Zero Waste Box Reviews 151

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Ridiculous price to pay for simply recycling several old CD covers. Who on earth would pay upwards of £100 ? Not sure if they are on the FTSE but must be worth buying a few shares if this is there g... See more

Rated 5 out of 5 stars

Box turns up, plastic goes in, box is picked up. Definitely the easiest thing to do. Eta: the boxes arrive flat, so they are easy to store until you need to use them. Once the box is made up, the... See more

Rated 1 out of 5 stars

I've amassed a huge binbag full of blister packs. I've been asking for months where to send them,having no Superdrug store here in York, & having absolutely zero ways of travelling to another city, no... See more

Company replied

Rated 5 out of 5 stars

I love the TerraCycle waste boxes. It may look an expensive solution initially, but when you work out cost per recycled item, the price suddenly seem very reasonable. Thank you for being there and all... See more

Company replied

Company details

  1. Recycling Center
  2. Environmental Health Service
  3. Environmental Organization
  4. Garbage Collection Service
  5. Waste Management Service

About Zero Waste Box

Written by the company

Your recycling solution for almost everything!

We are on a mission to Eliminate the Idea of Waste! Zero Waste Box is a complete and convenient recycling box solution which includes the storage, collection, shipping and recycling of a particular type of waste that isn’t currently recycled through local councils or traditional recycling facilities.

We can recycle almost anything, from coffee capsules, snack wrappers, VHS tapes to Personal Protective Equipment (PPE). Zero Waste Box is an all-inclusive solution developed by award-winning waste experts at TerraCycle®. The recycling boxes are easy to set up and use, making it the perfect option for households, schools, businesses, manufacturing, events and facilities looking to increase their sustainable practices.

SHOP ALL BOXES SHOP PPE BOXES
How it works

Order: Select the Zero Waste Box based on what you would like to recycle.

Fill: Fill your box with the accepted waste.

Ship: Using the pre-paid UPS shipping label affixed to the back of your box, arrange for your waste to be collected for recycling. All shipments are carbon-neutral, meaning the carbon emissions released during transport will be offset.

Reorder: Continue to recycle everything and reorder a new Zero Waste Box.

LEARN MORE


Contact info

2.8

Average

TrustScore 3 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ridiculous pricing

Ridiculous price to pay for simply recycling several old CD covers. Who on earth would pay upwards of £100 ?
Not sure if they are on the FTSE but must be worth buying a few shares if this is there game...

November 12, 2025
Unprompted review
Rated 4 out of 5 stars

Good service

Boxes arrive quickly and are collected quickly when full, are easy to assemble and it's great to be able to easily recycle so much more. Only downside is that they come wrapped in loads of plastic!

March 20, 2023
Rated 3 out of 5 stars

It’s very expensive and just makes me…

It’s very expensive and just makes me quite angry that my local recycling centre doesn’t take this sort of rubbish. It’s not your fault but the burden of paying for soft plastics to be recycled shouldn’t be on the end user. It has also occurred to me that using your service is just putting a plaster on a bigger issue in that it’s the companies that produce this plastic waste that should change their ways and I as the consumer shouldn’t be responsible for their failings. I realise all of this is out of your control and my experience of your company is pretty much neutral you’ve provided a box just as agreed with nothing good or bad about it.

January 18, 2023
Rated 5 out of 5 stars

Doing our bit for a cleaner world

We are a contact lens practice and have been using these boxes for a few years now. The DHL pick up service is very quick once the box is full.
The only downside is the cost unfortunately.

Customer service is very helpful.

February 3, 2023
Rated 4 out of 5 stars

Box arrived promptly

Box arrived promptly. Don't know yet if it will take the predicted amount of plastic waste & haven't needed to arrange collection yet, which is why I've only give 4 stars.

January 19, 2023
Rated 4 out of 5 stars

Very satisfying

Currently filling up my zero waste box. It’s very satisfying 😁. It’s surprising how much I am putting in this box and not my general rubbish. Bit of an eye opener. By flattening everything down you get loads in the box. I went for the all in one medium size but I’m mainly filling it with soft packaging like crisp packets and veg/bread bags. Can’t comment on the return process yet, but box was easy to buy and construct. I did have to put brown tape on the bottom and side as didn’t think it would hold when full. So far so good. This is a great way to do your bit for the planet.

January 8, 2023
Zero Waste Box logo

Reply from Zero Waste Box

Thanks for your feedback and for recycling with us! Flattening and adding lots of soft packaging is definitely a great hack to add more to the box than you think you can!

Have a great week - The Zero Waste Box team.

Rated 5 out of 5 stars

This is our second plastic waste box

I ordered the plastic waste box because our local Council has stopped collecting flexible plastic and a lot of food packaging would end up in landfill but for this great service from Terracycle. This is the second box we have ordered - the first one took about a year to fill, so although it might seem a tad on the expensive side to purchase a box the cost per month is actually quite low. The box arrived the day after it was ordered - great service thank you!

November 24, 2022
Zero Waste Box logo

Reply from Zero Waste Box

This is so wonderful to hear! Thank you very much for your positive review and for recycling with us :)

Have a good weekend - The Zero Waste Box team.

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. This box assists my company in transitioning towards 'zero waste' by greatly reducing the amount of waste going to landfill.

January 5, 2023
Zero Waste Box logo

Reply from Zero Waste Box

This is great and exactly why we provide this type of recycling service. Thank you and your company for recycling with us!

- The Zero Waste Box team

Rated 4 out of 5 stars

Great way to increase recycling

Great to provide a service to increase what I can recycle. Shame it's a bit expensive as I think that would put many people off in the current economic climate (although I understand it must be a costly process). Useful that the cost of the return is included in the up front cost

January 5, 2023
Rated 3 out of 5 stars

Siop Dewi

Siop Dewi
As a small retailer trying to encourage people to recycle in a rural area we find the cost of buying the boxes difficult.
Thank you
Dewi
07702 380216

December 6, 2022
Zero Waste Box logo

Reply from Zero Waste Box

Thank you for your honest review and interest in recycling via Zero Waste Box.

The price of a Zero Waste Box is based on the current shipping and recycling costs for each material type. It's an all-inclusive recycling solution, and the price per box includes:

● The cost of the box
● The shipping of the box to you
● The return shipping to our Materials Recovery Facility once your box is full, via a prepaid UPS label
● The entire recycling process

We understand this service may not be a fit for all customers at this time. We recommend checking out TerraCycle’s National Recycling Programs, which offer free recycling solutions: https://www.terracycle.com/en-GB/#

Best regards - The Zero Waste Box team

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery. Box easy to assemble so you can use it straight away. It so great that all that plastic packaging you are not sure will ever be recycled is going to be recycled properly. It feels great to think that my plastic is no longer possibly ending up being burnt in another country. I feel like I am taking responsibility for the plastic choices I make.

December 18, 2022
Zero Waste Box logo

Reply from Zero Waste Box

We love hearing this! Thank you very much for your honest and positive review, and thank you for recycling with us!

- The Zero Waste Box team.

Rated 5 out of 5 stars

Discreet and useful

The Zero Waste box sits very comfortably in my porch (no smells as it's outside !) and I am gradually filling it. The capacity for a medium sized box seems good. We are only an elderly pair but I am surprised at how much film we generate. All looking good.

December 16, 2022
Zero Waste Box logo

Reply from Zero Waste Box

Thanks very much for your lovely review, we're happy to hear about your positive Zero Waste Box experience and want to thank you for recycling!

- The Zero Waste Box team.

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