiences 🔁 Repeat customers and long-term relationships 🤝 Honest advice and transparent service 💬 Our Promise to You When you choose YourPlumber, you can expect: Clear advice. Quality work. No surprises. Just a professional service from a team that genuinely cares about doing the job right. YourPlumber – Your Home Heroes


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Professional, quick, reliable.

My boiler broke down and contacting Your Plumber Thursday evening, I had an appointment Friday and new boiler Tuesday. Very quick and professional service. Dave did really well swapping our old boiler to a new GlowWorm. He answered all my ridiculous questions and it's a pleasure to see good tradesmen for a change. So, thank you Dave and Dan and Your Plumber. I will definitely recommend you in the future.

October 3, 2017
Unprompted review
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Reply from Your Plumber

Thank you for your great review! We will pass on your compliments to the team

Rated 4 out of 5 stars

This company stepped into the breach at …

This company stepped into the breach at very short notice & did a good job. The plumber, John Kennedy, was polite & respectful & certainly someone you felt safe with in your home. I particularly like the fact that a woman, Lucy, deals with the calls in the office.I also appreciated her follow up call to check that everything was satisfactory.
If Lucy & John are a typical representation of this company, I would have no hesitation in recommending them.

October 3, 2017
Unprompted review
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Reply from Your Plumber

Thank you for your great review. I will pass on your compliments to JK and Lucy!

Rated 5 out of 5 stars

Great service!

Best plumber in any side of London! Friendly, polite and prompt!

October 2, 2017
Unprompted review
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Reply from Your Plumber

Thanks for this great review, we're pleased to be of service!

Rated 5 out of 5 stars

Fantastic Service

Matthew arrived as arranged, listened attentively as we explained the problem. Within minutes he told us what he thought the problem was and proceeded to fix it. It was refreshing to see that he started with the simplest of possibilities rather than the worst it could have been. The worst would have involved taking up the floor or the ceiling below and very costly!!
All it involved was mastic....cheers all round.
Would definitely recommend 'your plumber 'to anyone and would assume all the team are as helpful as Matthew

September 25, 2017
Unprompted review
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Reply from Your Plumber

Thanks for the great review! We will pass on your compliments to Matthew.

Rated 5 out of 5 stars

Very polite young man installed my new hot water cylinder

Very polite young man. Refused to park his large van in our shared drive in case he inconvenienced others. Instead he just unloaded his van of his tools and new hot water cylinder and then parked it down the street. He worked thoroughly and efficiently on the new installation, answering any questions patiently, giving full facts. On completion of installation he thoroughly tested the heating system. I would certainly recommend this plumber to anyone without hesitation he is a clean, efficient and respectful
Young man and a credit to the company. Yes I would recommend the company if all the plumbers were like him.

August 11, 2017
Unprompted review
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Reply from Your Plumber

Thank you very much for taking the time to review our service. We'll be sure to pass on your compliments to the fitter.

Rated 5 out of 5 stars

Pleased with new shower

The plumber was extremely polite gave excellent advice regarding the best options for a shower. He worked in an exemplary manner, was very professional and clean and tidy.

August 7, 2017
Unprompted review
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Reply from Your Plumber

Thank you so much for reviewing our service. We'll be sure to pass on your compliments to the plumber who attended.

Rated 5 out of 5 stars

Have used them many times for very …

Have used them many times for very large and small works. They have always provided a quick, honest and reliable service. Thank you.

August 7, 2017
Unprompted review
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Reply from Your Plumber

Thank you for the review. We're always glad to be of assistance and thankful for your business!

Rated 4 out of 5 stars

I rang Your Plumber to fit a new shower …

I rang Your Plumber to fit a new shower unit and fix a few small tap problems, plus fix a non flushing toilet.
Quick service and at a set price. Although quite expensive, the two guys had fitted my new shower in no time. Couldn't fix the toilet as discontinued fittings. And the price they quoted for a new toilet was far to expensive, I had to go elsewhere for that job.All things considered If you want a job done quickly. Your plumber are a good plumbing service. But a little pricey. I was pleased with the service provided.

August 5, 2017
Unprompted review
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Reply from Your Plumber

Thank you for your review. We work hard to ensure our pricing is competitive for the level of service we provide, however we take your opinions on board and are thankful for the feedback!

Rated 5 out of 5 stars

We are exceptionally happy with the new boiler and the service

We are exceptionally happy with the new boiler that was fitted a couple of years ago and the annual service is always welcome. Any question we have are always answered. we are happy with the product and the service we receive.

August 4, 2017
Unprompted review
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Reply from Your Plumber

Thank you for sharing your review! I'm glad to hear you're receiving the service you expect from Your Plumber.

Rated 5 out of 5 stars

Hello the service was excellent from …

Hello the service was excellent from the time I called to when they arrived. Very quick response and the repair done with on a matter of minutes.
Also very polite service.thank you.
John merino.

August 4, 2017
Unprompted review
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Reply from Your Plumber

Thank you very much for the review!

Rated 5 out of 5 stars

Reliable and well priced boiler service

Managed to arrange a service on the day. Engineer arrived early, was very polite and courteous and carried out boiler service, explaining steps along the way. No nasty surprises. Competitive pricing. Would use again.

July 27, 2017
Unprompted review
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Reply from Your Plumber

Thank you for taking time to review our service - and thank you for choosing Your Plumber!

Rated 5 out of 5 stars

Excellent service

Excellent service, from initial telephone contact right through to completion of job.

July 27, 2017
Unprompted review
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Reply from Your Plumber

Thank you for your review Dr Maynard. Most appreciated.

Rated 5 out of 5 stars

5 Star service

Have used, Your Plumber" many times over the past few years. They have always been so helpful and offered services fast. Whether the job has been an emergency (Burst pipe in the barn) a leaking tank, faulty taps or a leaking toilet, they have responded quickly and done the job in super fast time. Thank you! Good to have someone we can rely on and can recommend Your Plumber, to anyone!
Mrs D Barker

July 12, 2017
Unprompted review
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Reply from Your Plumber

Thank you for reviewing our service and for your continued loyalty to our business - we really appreciate it!

Rated 4 out of 5 stars

Nice guy attended

Nice guy attended, clean job and very helpful.

July 11, 2017
Unprompted review
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Reply from Your Plumber

Thank you for taking time to review our service Mr Little. We will pass on your comments to Matthew who attended.

Rated 5 out of 5 stars

Fast

Fast, efficient, polite.

June 28, 2017
Unprompted review
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Reply from Your Plumber

Thank you very much for taking the time to review our service!

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