Zap Sweets Reviews 

493
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently share that shopping on the platform is completely seamless, thanks to a very intuitive and user-friendly website combined with simple ordering steps. Buyers truly appreciate the extensive selection of delicious, high-quality sweets that always arrive fresh, well-packaged, and reasonably priced. Shoppers repeatedly praise the prompt dispatch and exceptionally fast, secure delivery services that consistently meet their daily expectations. However, some customers also noted minor delivery coordination challenges, such as couriers requiring someone present on the first attempt, alongside occasional duplicate toy surprises in product orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping and... See more

Product

Reviewers highlight positive aspects of product quality, consistently describing the sweets as fresh,... See more

Price

Customers had positive experiences with price, consistently highlighting great and competitive values across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... See more

Company replied

Rated 5 out of 5 stars

I always buy my sweets from this company they have never let me down even if they have ran out of stock they always notify me when the stock is back in for me to buy

Company replied

Rated 5 out of 5 stars

Ordered from Zap sweets so many times ( I have a sweet tooth 🤣) and they always have what I want and the delivery is always very fast . I don’t even bother looking anywhere else for my sweet fix now... See more

Company replied

Rated 5 out of 5 stars

Excellent sweets at a great price! Speedy delivery too. Would highly recommend and will certainly use them again in the future.

Company replied


Company details

  1. Candy Store

Information provided by various external sources

Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(493)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Zap Sweets

Love Zap Sweets! Reliable, speedy delivery and great prices!

April 28, 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Love Zap sweets

Love Zap sweets . Not over priced and sell my favourite ever banana and liquorice vegan monkeys , over the moon I am 😄
The postage is super fast too , don’t wait more than 36 hours usually .
Bravo 👏

February 27, 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review! The banana and liquorice monkeys are a favourite here in the office too!

Rated 5 out of 5 stars

Excellent price

Excellent price, prompt delivery, thank you

February 27, 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Deliciously sweet service

Brilliant choice of product and excellent service. Will definitely be using again.

February 25, 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Brilliant

Super fast delivery…… sweets I ordered so much cheaper than other sites will definitely buy again .

January 9, 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Amazing sweetshop

Amazing sweet shop..good choice and price. Quick delivery of my aniseed balls 3 kg as I am addicted lol

January 7, 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Items actually in stock. Package was in good condition as were sweets. Would recommend.

November 22, 2024
Unprompted review
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

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