Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... See more
Company replied
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Review summary
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Every order is easy to organise online. If I have any queries re products then I give them a call and speak directly to sales. I’m never left waiting on the end of the line! The order is always shippe... See more
Company replied
My customer service rep was amazing! The third party delivery company was late in delivering my items and a few of them were now critical. Sam not only followed up the delivery company but made sure t... See more
Samantha has been excellent. Very responsive and incredibly helpful. The whole team at ADS are great. Service is excellent and delivery swift. We have been customers for over 10 years..
Company replied
Company details
About Adelaide Direct Stationers
Written by the company
We're Local, We Deliver
Contact info
2A Cardiff Court , 5094, Cavan, Australia
- (08) 8164 5700
- admin@adelaidedirectstationers.com.au
- adelaidedirectstationers.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Mitani Group
1. The webportal is easy and user friendly and the items have photos and description
2. Placing on order through webprotal is easy
3. Fast delivery
4. We like the lollies :)
July 5, 2024
Reply from Adelaide Direct Stationers
Thank you very much for your kind review!
Best regards,
Adelaide Direct Stationers
Reply from Adelaide Direct Stationers
Thankyou for your kind review
Prompt turnaround time
Prompt turnaround time. Exactly what a business ordering stationery is after.
June 27, 2024
Reply from Adelaide Direct Stationers
Thank you for your kind review!
We are glad to hear we could provide you with a good experience.
Kind regards,
Adelaide Direct Stationers
Reply from Adelaide Direct Stationers
Thankyou for the kind review
A better option for Stationery!
Cheaper prices, great service, prompt delivery! And yes, I am a human - a very impressed one!
June 25, 2024
Reply from Adelaide Direct Stationers
Many thanks for your 'human' reply ;)
Reply from Adelaide Direct Stationers
Thank you very much for your kind review!
Kind regards,
Adelaide Direct Stationers
Reply from Adelaide Direct Stationers
Thankyou for the kind review
Very easy to order and the whole…
Very easy to order and the whole transaction from ordering online to delivery was so effortless.
I had a phone call from Aeshah introducing herself and welcoming me. And the prices and availability of stock was great. Definitely a long term client.
June 10, 2024
Reply from Adelaide Direct Stationers
Many thanks for your kind review.I will make sure Aeshah gets notified as well of your mention to her ;)
Easy to make an order
Easy to make an order. Excellent delivery, driver was polite and drop items carefully.
June 7, 2024
Reply from Adelaide Direct Stationers
Thankyou for your kind review
Fast delivery to home address
Fast delivery to home address, polite courier and good price for items ordered.
June 6, 2024
Reply from Adelaide Direct Stationers
Thankyou for your kind review
very friendly delivery driver and very…
very friendly delivery driver and very helpful too
June 3, 2024
Reply from Adelaide Direct Stationers
Thank you for your kind review!
We are glad to that we could provide you with a good experience.
Kind regards,
Adelaide Direct Stationers!
thanks
Hi thanks for the freebies! makes me feel like you really value your customers! Will defiantly reorder stock from you for my area, and suggest to management to maybe switch over.
May 22, 2024
Reply from Adelaide Direct Stationers
Thank you for your kind review!
We are glad we can provide you with such good experience, our customers are all valued.
Kind regards,
Adelaide Direct Stationers
Exceptional service 5 stars
May 13, 2024
Reply from Adelaide Direct Stationers
Thank you for your kind review!
We are glad to that we could provide you with great service.
Kind regards,
Adelaide Direct Stationers!
Reply from Adelaide Direct Stationers
Thankyou for your review.We are pleased was delivered with a smile included ;)
Disappointed
Order said complete on website, when it was not.
Holding delivery until back order arrives in store, when selected not to wait for order to be complete before delivering - the reason we have been using Adelaide Direct Stationers
May 10, 2024
Reply from Adelaide Direct Stationers
Thankyou for your feedback.Order confirmations show on the website but all available stock is available to see prior to ordering.Available stock is sent unless a hold until complete option is ticked,I can see you placed an order on the 10/05 and all available stock was delivered on the 13/05.Some of your backorders arrived this morning and were immediately released
Reply from Adelaide Direct Stationers
Many thanks for your kind review
Reply from Adelaide Direct Stationers
Thank you for your very kind review!
Kind regards,
Adelaide Direct Stationers
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