Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... See more
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Review summary
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Every order is easy to organise online. If I have any queries re products then I give them a call and speak directly to sales. I’m never left waiting on the end of the line! The order is always shippe... See more
Company replied
My customer service rep was amazing! The third party delivery company was late in delivering my items and a few of them were now critical. Sam not only followed up the delivery company but made sure t... See more
Samantha has been excellent. Very responsive and incredibly helpful. The whole team at ADS are great. Service is excellent and delivery swift. We have been customers for over 10 years..
Company replied
Company details
About Adelaide Direct Stationers
Written by the company
We're Local, We Deliver
Contact info
2A Cardiff Court , 5094, Cavan, Australia
- (08) 8164 5700
- admin@adelaidedirectstationers.com.au
- adelaidedirectstationers.com.au
4.7
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic customer services
Fantastic customer services, can actually speak to someone in store.
February 12, 2026
Reply from Adelaide Direct Stationers
Thank you so much for the wonderful feedback! We’re glad to hear you received fantastic customer service and that you were able to speak with someone in-store. We really appreciate you taking the time to share your experience and we’re always here to help!
A bit slow to deliver this time due to…
A bit slow to deliver this time due to 1 item on back-order.
Otherwise as great as usual :-)
February 10, 2026
Reply from Adelaide Direct Stationers
Thankyou for your review.Sadly there was a delay due to a backorder which we expedited as quick as we could We do note you order had been marked hold until complete so in future we are always happy to ship what we have by unticking the hold until complete box if that assists but appreciate the comment on service which we pride ourselves on :)
It took a couple of days to be…
It took a couple of days to be delivered and then I was delivered the incorrect products and had to chase for the correct ones. Other than that the service is good.
February 11, 2026
Reply from Adelaide Direct Stationers
Thankyou for your feedback :)
Every order is easy to organise online
Every order is easy to organise online. If I have any queries re products then I give them a call and speak directly to sales. I’m never left waiting on the end of the line! The order is always shipped promptly, surprising me each time when it arrives so quickly.
October 5, 2025
Reply from Adelaide Direct Stationers
Thank you so much for your lovely feedback! We’re really glad to hear that ordering online has been easy for you, and that our sales team is able to help quickly whenever you have product questions. It’s great to know you’re never kept waiting and that your orders arrive promptly. We truly appreciate your support and look forward to helping you again soon!
Ever reliable service from Adelaide…
Ever reliable service from Adelaide Direct Stationers--accurate & dependable.
February 10, 2026
Reply from Adelaide Direct Stationers
Thankyou for the kind review
Always great service from you guys!
February 9, 2026
Reply from Adelaide Direct Stationers
Thank you so much for your kind words! We’re thrilled to hear you consistently receive great service from our team. We truly appreciate your support and look forward to helping you again soon!
It was very easy to order
January 28, 2026
Reply from Adelaide Direct Stationers
Thankyou for the kind review
Easy to order from the website & prompt…
Easy to order from the website & prompt delivery service as always
January 27, 2026
Reply from Adelaide Direct Stationers
Thank you so much for your lovely feedback! 😊
We’re really glad to hear you’re finding the website easy to order from and that your deliveries are arriving promptly. We appreciate your support and look forward to helping you again soon!
Helpful when phoned for assistance.
January 14, 2026
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
Will be looking at going elsewhere
Despite having a good payment record, we were delayed in one payment due to the Christmas period. Adelaide Direct Stationers decided to withhold our order until payment was made.
January 13, 2026
Reply from Adelaide Direct Stationers
Hi Team,
Thank you for your feedback.
Our records show that our staff were in daily contact with you to keep you informed regarding this issue. Please also note that our standard payment terms for accounts are 30 days from end of month.
If you require any further clarification, please let us know.
Reply from Adelaide Direct Stationers
Thank you so much for the lovely feedback! We’re really glad to hear you’re happy with our service and next‑day delivery. We appreciate you taking the time to share your experience.
Reply from Adelaide Direct Stationers
Thank you so much for the wonderful feedback! We’re really glad to hear you found our online ordering easy and our turnaround fast. Our team always aims to be as helpful as possible, so it’s great to know that came through. We appreciate your support and look forward to helping you again soon.
Reply from Adelaide Direct Stationers
Thankyou for your review!
GREAT SERVICE EVERYTIME
QUICK TURNAROUND TIME AND LARGE RANGE TO CHOOSE FROM. WEBSITE IS EASY TO USE.
December 22, 2025
Reply from Adelaide Direct Stationers
Hi Jenny, Thankyou for your kind review!
Top shelf service but poor product
Service from staff was top shelf. A shame that the product was below par. We bought 50x250ml PLA tumbler bio cups. We struggled to get them apart and when we did, found that most had an uneven base so kept falling over.
December 18, 2025
Reply from Adelaide Direct Stationers
Hi Team, Ill follow this up with our supplier. Will be in touch soon :)
Always great service
December 12, 2025
Reply from Adelaide Direct Stationers
Thank you so much for your lovely feedback! We’re thrilled to hear you’ve consistently had a great experience with us. We truly appreciate your support and look forward to helping you again soon.
They were so lovely and the order was…
They were so lovely and the order was completed so quickly. Definitely coming back for supplies for my next event!
December 5, 2025
Reply from Adelaide Direct Stationers
Thank you so much for the lovely feedback! I’m really glad we could get everything sorted quickly for you, and we’d be thrilled to help with supplies for your next event.
If you ever need recommendations or need help putting an order together, just let us know. We are always happy to make things easy for you.
Reply from Adelaide Direct Stationers
Thank you so much for the wonderful feedback! We’re really glad to hear your order arrived the same day—running out of toner is never fun, so I’m happy we could get you restocked quickly. If there’s ever anything else you need, we’re always here to help.
Reply from Adelaide Direct Stationers
Thankyou for your kind review
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
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