Abcord Insurance Services Reviews 

269
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being extremely helpful, polite, and patient when explaining various policy options and answering questions. Consumers note that the entire transaction process is straightforward, highly efficient, and entirely free of any aggressive sales pressure. Furthermore, advisors take the necessary time to thoroughly understand individual client situations, ensuring people feel completely comfortable and well-supported throughout their entire journey. However, some reviewers expressed minor reservations regarding unexpected fees, occasional difficulties in catching every small detail during calls, and general uncertainties about how the insurance coverage will perform when actually needed later.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Service

Users describe positive interactions with service, highlighting courteous staff who provide prompt,... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are honest, friendly, and patient.... See more

Price

Clients share positive opinions on price, noting that reviewers secured very competitive premiums and saved a... See more

User experience

Customers consistently note positive experiences with user experience, highlighting straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ivan Silvester at Abcord was friendly and patient, he answered all my questions both on the phone and over email. Finding unoccupied house insurance for my deceased brothers property wasn't something... See more

Rated 5 out of 5 stars

Really good to find a company insuring unoccupied property that doesn't say it's for 3 months no refunds. I only needed to insure for 10 days, so received refund less admin fee. Ivan was very good at... See more

Rated 5 out of 5 stars

Daniel Silvester was superb! I say that because he took time to listen and understand my situation and suggest some solutions to help. The whole process was seemless and I was treated like a h... See more

Rated 5 out of 5 stars

I spoke with Daniel Silvester today who was extremely helpful providing me with a flexible landlord policy. I had already auto-filled a questionnaire regarding the insurance that I needed, so he was... See more


Company details

  1. Landlord Insurance Company
  2. also in
  3. Insurance Agency
  4. Insurance Broker

Written by the company

At Abcord we provide specialist landlord and unoccupied insurance products for residential properties in the United Kingdom. Call us to enquire about our products and services We have a range of underwriters and our friendly, efficient team is on hand to give you the best possible service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

269 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(269)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charmaine was absolutely great

Charmaine was absolutely informative & helpful.
As it is for a bereavement property inheritance in milton Keynes & charmaine was also compassionate with this being the case..
Anyway we covered insurance at the approx length of probate & the price with the service offered was a great deal...
Thank you to abcord & charmaine.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Returning customer

Returning customer. Very happy with the courteous ,professional manner Shahid dealt with setting up my policy. Made it all very easy thank you.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent, courteous and professional service.
Easy insurance arrangement process and fast response to any questions.
Price and options quoted very competitive.
I would definitely use the again.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Worker Ivan

The operative who I dealt with at the company. His name was Ivan, went way and beyond to find me the right insurance. We went back and fourth a few times to add on and confirm further cover. He called back in a timely manner and at the times agreed. I also dealt with the Manager Dan who was also very professional. My rental property is in safe hands with this company.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient

Shahid was very efficient and explained the policy offered clearly, competative price and tailored product as required.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Private landlord

Daniel was very helpful,very cheery and kept me rght with the new policy detail's .
Will use them again defo.

Kind regards Ian

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Daniel Silvester

Daniel Silvester, Abcord Insurance Services
Daniel helped me out of a insurance situation which was at a time when i did not need the stress, he listened and gave me a very competitive quote and then give me the time to take this in without and pressure at all, which is what I asked him to do. I would not hesitate to talk to Daniel and his team again, should i ever need to. Thanks again Daniel.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Best specialist insurance company…

Best specialist insurance company I dealt with.
Abcord listened and understood the requirements, and shared options clearly. Easy to do business with and much better than the others I spoke with.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

unoccupied property cover - Toran

Had a call back from Toran regarding unoccupied property cover. He ran through the details of the policy and quoted me very happy.
Paper work came through quickly. One small typo, which was corrected quickly and boom, cover in place. Really happy with the simplicity, price and overall service. Thank you!

October 14, 2024
Unprompted review

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