ABAX UK Reviews 

I don’t usually write reviews unless I feel I have something genuinely useful to say, but ABAX UK deserves the mention. We use their tracking system at The Coffee Desk to manage our engineers and keep our customer interactions running smoothly. It’s reliable, easy to use, and has become a crucial part of our daily operations.

The geofencing feature is brilliant – it gives us real-time visibility of where our engineers are, which helps us stay organised, especially in busy city areas. It’s not about micromanaging; it’s about ensuring everyone’s on the same page and delivering the best service to our customers.

I have to say, the system has saved us more than once – including the time we found a van parked on a crowded London street after an engineer forgot where they left it.

I don’t know who runs ABAX, but as a small customer, I’ve always felt valued. Their support is responsive, and the system just works without any hassle.

If you’re looking for a reliable and straightforward tracking solution, I highly recommend ABAX UK.

James, Director at The Coffee Desk

We use to ABAX to track our company pool vehicles and from initial enquiry to ongoing support Jack has been really helpful. Can't fault their Customer Service.

Always helpful and nothing is ever too much trouble

Trackers not the best,
Communication poor, as soon as you ask for information about cancellation of your trackers,
Be aware of the renewal process they catch you out with, it’s as close to a scam how cute they get you

Here at Tillers Turf, and our sister company Fineturf, we have nearly 120 trackers fitted to our vehicles.
I can't speak highly enough of Colin Cowx (our account manager). He is always there to help with any problems, or gets in touch to give advice and information on new products that could help our businesses.
The whole system is very user friendly, and the gps positioning is very accurate.

Genuinely appalling company, after paying for their services for 4 years they’re pulling out small print and refusing to end our contract despite the reason being they’re unable to accommodate our business needs. (They don’t do cameras)

Rude and incompetent staff with pushy and unpleasant sales. To add insult to injury our insurance company doesn’t recognise their trackers as good enough to have any affect on our premiums, something we were assured they would.

I would strongly advise you stay well clear of them, another company that prey on small businesses through complex and completely unfair terms and conditions.

Jack was very helpful guiding me through the admin side of things, very clear and helpful guidance

Both Usaamah & Jack have been really helpful in the process of setting up our fleet of 10+ vehicles with trackers. They offer ongoing support and helped us set up the software and understand the data it collects. Thank you!

Excellent service easily contactable and the tracker works perfectly

Very proactive company that offered a FOC trial

I was introduced to Abax by a business colleague
Greta value and keep track of my vehicles at all times
Excellent service too
Recommend to anyone
Thanks

Quick delivery of the trackers/easy to install/ customer support was great
would recommend

The customer service is brilliant.
The system is very user friendly and easy to navigate.
We have both vehicles & equipment on the system and they have been an asset to the business in tracking our vans and the equipment usage for helping keep on top of services.

Always easy to get a hold off when you need help or support. Intuitive and easy to use apps. Not many companies also give regular courtesy calls to check all is going well to offer support but ABAX do. Great service and value for money.

Abax tracking has provided quick, simple, helpful peace of mind for our machines and trailers. We have tried 2 other tracking companies and had nothing but issues or poor communication- Abax have been the opposite, always willing to help, and at the end of the phone anytime we need.

The support from the start has been amazing cant thank Jack and the team enough, they have gone above and beyond for us.

Great customer service

Jack was excellent

Possibly the worst tracking providers there is out there, the most disgusting and rude staff and the unlimited issues we received with the units was relentless. There was zero help from the customer care team team and we was left with trackers that just didn’t update or work efficiently. The app was awful and we couldn’t get onto live tracking nor anything els on the app worked either. I guess you pay for what you get. This is awful, everything about it. From the moment I was completely harassed by a sales man in the initial stages singing and dancing about how great they are, completely fell into this one! He even guilt tripped me into setting up an account due to him really needing the commission. They ring you every day and bombard you until you sign up! The moment we installed these, I had big issues telling me my kit was on another road when it was in my garage all along, it just never corrected or updated so therefor it’s completely doing the opposite of what I needed it to do.

There awful.
Stay clear.

Customer support not brilliant and don’t make it easy to cancel, wouldn’t recommend them to anyone.