Very efficient. Customer service was great and informative. I felt taken care of the ladies there were great ,super helpful and I will continue doing business with Advance America. Thank you Happy... See more
Company replied
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See what reviewers are saying
Hey Jill helped me merge my account so that i am able to access my account online instead having to come into the store! Very satisfied customer.
Company replied
Advance America came through when I need help the most. Didn't have the extra money for car repair could have lost my job if it wasn't for the helpful lady's of this store. I got money I need to get... See more
Company replied
Ladies here are nice and professional they helped me in my time of need and the process is simple and fast I works with Melissa
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7108 Turfway Road, 41042, Florence, KY, United States
- 859-746-0049
4.8
Excellent
116 reviews
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Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America's doing well & the…
Advance America's doing well & the employees are doing well too. My appreciation goes 1st to Jill & 2nd to Jessica!
August 15, 2023
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Ladies are professional
The Ladies are professional, courteous and always greet you with a smile.
July 8, 2023
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies in the Florence store are…
The ladies in the Florence store are really nice and awesome …They were friendly and curtious and very professional
March 17, 2023
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Wonderful workers!
My last visit was quick, effortless, and a pure joy! Dealing with the wonderful women at the Florence KY location is always a pleasure. My loan officer was Sarah and she was very knowledgeable and helped me navigate the system with ease. I'd definitely go back for all my short term money needs!
July 13, 2022
Reply from Advance America - Florence - 7108 Turfway Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The two ladies working at the turfway…
The two ladies working at the turfway road ,Florence are very amazing.they do good customer service and very kind.I like how they help me.very respectful.
February 9, 2022
Reply from Advance America - Florence - 7108 Turfway Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are very nice me.
September 23, 2021
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick fast and easy
Quick fast and easy. Stacy was very helpful. Will recommend and refer a friend a friend.
August 15, 2021
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America saved my day...
I am so very happy with Advance America. I was late on one of my bills and didn't know what to do. I was driving past the street and saw the sign, I was very relieved. I went inside and Jill took very good care of me. I was not there very long. Jill was very helpful and easy to talk to. Thank you very much.
August 9, 2021
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I truly enjoy going into the store
I truly enjoy going into the store. The customer service is wonderful. The ladies are so helpful and very personable. They make you feel like family! I love it! This is store in Florence!
July 14, 2021
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Both Jill and Staci at Advance America…
Both Jill and Staci at Advance America in Florence KY were super helpful! The process was flawless and they were very kind and understanding. I appreciate how quick and uncomplicated the service was. This business has really updated their services and it is so nice to work with them. Thanks!
April 26, 2021
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I am so glad I had the oppurtunity to…
I am so glad I had the oppurtunity to meet these ladies. Stacey is so friendly, nice & patient.
March 31, 2021
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The lady was excellent she was so…
The lady was excellent she was so polite and very helpful I went down the the street to check and go and the guy there was not helpful at all
January 24, 2021
Reply from Advance America - Florence - 7108 Turfway Road
Frederick: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Florence - 7108 Turfway Road
Tod: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Great customer service professionally…
Great customer service professionally and fast
December 1, 2020
Reply from Advance America - Florence - 7108 Turfway Road
Your business is important to us, thank you for your response!
Great Customer Service
I have had nothing but good reviews on Advance America . I go to the one in Florence Stacy is great and is a great asset to your company she always has a smile on her face when I've come in she has always treated me with great respect. Thank you so much for helping me when I have been low on funds .
Billie K Anderson
August 21, 2020
Unprompted review
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your response and comments regarding out services. We appreciate your business!
Stacey from the Turway road store in…
Stacey from the Turway road store in Florence was great. I always appreciate her.
June 25, 2020
Unprompted review
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your response and comments regarding our services. We appreciate your business!
Your agent is great at her job
Your agent is great at her job, very respectful.
May 6, 2020
Unprompted review
Reply from Advance America - Florence - 7108 Turfway Road
Thank you for your response and comments regarding our services. We appreciate your business!
My Experience is I love the staff and…
My Experience is I love the staff and the excellent service, my wife and I. wee are a Coustomer for longes time and wee get the best service Thanks!
April 9, 2020
Unprompted review
Reply from Advance America - Florence - 7108 Turfway Road
Your business is important to us, thank you for your response!
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