Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... See more
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Review summary
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Every order is easy to organise online. If I have any queries re products then I give them a call and speak directly to sales. I’m never left waiting on the end of the line! The order is always shippe... See more
Company replied
My customer service rep was amazing! The third party delivery company was late in delivering my items and a few of them were now critical. Sam not only followed up the delivery company but made sure t... See more
Samantha has been excellent. Very responsive and incredibly helpful. The whole team at ADS are great. Service is excellent and delivery swift. We have been customers for over 10 years..
Company replied
Company details
About Adelaide Direct Stationers
Written by the company
We're Local, We Deliver
Contact info
2A Cardiff Court , 5094, Cavan, Australia
- (08) 8164 5700
- admin@adelaidedirectstationers.com.au
- adelaidedirectstationers.com.au
4.7
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good selection and easy to find parts…
Good selection and easy to find parts and equipment, good turn around time.
November 6, 2025
Reply from Adelaide Direct Stationers
Thankyou for the kind review
Very Happy Customer
Samantha has been excellent. Very responsive and incredibly helpful. The whole team at ADS are great. Service is excellent and delivery swift. We have been customers for over 10 years..
November 6, 2025
Reply from Adelaide Direct Stationers
Thank you for the feedback on Samantha-I will personally ensure she is made aware of your comments
Highly recommend
Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our regular supplier of stationery and we've no need to look elsewhere.
October 31, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
Prompt delivery of orders
Prompt delivery of orders. Great range of products with good stock availability. Easy to use Website for ordering.
October 28, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
Reply from Adelaide Direct Stationers
Thankyou for the kind review
Easy ordering and arrived next day
Easy ordering and arrived next day, all products in stock
October 23, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
I've been dealing with ADS for a long time.
I've been dealing with ADS for a long time. Staff have always been friendly and helpful (shout out to Adrian!)
For the first time ever we had something stolen from the place we asked delivery driver to leave it. Lucky there was a photo! Anyway, all sorted now and no more leaving out!
October 15, 2025
Reply from Adelaide Direct Stationers
Thank you so much for your kind words and for taking the time to share your experience — we really appreciate your continued support! I’ll be sure to pass your shout-out on to Adrian, he’ll be thrilled to hear it.
I’m sorry to hear about the issue with the stolen delivery, but I’m glad it’s all been sorted out now. Definitely a good call on keeping everything delivered securely from here on out!
Thanks again for being such a long-term customer — we’re lucky to have you.
Reply from Adelaide Direct Stationers
Thankyou for your kind review
placed an order online and it arrived
placed an order online and it arrived. no hassle no need to follow up
October 16, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review
Quick and efficient service
Quick and efficient service, delivery next day no problems. Sometimes things are on a backorder though but otherwise very happy.
October 15, 2025
Reply from Adelaide Direct Stationers
Many thanks for your kind review
From phone call to ordering and pickup…
From phone call to ordering and pickup - Quality old style customer service at its best. Well done the team at ADS.
October 10, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
Our order 459254 is still incomplete
Our order 459254 is still incomplete. The orders were made on 30/09/25 and until now we haven't received this items:
0010024288 Perfect Print Copy Paper A4 80gsm 500 Ream Ream $6.00 5 $30.00. Please deliver urgently. Thanks.
September 24, 2025
Reply from Adelaide Direct Stationers
Hi Asurco, apologies for the delay of your paper. There was a technical error which we have now addressed, and we will express this out to you today. Again we apologize for the inconvenience as ADS prides itself on its next day metro delivery. If you have any more feedback please contact us!
Always lightning-fast deliveries and…
Always lightning-fast deliveries and friendly staff who go the extra mile every time :)
September 18, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
Alway great and fast service
September 12, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review
Great service as always
Great service as always.
I forgot to order a couple of items and they were delivered the next day.
September 5, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review!
Great Service and Staff
Customer service is outstanding. Especially Adrian, who always goes above and beyond to help.
September 4, 2025
Reply from Adelaide Direct Stationers
Thank you so much for your kind words! We’re delighted to hear you’ve had such a positive experience with our team. I’ll be sure to pass your feedback on to Adrian — he’ll be thrilled to know his efforts are appreciated.
We look forward to continuing to provide you with great service!
Goods delivered on time as as ordered.
September 2, 2025
Always helpful
Staff always helpful and if there is a problem, it is rectified speedily. They are happy to source items if not on website. We have continued to use ADS for more than 10 years. Very happy, thank you :)
September 2, 2025
Reply from Adelaide Direct Stationers
Thankyou for your kind review :)
Next Day Delivery
Next Day Delivery, so great for when your low on stock - and the friendliness of the driver was next level!
August 22, 2025
Reply from Adelaide Direct Stationers
That’s so great to hear! We’re glad the quick delivery helped out and I’ll be sure to pass your kind words on about the driver—it’ll make their day 😊
our order was delivered promptly the…
our order was delivered promptly the following day . Michael , our delivery driver, is always so friendly and efficient, service with a smile. He is an asset to your company !
August 15, 2025
Reply from Adelaide Direct Stationers
Thank you so much for your lovely feedback! We’re delighted to hear your order arrived promptly and that Michael provided such friendly, efficient service. He truly is a valued member of our team, and we’ll be sure to pass on your kind words to him.
We appreciate you taking the time to share your experience and look forward to assisting you again soon!
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