Great company, done my driving instructor policy through them for my 3rd year and they’ve been great. Joe W from the driving instructor team is very good, very polite and knowledgeable, makes my life... See more
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I’ve been with Academy insurance, Egham branch for decades. I assume there has been a takeover by another firm. This firm doesn’t answer the phone. And is not the same level of service that I used... See more
Company replied
Harvinder Kalsi is an absolute superstar! Getting my driving instructor insurance could have been a daunting task, but she turned it into a breeze. From our very first conversation, it was clea... See more
Second year running and can not fault the service and dedication I received. I really feel like a valued respected customer. Harvinder exceeded my expectations as usual and has most definitely gone be... See more
Company details
Written by the company
Academy Insurance is an independently owned high street insurance broker that offers all kinds of general insurance products.
Contact info
United Kingdom
- academyinsurance.co.uk
4.2
Great
710 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
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"I had the pleasure of receiving…
"I had the pleasure of receiving excellent assistance from Harvinder Kalsi. Her service was truly exceptional – helpful, knowledgeable, and efficient. She went above and beyond to ensure I understood every aspect of my insurance, demonstrating a remarkable level of professionalism and genuine care. Her friendly demeanor made the entire process a positive experience. I highly appreciate her dedication and would enthusiastically recommend Harvinder to anyone seeking not just insurance guidance, but an outstanding customer service experience."
November 8, 2023
Great overall positive experience as a…
Great overall positive experience as a recent qualified ADI Harvinder Kalsi listened and made the whole experience on buying my new policy really easy. Would definitely recommend her Dudley branch. Thank you Academy Insurance & especially Harvinder. Will definitely be recommending your services to my colleagues.
November 8, 2023
Mike's commitment to getting what we needed was fantastic!
Mike put an inordinate amount of time into getting a good quote with all requirements and factors included. Excellent service.
November 7, 2023
Good customer service well spoken good…
Good customer service well spoken good explanation of products available will recommend to friends and family
October 30, 2023
Knowledgeable
Knowledgeable, research better alternatives, take time to explain their proposals, friendly and approachable.
November 2, 2023
I really appreciate the personal and…
I really appreciate the personal and professional advice from Academy Insurance.
Harvinder Kalsi was so very helpful and I wished there were more people as professional.
Great service many thanks 😊
November 6, 2023
I bought a driving instructor policy…
I bought a driving instructor policy today. I got very competitive price.
Harvinder is very helpful and professional. She answered all my questions and was very polite.
Definitely recommend.
November 2, 2023
Okay thanks
November 2, 2023
Customer service was brilliant
October 25, 2023
Very satisfied!
I am a return customer with Academy Insurance, having worked with Michael Dodd of the Avonmouth Branch to source cover for my various rental properties around the UK. Michael has always been extremely helpful, clear and responsive to all my queries and requests, even when I've had particular conditions from my lenders and/or in my lease. I highly recommend Michael and Academy Insurance and I'm very happy with the service received.
October 31, 2023
Excellent service.
Alison was very friendly, helpful and knowledgeable. Took the time to answer all questions and went through the quotes and coverage thoroughly.
October 27, 2023
Absolutely excellent customer service…
Absolutely excellent customer service from Harvinder I cannot praise this company enough the whole experience has been excellent
October 17, 2023
Dealing with real people
Dealing with real people, such a joy, and still competitive prices.
October 25, 2023
Great company to deal with
Great company to deal with, very organised and helpful staff, offered best price for driving instructor insurance. Happy with their service
October 24, 2023
Good Sevice provider
October 19, 2023
Friendly helpful plus professional
October 18, 2023
It was really great speaking to Mike…
It was really great speaking to Mike Dodd and team, the services were excellent. Definitely recommend others to use .
October 16, 2023
Good good good
October 10, 2023
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