Recently retired and everyone especially the manager at this location on N. Shepherd are just wonderful. They made the whole process easy and they truly care :)
Company replied
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See what reviewers are saying
I received a call, from the company and the Customer Service Representative too time to explain the process of the loan.
Company replied
That CSR lady is so professional,nice and patient with me,I will be a lifelong customer w people like her working for AA.
Company replied
Just had the most positive experience at Advance America! Angela at the reception desk instantly brightened my day with her welcoming smile and professional demeanor. It's refreshing to find a p... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2902 N. Shepherd Dr., Unit G, 77008, Houston, Texas, United States
- 713-861-0748
4.6
Excellent
105 reviews
Asks customers to review
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Great cuatome service application was…
Great cuatome service application was fast and easy
September 25, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Icely was amazing made the process fast…
Icely was amazing made the process fast and easy
September 18, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
They provide western union services in…
They provide western union services in here.
September 5, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The experience was great Icely was…
The experience was great Icely was amazing made everything nice and easy
August 7, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Excelente servisio
July 22, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellence servisio
July 13, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies are very polite and very nice
They are very polite ladies they work very hard to get you approved.
July 2, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Ive been with the company for years…
Ive been with the company for years never disappointed always smooth and easy girls are always helpful
June 28, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Did western union girls were super nice
Did western union girls were super nice
June 17, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy great customer service
Fast and easy great customer service,I appreciate the quality of professionalism that they brought to help me out of a situation.
June 16, 2024
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
So Easy
The representatives were extremely nice and professional. They made everything easy.
May 1, 2024
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The representative was very helpful and…
The representative was very helpful and understanding. Answered my questions and made sure I understood. Great service!
October 23, 2023
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The representative was good
The representative was informative about the new changes, gave good customer service, and was efficient.
September 15, 2023
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are very understanding and very helpful
They are very nice people the place is clean very understanding and very helpful recommend anybody whoever decide to come come
August 26, 2023
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I absolutely love you guys
I absolutely love you guys! It’s super easy to get a loan and very nice people that work there gives out great services.
May 13, 2023
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
That CSR lady is so professional,nice…
That CSR lady is so professional,nice and patient with me,I will be a lifelong customer w people like her working for AA.
May 3, 2023
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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