Your Ticket Genie  Reviews 292

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional value, noting that prices are significantly cheaper than competitors, allowing them to save a substantial amount of money on tickets. The service is frequently described as brilliant and first-class, with many highlighting the staff's helpfulness, friendliness, and extensive knowledge. People appreciate the quick response times to inquiries, often within minutes or hours, and the personalized advice received. The ease of the purchasing process and the smooth experience of ticket collection are also commonly mentioned, leading many to express their intent to use the company again in the future.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding tickets considerably cheaper than other... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the excellent... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the excellent and outstanding... See more

Response time

Reviewers express high satisfaction with the response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast wi... See more

Company replied

Rated 5 out of 5 stars

We bought our 14 day Universal hopper 4 park pass from here and it worked out a couple of hundred pounds cheaper than anywhere else by the time I’d added up 5 adult tickets. We didn’t have any issues... See more

Company replied

Rated 5 out of 5 stars

I did my research before spending so much money buying Disney/universal combo tickets, and even then was a little nervous, but I had no need to be. The tickets I bought were considerably cheaper than... See more

Company replied

Rated 5 out of 5 stars

I purchased 2x Universal Orlando explorer tickets (plus Epic Universe) via Your Ticket Genie These are the cheapest tickets on the market, they can’t be beaten, even if other sites have dis... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are an Attraction Tickets Selling Company. We sell tickets for World Wide Theme Parks, Water Parks, Tourist Attractions and Excursions. We are adding new products every day to our portfolio. Now we have added, Hotels, Villas, Car Hire and Transfers to our growing list of products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good! I called the office to ask a few questions and felt really at ease and confident in then placing my order! The tickets arrived within minutes and I successfully linked them to the Disney app. Our trip is not until next month, so we have not used the tickets yet but I dont anticipate any issues!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward and Easy!

Straightforward, easy, and most important - cheap! Tracy was on hand with explanations and speedy responses. Would highly recommend if you’re looking for great service and to save some pennies.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and quick responding

Very helpful and quick responding. Best price i found as well. Even sorted out Kennedy Space tickets while we were in the parking lot. I would definitely use them again.

June 25, 2025
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you Mark, it was my absolute pleasure, i hope the launch was amazing 💫

Rated 4 out of 5 stars

Great and timely advice

Great and timely advice. Appreciating the overwhelming nature of booking these things and always open to offer further assistance. Can't fault a reasonably priced well run family business.

June 18, 2025
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much ♥️

Rated 5 out of 5 stars

Excellent Customer Service!

Amazing advice in given by Tracy who is always quick to answer any questions.
This site was by far the cheapest for Universal tickets. Thanks to Tracy’s brilliant advice, I’ve also saved about £160 on express tickets.
Highly recommend this website!

June 24, 2025
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much Clare ♥️

Rated 5 out of 5 stars

Amazing Service

Overall the service was amazing, the team were extremely helpful and quick to respond and I highly recommend for future ticket purchases

July 1, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much Mark ☺️

Rated 5 out of 5 stars

WDW 14 day tickets.

WDW 14 day tickets.

4 adult 14 day WDW tickets bought. E-mail with reference number received within an hour and all linked to My Disney Experience flawlessly.

Excellent price compared to other sellers. Highly recommend.

June 27, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much for such a lovely review 💫

Rated 5 out of 5 stars

Give that lamp a rub and all your holiday wishes will come true!

Tracy at Your Ticket Genie is fabulous. She is your one stop shop for all things Florida (and beyond), she provides amazing customer service and fantastic prices. We have recently booked attraction passes for New York as well as car hire and universal tickets for Orlando. She is a pleasure to deal with and knows her stuff. No problem is too big and her number one priority is ensuring your holiday goes smoothly and all tickets/attractions/hotel stays are seamless. She really is a genie and will help you fulfil your holiday wishes!

June 10, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much Tim, such a lovely review, have an amazing holiday 😊Tracy

Rated 5 out of 5 stars

Brilliant service from Tracy

Brilliant service from Tracy. Saved money and all was very well explained and helpful. Would 100% recommend. Thank you Tracy x

June 5, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much Lisa, have a wonderful holiday, Tracy ❤️

Rated 5 out of 5 stars

Great Customer Service & Knowledgeable

Great customer service and advice with (what we found to be) the cheapest ticket prices. Nothing more to say really. Great service!

June 2, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much for your lovely review, Tracy 😊

Rated 5 out of 5 stars

Amazing company

Amazing company. Tracy has been so helpful from our very first enquiry right through to receiving our tickets. Fantastic communication throughout, very quick to respond, great advice and saved us lots of money compared to other ticketing companies. Would highly recommend and will be using Ticket Genie for all future bookings. Fabulous! Thank you so much Tracy.

May 27, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Such a lovely review, Thank you so much Julia, I hope you all have an amazing holiday ❤️

Rated 5 out of 5 stars

Great customer service

Just called Tracy after cancelling tickets with another company definitely the best price saved over £500 for 5 of us and fantastic at answering my questions about other hints and tips , thank you so much 😀

May 27, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much Maureen, It was lovely talking to you and I hope you all enjoy the build up to your holiday ❤️

Rated 5 out of 5 stars

Orlando Airport Transportation…

I booked airport transportation from Orlando International to Endless Summer and requested two car seats during the reservation process. I received an instant confirmation which included the car seat request. I appreciated the smooth communication with Tracy and I will definitely use this service again.

May 15, 2025
Unprompted review
Your Ticket Genie  logo

Reply from Your Ticket Genie

Thank you so much for your review Seamus, I hope you have an amazing holiday 💫

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look