Aconveyancing Reviews 87

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted initial delays, particularly with searches or the start of the process, and a few experienced issues with communication or a lack of updates, especially when there were changes in solicitors. A small number of people were dissatisfied with the perceived lack of progress or responsiveness from certain individuals, leading to frustration and extended timelines.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers frequently praise individuals like Hollie, Grace,... See more

Service

Reviewers highlight positive aspects of service, with many praising the prompt communication, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the promptness... See more

User experience

People report positive experiences with the user experience. Customers describe the process as excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hollie was excellent in keeping us updated and guiding us through the whole house selling experience. We liked the online form filling as it was easy to see what we had done and what was still outstan... See more

Rated 5 out of 5 stars

A conveyancing was recommended to me by couple of people based on their previous experience. Jane and Louise were really good. As it's been 18 years since we purchased our last house, we didn't have a... See more

Rated 5 out of 5 stars

I feel very lucky to have been allocated Hollie to handle my house sale and purchase. From start to finish she was outstanding – always clear, responsive, and on top of everything. What could have b... See more

Rated 5 out of 5 stars

If I could add more stars I would. As a self employed agent, it’s so refreshing when I know Hollie and Grace are my conveyances. They work tirelessly and their communication is second to none. I re... See more


Company details

  1. Legal Services & Government

Written by the company

Specialist and Dedicated Conveyancing firm offering a highly professional, personal and efficient service at a competitive price


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Experts in creating delays

Experts in creating delays. We are the buyers of a property being sold using this company and for 4 months all they have achieved is to ignore all parties involved, including their own client despite daily chases. Even when the issue was escalated we were ignore for weeks. If you can get through to these people on the phone there's always 'the dog ate my homework' types of excuses. On the day of completion after taking their money they suddenly decided that a crucial document was missing and delayed the process even further. To say they are the experts in conveyancing and property law is an utter scandal.

November 28, 2025
Unprompted review
Aconveyancing logo

Reply from Aconveyancing

Unfortunately, as clearly stated in your review you are not a client of our firm and so we are unable to comment.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Natalie Moore during my recent conveyancing process, and I cannot recommend her highly enough. From start to finish, Natalie demonstrated exceptional professionalism and commitment. She kept me informed at every stage, was proactive in addressing any concerns, and most importantly, made herself available whenever I needed support—despite the countless calls I made!
Her patience, understanding, and ability to navigate complex situations with ease are second to none. Natalie is a true delight to work with, and I would strongly encourage anyone seeking conveyancing services to choose AConveyancing and specifically Natalie Moore. Thank you, Natalie, for making the entire experience seamless.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Hollie and Grace were efficient and…

Hollie and Grace were efficient and professional throughout the process. The advice given was always balanced and honest. Problems were dealt with speedily. Have sold two properties through Aconveyancing and am looking to do my third with them in Jan 2026.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Successful Remortgage

We have just completed the remortgage of our house using Aconveyancing. Despite only appointing them a few weeks before completion was needed Hollie Sowter pulled out all the stops to ensure a successful conclusion. Communication was excellent throughout both by email and phone, and Hollie was always available to answer any queries. Most refreshing! We would highly recommend them.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Both Hollie and Grace were amazing during the entire process. They always answered any calls and when emailed, they responded the same day; sometimes almost instantaneously. Every question I had they answered with clarity and patience. I would like to send my heartfelt thanks to them both. They made what is normally a very stressful process much less stressful.

In addition an extra thanks to Jane for her time and patience when Hollie and Grace were on annual leave. My emails and calls were never left unanswered.

Would highly recommend.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Was really impressed with this company…

Was really impressed with this company acting for me in the sale of my house. It was great doing everything on-line and not have to book appointments and travel to offices. Would definitely use them again.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

High recommend

Highly recommend Jane for your conveyancing needs. Jane is supportive, professional and knowledgable. She was on hand every step of the way and we are really grateful for her support through the buying and selling process.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fast response and Efficient conveyancing

Edie Thompson was very efficient and responsive, something I have come to value greatly! She made the house sale low stress and was always pleasant, knowledgeable and friendly to talk to on the phone. Thanks Edie

September 5, 2025
Unprompted review
Rated 4 out of 5 stars

Freehold and headleasehold conveyancing services

We appointed Aconveyancing to handle a very complex purchase of a freehold and headleasehold. As this was an equity release case study, Natalie Moore's practice was one of the only registered conveyancing solicitors to deal with this. I requested the personal expertise of Natalie to handle this case and she was very good and empathetic to the complicated and often stressful nature of the case. Natalie was like a dog with a bone and in my opinion, fundamental in drawing this to a conclusion after 18 months of needless delays.

I'd use Natalie again and anyone looking to purchase their full title I'd say, it's not for the feint hearted but Natalie Moore can guide you through it.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Personable and Professional

This is our 2nd time using A conveyancing and I'm glad we did. The service from start to finish was absolutely brilliant and dealing with Grace and Hollie throughout was a pleasure. Thank you so much for all your help ! We will definitely use them again but not for a long time now haha.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, would recommend them if your looking to buy a property, we dealt with Grace Timms and Hollie Sowter, who were both very efficient and pleasant to deal with

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience with this company

Our experience of working with this company was very positive, they responded to our questions/queries with efficiently & speed. Excellent client support & we would recommend this company & their conveyancing service to anyone looking for a legal service for selling or buying a property. We worked with Grace Timms & Hollie Sowter, both highly recommended.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Hollie!

I feel very lucky to have been allocated Hollie to handle my house sale and purchase. From start to finish she was outstanding – always clear, responsive, and on top of everything. What could have been a stressful and overwhelming process was made so much easier thanks to her calm and professional approach.

She took all the worry out of moving, kept me updated at every stage, and nothing was ever too much trouble. I honestly couldn’t have asked for better support. Hollie is a real asset to Aconveyancing, and I wouldn’t hesitate to recommend her to anyone.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Jessica was highly efficient and…

Jessica was highly efficient and responsive. It took less than 24 hours from my first email to onboard aconveyancing. Meanwhile, i got provided a quote within hours and few hours later i was on phone and few later we had onboarded. Very efficient and really valuable. Would def reccommend.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Jane Hilton was brilliant throughout the process

A conveyancing was recommended to me by couple of people based on their previous experience. Jane and Louise were really good. As it's been 18 years since we purchased our last house, we didn't have a clue what to expect. We arrange to meet with Jane to talk in person as we preferred it, she answered any questions and gave us regular updates during the stages. Thank you!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

Grace and Hollie handled both the sale of our previous home and the purchase of our new one. They were professional, efficient, and kept us informed throughout the process. We'd be happy to recommend their services.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

If I could add more stars I would. As a self employed agent, it’s so refreshing when I know Hollie and Grace are my conveyances. They work tirelessly and their communication is second to none.
I recommend Aconveyancing to my clients so it’s so important their service reflects with what I offer - I can safely say I wouldn’t recommend anyone else!
Thank you for your hardwork on Sandringham - my seller was moving alone and you made this process enjoyable and ‘stress free’

September 5, 2025
Unprompted review

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