I´ve returned a pair of sneakers for a refund, following every procedure indicated by the custumer service, on the December 3, 2025 and still haven´t got the refund. After several email´s, asking f... See more
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There are things in life that cannot be described but only experienced! Zespa footwear is just one of them! I was guided in my purchase by the kind and professional Marine. So I have... See more
Company replied
Shoes are truly amazing. Nice look, durability and feeling for those with leather inside. But had a bad surprise once with inside made out of mesh instead of leather as read on the online descriptio... See more
These are the most comfortable shoes I ever bought in the look very nice.though from the leather I prefer ZSPGT then the one used for ZSPGT Max– Because it looks more elegant. The inside completely ma... See more
Company replied
Company details
Written by the company
Zespà a été fondée en 2009 dans le sud de la France. Nous fabriquons des chaussures avec une seule idée en tête : qualité, sophistication & sport en nous inspirant de nos racines aux couleurs méditerranéennes, et en utilisant ce que nous pensons être les matières les plus pertinentes. Nos produits durent longtemps, tout en conservant leur style unique. Ce que nous faisons, c'est produire des chaussures distinctives pour les personnes sensibles à la haute qualité tout en essayant de rester cohérent avec une gamme de prix juste. Conscients des enjeux sociétaux et environnementaux, nous sommes heureux de développer ce projet Zespà avec nos équipes en plaçant la thématique RSE au centre même de nos préoccupations et de notre stratégie. Depuis près de 10 ans, nos clients sont témoins de notre effort et notre seul objectif pour arriver à la paire de chaussures la plus sophistiquée, la plus polyvalente et la plus intemporelle sans renoncer à la qualité, au confort et à notre signature sud de la France.
Contact info
Marseille, France
- bonjour@zespa.fr
- zespa.fr
3.1
Average
265 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 24 hours
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There are few who can match this…
There are few who can match this premium level of service, commitment, delivery and above all quality in everything from packaging to the exquisite feeling of perfection in every detail of these wonderful shoes. This is premium at its best.
February 10, 2022
Unprompted review
Reply from ZESPÀ
Hi Max,
Thank you very much for this wonderful comment 😍 We have no other words than thank you 🙂 and we are happy to see that your purchase suits you 😉
Have a lovely day 🌞
Zespà team
Order online 2 pairs of shoes in…
Order online 2 pairs of shoes in different design but same size , but despite being the same size 37 , the sizing are different .
February 10, 2022
Reply from ZESPÀ
Hi Grace,
Thank you very much for your purchase 🙂
Indeed, depending on the model, the fit can be different.
we offer different models to suit different foot shapes.
if you want to exchange your size, don't hesitate to contact our customer service at the following address: bonjour@zespa.fr
Have a lovely day 🌞
Zespà team
Great shoes made in leather and natural…
Great shoes made in leather and natural materials. Difficult to find these days. Excellent delivery and return service!
January 14, 2022
Unprompted review
Reply from ZESPÀ
Hi Mirko,
we work daily to find high quality materials. Thank you for your trust 🙂
Have a lovely day,
Zespà Team 🌞
Reply from ZESPÀ
Hi Candido,
We are happy to see that our products are suitable for you 🙂
Enjoy your day 🌞
Zespà Team
nice packaging,fast shipping and good…
nice packaging,fast shipping and good product condition
January 5, 2022
Reply from ZESPÀ
Hi,
Thank you for your comment 😍
Have a lovely day,
Zespà team
Perfect Service and Quality
January 4, 2022
Reply from ZESPÀ
Hi,
Thank you for your comment 🙂
Have a lovely day 🌞
Zespà Team
Reply from ZESPÀ
Hi Petra,
Thank you for your comment 🙂
Have a lovely day.
Zespà Team
Fast and efficient
January 3, 2022
Reply from ZESPÀ
Hi Fauzi,
Thank you for the feedback 😉
Have a nice day
Zespà Team
Reply from ZESPÀ
Hi Cecile,
Thanks for this beautiful comment 😊
Have a nice day,
Zespà Team
Customer Service Experience
I was in contact with the customer service for the replacement of a shoe. Marine did a great job. I was helped immediately and competently. This experience encourages me to continue buying from Zespa.
December 4, 2021
Unprompted review
Reply from ZESPÀ
Hi Samuel,
Thank you for your comment 🙂
We wish you a happy holiday season and a lovely day.
Zespà team.
Wonderful customer service
Wonderful, efficient and very personal customer service. Oh and the sneakers are fabulous - great quality and unique design.
December 7, 2021
Unprompted review
Reply from ZESPÀ
Hi,
Thank you for your feedback 🙂
Have a lovely day,
Zespà team
Zespa offers great and pristine…
Zespa offers great and pristine products. I have also had a superb experience with their customer service team! Highly recommend!
October 27, 2021
Unprompted review
Reply from ZESPÀ
Hi Stefan,
Thank you for your purchase and feedback 🙂
Have a lovely day.
Zespà Team
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