Your Ticket Genie  Reviews 292

Tracy at yourticketgenie was so helpful. The whole experience of trying to figure out what tickets to buy and which worked best for us was confusing amd Tracy made it all so clear. Giving helpful advice and great money saving tips. Would recommend for anyone going to Orlando to is her and her company

This is a great company for orlando park tickets. The tickets were the best prices we found. From ordering to receiving them was so quick also. And the lady was really helpful. We will be ordering again.

Tracy made the procedure so easy , and gave confidence in buying from this site . The prices are fantastic and they don’t get put up to be knocked down in a sale . E mails were answered quickly and within a short time of sending . I have absolutely no qualms in recommending this company for the helpfulness and terrific pricing . It’s terrific that my hard earned cash is going to a uk based business that cares about its customers ! Well done Tracy and team .

great prices and smooth purchase experience

Was very apprehensive buying as they didn’t have half as many reviews as other companies but took the chance as they were so quick and friendly and informative when I asked questions. I shouldn’t have worried picked my tickets up in about 30 seconds from my universal hotel. All worked as should will definitely be buying again from your ticket genie.

Amazing service. Would recommend to everyone

Amazing customer service, Speedy email correspondence, Fantastic ticket prices and prompt email delivery of tickets once monies received 😀
Tracy went above and beyond to sort an issue I created in a speedy professional manner.
The BEST customer service I have EVER
received!! We will definitely be booking again.

Booked 4 park Universal Orlando for 2025. Quick and easy to do, great price and received my ticket voucher via email to collect tickets at Universal ticket information when we arrive.

As someone planning my first trip to Orlando, I found the whole process of buying Disney tickets a bit overwhelming. Tracey at Your Ticket Genie has been incredibly helpful and patient throughout.

She always made time to answer my questions (no matter how small), and I never felt rushed or silly for asking. Her advice has been really clear and honest, which helped me feel confident about the choices I was making.

We haven’t travelled yet, but the support so far has been excellent — I really trust her judgment. Great customer service like this makes a big difference.

Absolutely fantastic. Tracy is super helpful and efficient and always replies to any questions quickly. She is extremely knowledgeable about all things Florida and I felt very reassured by that. Their prices are super competitive and the cheapest I could find either in the uk or in Florida itself.
We also used them to book car hire which was great as well

Shaun made it very simple and the price was the best I could find. Customer service was top class

Excellent company, with amazing customer service , Tracy has helped me time and again with booking , I couldn't recommend enough

Everything has been spot on so far. Your Ticket Genie was offering the Universal Orlando tickets I was after, for the cheapest price I had seen anywhere, and there was also the added bonus of being able to secure the tickets with just a £10 per ticket deposit. I have every confidence that when the time arrives to use the tickets, then everything will be spot on again.

Great experience and would use again

Great service, Danelle was fantastic and couldn't have been more helpful. Great prices amazing service!

Easy to navigate and purchase the tickets i wanted and a fast email delivery

We used this company for our first trip in April 25. Brought Universal and Discovery Cove tickets, all tickets were sent over straight away, Tracy answered any questions I had and was very helpful. We collect and used all the tickets absolutely no problems.

Would definitely use again!

Great service and communication. Highly recommend, so much that this is my first review ever on Trust pilot. Prices are fantastic too. Will be using them for all future tickets.x

After months of planning for our 16-day family holiday to Florida, I came across YourTicketGenie. By far, they were the cheapest for our Disney World Tickets, Kennedy Space Centre & Universal Tickets, including the new Epic Park.

They also came out the cheapest for a Hire Car.

The communication with Tracey was flawless. Had zero issues with payment, communication, tickets & hire car. Will definitely be using them from now on.

Brilliant! Really great service. Did exactly as they said and really easy to use!
Spoke with the YTG team prior to purchase and their comments on trying to deliver the best value for families have left a lasting impression of the company and their values.