Zapmed Reviews 373

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Amazing service, and their after customer service is fantastic. Could not get the medicine from 4 pharmacies and they went the extra mile to call and find out which pharmacy had it available. I re... See more

Rated 5 out of 5 stars

I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... See more

Company replied

Rated 5 out of 5 stars

Contro has proven to be the most efficient and reliable go-to sexual health care provider for me. I signed up, got a consultation on the same day and had my medication delivered to me the next day. I... See more

Company replied

Rated 3 out of 5 stars

1. I paid R150 and assumed that it covers my birth control too but that was only the consultation fee. 2. The delivery? I didn’t even receive an SMS that my order was dispatched. The driver ended up... See more


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4.4

Excellent

TrustScore 4.5 out of 5

373 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service, and their after customer service is fantastic. Could not get the medicine from 4 pharmacies and they went the extra mile to call and find out which pharmacy had it available.

I really recommend zapmed/contro

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Im very disappointed

Im very disappointed.
It not the first time I used your serviced but it is the laast time.
I booked and payed for a consultation. Then noting happend no call no noting .
There is no way I can followup or contack any one .
There no option on the portal .

This is starting to feel like a scam

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Impressed

I was so depressed and uncomfortable with my weight. I decided to join Zapmed. Was very impressed with the friendly and quality service. I lost 10.5 kg in first month. I would recommend them anytime. Thank you.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service!! Very friendly assistance and SUPER fast delivery! I had completely run out of my meds, and they went out of their way to get it to me before my next dosage! Plus it was my first time using them, but will now be a regular client. Keeping me in the loop the entire time! You will definitely be seeing me more often! Pricing is excellent as well. Thanks so much!

January 30, 2026
Unprompted review
Rated 2 out of 5 stars

Payment done but no consultation received

Every time I request an appointment the point up to payment is perfect. When I must make the actual appointment is where the problem lies. My last request I paid but did not have a consultation with a doctor. One of the Contro Agents made an appointment with a doctor of there choosing on a date and time that they choose. When this doctor called me I advised her that no one confirmed this arrangement with me and I only book with one particular doctor. Bad service.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

This is a great service from the appointment with the doctors to receiving my medication.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service for busy people

Initially i had payment issues but i realised that my VPN was causing the issue.
once resolved, i was able to book my appointment, the appointment occurred at the date and time. i found the doctor to be friendly and professional and the treatment she prescribed was effective. it's a great service for busy people

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Contro is very easy to use

Contro is very easy to use. I completely my application in under 10 minutes and offers many affordable options. I was also able book a quick consultation with one of their on call doctors and they were very friendly, professional and covered everything needed.

January 9, 2025
Unprompted review
Rated 3 out of 5 stars

Not so great experience.

1. I paid R150 and assumed that it covers my birth control too but that was only the consultation fee.
2. The delivery? I didn’t even receive an SMS that my order was dispatched. The driver ended up leaving with my package because I wasn’t at home. And your courier drivers are rude. Specifically from Courierit

January 15, 2025
Unprompted review

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