Ace Energy Bath Reviews 493

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their punctuality and respectful conduct. The service provided is frequently described as excellent, with many people appreciating the quick response times, clear communication, and the thoroughness of the work completed, whether for electrical, plumbing, or boiler services. Reviewers also value the company's reliability and the peace of mind that comes from knowing they can depend on them for various maintenance needs. However, some people mentioned an instance where an engineer's experience was questioned, suggesting a potential lack of thoroughness in diagnosing a problem.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team arrived on time, kept us well informed on what they were doing and progress in general. Both engineers were very pleasant to work with and respectful of our property and cleaned up at the end of... See more

Rated 5 out of 5 stars

The two electricians from Ace arrived within 90 minutes of our call. They checked everything thoroughly and recommended further action. They behaved professionally and courteously throughout. Ace al... See more

Rated 5 out of 5 stars

Appointment arranged courteously at fairly short notice. The team arrived promptly on the agreed date and carried out the work cleanly with no disruption. We were kept informed of what was going on, a... See more

Rated 5 out of 5 stars

Just incredibly efficient all round , from initial conversations through to installation . The guys who installed were really polite and very tidy . No long waiting for someone to pick up a call and v... See more


Company details

  1. Boiler Supplier
  2. Electrical Engineer
  3. Plumber

Written by the company

Bath's leading plumbing, heating and electrical company. Specialising in boiler installations, plumbing, heating repairs and servicing, radiator installations, powerflushing, Electrical Test & Inspect, emergency plumbing and electrical work.


Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

As usual first class service from Ace Energy

Ace Energy installed out boiler in 2020 and have carried out the annual service from 2021. We have always been pleased with the friendly, efficient and professionalism of the engineers. These aspects were all to the fore when this year's service was carried out today by the Ace Energy engineer, Liam, and his colleague, who we think was an apprentice. Given all the above my wife and I recommend Ace Energy to anyone who wants first class service at a reasonable price.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Reliable Service

Since I have found Ace Energy Bath, I haven't used any other company. They have taken the headache out of resolving electrical problems for me. They are wonderfully efficient and great communicators. My call was answered immediately and a date fixed. I received reminders and a text to say when my electrician would be arriving. He was perfectly on time. Hugo is friendly and polite and he works conscientiously and efficiently. He also explains the problems and solutions clearly. All very professional and no nonsense!! And my invoice was already in my inbox by the time Hugo had left. I am very happy to recommend Ace Energy Bath

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

We have used Ace Energy for years

We have used Ace energy for years for both home and our office, they are totally reliable, professional, knowledgeable and a pleasure to work with with, I would not hesitate to highly recommend them for both plumbing and electrical installations, thank you team you are truly excellent.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Ace Energy. Installation of new hob : Price as quoted, and polite efficient gas engineer

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

A first class repair made to our…

A first class repair made to our pressurised hot water heating cylinder by Matt who drained the tank, changed the faulty valves and fixed the leaks. A highly recommended company which we regularly use for all our maintenance issues.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very Efficient Service

From the initial service request to completion of the task, ACE Energy proved very efficient and reliable who provided excellent communications. Thank you.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Dependable company

Safe, Efficient , reliable, skilled, courteous, helpful , kind , intelligent , clean tradespeople.
During the total replacement of a kitchen in Bath in a grade 1 listed building Ace Energy have been there for all my plumbing and electrical requirements . From safe removal to final fit of all items including new wall lights and large ceiling pendant

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

The electrician arrived on time, was very efficient and helpful. Got the job done very quickly. Would highly recommend!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended.

Team arrived on time, kept us well informed on what they were doing and progress in general. Both engineers were very pleasant to work with and respectful of our property and cleaned up at the end of each day. There were some ancillary building requirement which other members of the Ace team attended to promptly. All in all, a good job completed. Bath BA1 6BA.

July 23, 2025
Unprompted review

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