Your Plumber Reviews 206

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Superb polite service from this company. Having water pouring out of my radiator they arrived within the hour, their engineers were charming and helpful and at the end of the day I was absolutely thri... See more

Rated 5 out of 5 stars

FANTASTIC service from start to end. Called for an emergency plumber two arrived within half hour problem fixed within an hour. We are a local hairdressing Salon and water is our number one ultity so... See more

Rated 5 out of 5 stars

Noticed a new puddle in my car port. Water was fast flowing on its roof caused by upstairs cold water tank overflowing. I'm deaf so contacted Dan by email and got a fairly quick response that it would... See more

Company replied

Rated 5 out of 5 stars

This firm has now replaced our boiler and corrected shoddy work done by others. Great team from office to front line technicians. Helpful, polite, courteous, smart. Best heating and plumbing enginee... See more

Company details

  1. Plumber
  2. Air Conditioning Contractor
  3. Bathroom Remodeler
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

YourPlumber – Trusted Plumbing & Heating Experts | Your Home Heroes At YourPlumber, we provide professional, reliable plumbing, heating, boiler repair, boiler installation, bathroom installation, and air conditioning services for homeowners, landlords, and property managers. Based in the local area and trusted by hundreds of customers, we’re proud to be known for our fast response times, clear pricing, and high-quality workmanship. Whether you need an emergency plumber, a boiler repair, a new boiler installation, or a complete bathroom renovation, our experienced team is here to help — quickly, safely, and professionally. 🔧 Why Customers Choose YourPlumber We’ve designed our service around what customers actually want (and often don’t get elsewhere): ✔️ Clear, upfront pricing – no hidden costs or surprises ✔️ Diagnostic-first approach – we identify the problem properly before recommending a solution ✔️ High first-time fix rate – most issues resolved without repeat visits ✔️ Fast response for urgent repairs ✔️ Friendly, qualified engineers you can trust in your home ✔️ Clean, tidy workmanship and respect for your property ✔️ Ongoing support through our HomeCare membership plans 🏠 More Than Just a One-Off Job We don’t believe in “fix it and forget it.” Our goal is to become your long-term home service partner, giving you peace of mind that your plumbing and heating systems are always looked after. That’s why many of our customers choose our YourPlumber HomeCare Plans — providing ongoing maintenance, priority support, and cost control for future repairs. 📍 Local, Reliable & Recommended We work with: Homeowners Landlords Letting agents Property managers Delivering dependable plumbing and heating services you can rely on all year round. Our reputation is built on: ⭐ Consistent 5-star customer experiences 🔁 Repeat customers and long-term relationships 🤝 Honest advice and transparent service 💬 Our Promise to You When you choose YourPlumber, you can expect: Clear advice. Quality work. No surprises. Just a professional service from a team that genuinely cares about doing the job right. YourPlumber – Your Home Heroes


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 4 out of 5 stars

Plumber very friendly and efficient

Plumber very friendly and efficient. I wish I could say the same about the office staff! They were very good on the phone, but it took 4 calls and 2 1/2 days for them to organise the actual visit. I was not kept informed (hence the need for the calls).

April 28, 2017
Unprompted review
Your Plumber logo

Reply from Your Plumber

Thank you for your feedback Hjords. I am sorry that you experienced some difficulties in arranging the visit - this isn't the standard that we expect. We will use your feedback to investigate what went wrong to ensure we don't fall short again. I am pleased that your experience of our plumber was positive!

Rated 5 out of 5 stars

Excellent and prompt.. What more can you ask for!?

Called on a Saturday afternoon looking for a Specialist Plumber for a GledHill boiler.

I spoke to Sophie, whom was very pleasant, instantly booked me in and liaised with our tenant. Had a call at 11am the following Monday to advise all was fixed.

I will definitely be passing 'Your Plumber' more work!

March 21, 2017
Unprompted review
Rated 5 out of 5 stars

Immersion heater element fitted.

They were bang on time, friendly, courteous and tidy. They removed the old and fitted the new immersion heater element with no mess. They also wired a new cable to replace the old unsuitable one.
The best plumbers I have used and would gladly recommend to anyone.

March 9, 2017
Unprompted review
Rated 5 out of 5 stars

At last - helpful, honest and reliable heating engineers!

Background: We've had years of shoddy workmanship, overpriced jobs and repairs I've had to finish myself. And that's when you can persuade these engineers to actually turn up.
Then we came across Indy at YourPlumber after a Google search. Wow: polite, respectful and knowledgeable. The boiler repair we had was complicated (even Worcester Bosch couldn't help) but Indy's team persevered, always keeping appointments and responding positively every time we called them. I'd say that 5 stars is a minimum here because they exceeded all expectations: and based on the way we were treated, I'd say you should try these people yourself.

February 28, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent work

Arrived on time, was kept up to date with the job, explain everything beforehand and showed me the broken/blocked parts.

will recommend them

January 31, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

David is a very pleasant, helpful and knowledgeable technician. Explained the unvented water heater very well and what he was doing to repair the leak.
We would definitely ask for him if and when we have other plumbing needs.

January 26, 2017
Unprompted review
Rated 5 out of 5 stars

a fantastic service

We were left high and dry by a pumber so called Your Plumber -they were excellent. Great communication and the plumber who visited our property was highly experienced who worked efficiently and effectively - did not waste time. Although the hourly rate is quite expensive you do get what you pay for so overall I was very pleased with their service.

January 24, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Advice and Service

It was a pleasure to have YourPlumber take care of our boiler. Very honestly advised not to pay a huge amount and buy a new boiler but instead fix it with just 1 part. Great service and fixed the issue with minimum fuss and max professionalism and of course at minimum cost! Highly recommend YourPlumber! Indy Gill is great and so is their Engineer Chris.

January 5, 2017
Unprompted review
Rated 5 out of 5 stars

Broken Boiler

He came, he saw, he fixed, he bled the radiators and loved the dogs (sorry about that, they don't really get personal boundaries) and there was warmth. Perfect.

December 1, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I work in property management and have used many different plumbers. I have found Your Plumber to be one of the most prompt and reliable companies. They always supply an honest opinion on any work required and they are a company that I would trust to carry out this work to a first class standard. They are excellent in emergencies and can attend very quickly when required. I will end my review here but to summarise I can not find fault with this company.

November 10, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing service

The service that your plumber provide for us if faultless!!
Sophie Morris is amazing!! she's so efficient, helpful, knowledgeable, and friendly. We couldn't ask for a better plumbing company.

November 9, 2016
Unprompted review

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