Good customer service, would use them again. The result was delivered next day, I dropped the test late afternoon the day before. Price not too expensive vs the market, although could be cheaper! I c... See more
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5 star for Assia (and 0 star for the contact centre) She called me immediately after receiving my mail. Many thanks and hope I will receive the test kit by Saturday.
Fake 5 star reviews here. SCAM. Police investigators have been informed. PCR results do not arrive from the dodgy fake "lab" they work with up north in Bradford. Calls always diverted in India. They... See more
01 Harley Street takes no interest in following up on tests with the laboratory they use for their arrival PCR test service. I am on day 4 still waiting for the test result. Their phone line is imposs... See more
3.1
Average
86 reviews
No history of asking for reviews
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providing false data to the UK government
This website provided false data to the UK government website for covid test centers. Their services and prices do not match the information they provided to the UK government.
There is no availability at all at any date for tests in London, even though they provided London as location for their affordable tests, to lure people to their overpriced (3 times more expensive!) remote tests.
September 1, 2021
Unprompted review
Cannot get address or contact them.
I booked two on-site swabs in Bristol for our day 2 tests following return from a green list country. £20 each which is very reasonable, and in a location that suited us. Received confirmation etc via email, and appointment reminder emails as well. All looked good.
*However* I have tried multiple times to contact them to find their address and could not get a response. This includes via phone and email and adding notes to my order. The phone just rings off without anybody answering it, and I have not received a reply to my email in the 2 weeks since I sent it. There is no Bristol address available on Google, on their website or any of the communication I have been sent. This leads me to believe it is a scam and their Bristol on-site test swab does not exist.
Our tests are today and in all likelihood we will not be able to get them done. Meaning we have paid to receive nothing.
August 23, 2021
Unprompted review
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