Great company, done my driving instructor policy through them for my 3rd year and they’ve been great. Joe W from the driving instructor team is very good, very polite and knowledgeable, makes my life... See more
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I’ve been with Academy insurance, Egham branch for decades. I assume there has been a takeover by another firm. This firm doesn’t answer the phone. And is not the same level of service that I used... See more
Company replied
Harvinder Kalsi is an absolute superstar! Getting my driving instructor insurance could have been a daunting task, but she turned it into a breeze. From our very first conversation, it was clea... See more
Second year running and can not fault the service and dedication I received. I really feel like a valued respected customer. Harvinder exceeded my expectations as usual and has most definitely gone be... See more
Company details
Written by the company
Academy Insurance is an independently owned high street insurance broker that offers all kinds of general insurance products.
Contact info
United Kingdom
- academyinsurance.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
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Dealing with nice helpful people is…
Dealing with nice helpful people is always a pleasure.
Very helpful,
Very helpful,
Understanding,
Very polite,
And the best cover low price.
Great customer service.5stars.
Highly recommended.
Thanks Harvinder Kalsi for your professional service.
Talking to Harvinder was great…
Talking to Harvinder was great experience and she made me happy because of politeness very nice thanks
Good communication very well explained…
Good communication very well explained and very very good presentation
A very helpful and efficient member of…
A very helpful and efficient member of your team made the process easy!
Good service !!
Really lovely lady ,so helpful and…
Really lovely lady ,so helpful and understanding, very knowledgeable. Made a difficult situation easy thankyou ,would definitely recommend
Very bad experience as i have more then…
Very bad experience as i have more then 12 policies with them and in regards to one new policy i have called Jamie brown 9 times in 3 days time and he never called me back.
So point is even if there is an issue customer should be updated about it and if a customer is calling you then at-least you should respond with an update.
Pathetic experience overall...
Very easy to deal with
Good Service
Insurance Advisor Harvinder was very friendly & professional & catered to couple of changes I requested afterwards. Happy with the service...Recommended...
I’m very happy that I bought my…
I’m very happy that I bought my insurance from them they have vert fair prices and the customer service are very very helpful thank you very much
efficient
efficient, helpful, friendly and put on hold endlessly plus giving me the product I wanted
Have been with Academy along time
Have been with Academy along time. Have a few insurances with them. They always do their best for us & get a good price with good cover. The main thing for me is that you ring & know who you are speaking to. On first name terms with Jayne. OK we perhaps could get it cheaper & keep swapping & changing ins brokers to get the best deal but would rather stick with who we know & trust. Very helpful earlier in year when had a particular issue with car insurance.
Quick service and very helpful
Very helpful and friendly staff…
Very helpful and friendly staff (Harvinder Kalsi). They found for me quickly good policy insurance. It was pleasure to deal with them. Highly recommended!
Home Insurance Issue
I dealt with various individuals at Academy regarding my home insurance, my review refers only to Julie (a part-timer). Friendly, efficient, informed. Went above and beyond, to sort out the issue with the insurance. Much appreciated. An employee to be valued by the employer.
Excellent service
I’ve been a client of Academy for 12 years, with them arranging cover for my classic car. I’m in the process of selling that vehicle and asked for a quote on my replacement modern vehicle.
Alison was extremely helpful in running through options and sorting out my no claims bonus for the new policy which I needed to be in place for the following day.
Highly recommended.
Harvinder she is so amazing all the…
Harvinder she is so amazing all the times make sure you be happy and good price.
Customer service absolutely Great definitely recommend her thanks.
Thank you Harvinder Kalsi for great…
Thank you Harvinder Kalsi for great service and being very helpful. I can recommend academy insurance for ADI & PDI INSURANCE 👍🏾.
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