Recently retired and everyone especially the manager at this location on N. Shepherd are just wonderful. They made the whole process easy and they truly care :)
Company replied
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See what reviewers are saying
I received a call, from the company and the Customer Service Representative too time to explain the process of the loan.
Company replied
That CSR lady is so professional,nice and patient with me,I will be a lifelong customer w people like her working for AA.
Company replied
Just had the most positive experience at Advance America! Angela at the reception desk instantly brightened my day with her welcoming smile and professional demeanor. It's refreshing to find a p... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2902 N. Shepherd Dr., Unit G, 77008, Houston, Texas, United States
- 713-861-0748
4.6
Excellent
105 reviews
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I really enjoyed my visit to Advance…
I really enjoyed my visit to Advance America on N. Shephard Dr. . Angela was awesome, very easy process and quick. Thank you for your professionalism and keep doing a great job. You are truly an asset to your company.
September 17, 2022
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I love how great Icely was very helpful…
I love how great Icely was very helpful and made the process easy.
July 14, 2022
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always excellent service provided by…
Always excellent service provided by the employee at 2902 North Shephard location in Houston, Texas. Isley and other employees are extremely kind and professional all the time. Thanks for great service.
May 3, 2022
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This was a easy and fair process
This was such an easy and quick process as I needed cash for car repair immediately. The process was explained by the cashier and I was happy when I left with cash in hand.
November 19, 2021
Very good place and very respectful…
Very good place and very respectful people and very sweet kind when comes to that be late a payment they work with u
October 18, 2021
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful & friendly staff
Very helpful & friendly staff, fast service quick approval in minutes I will recommend if you need help ask for anybody there I promise they are more than happy to assist you thanks Lady's at window again!
September 1, 2021
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This transaction was so smooth-Such an…
This transaction was so smooth-Such an upgrade from a year ago! My agent was cordial ,helpful, and explained every detail. It was stop notch!!!!
August 14, 2021
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was beautiful experience with the…
It was beautiful experience with the people at advance America
December 22, 2020
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your response and comments regarding our services. We appreciate your business!
Nice and helpful...very professional…
Nice and helpful...very professional and friendly i was a happy camper when I left..
November 29, 2020
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your response and comments regarding our services. We appreciate your business!
When I walked into the office they…
When I walked into the office they greeted me by name. Her knowledge of my request was quickly verified and was finished very quickly. Great customer service.. Thanks
November 18, 2020
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Thank you for your response and comments regarding our services. We appreciate your business!
Excellent service
October 27, 2020
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Your business is important to us, thank you for your response!
All credit Welcomed
Though I didn't get the amount I requested I did walk out with money that day.
July 13, 2020
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Your business is important to us, thank you for your response!
Advance America
Customer Service Reps are nice and kind, very helpful to me. I do recommend them to all who are needing help.
Thank You
July 3, 2020
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Your business is important to us, thank you for your response!
I was treated with the utmost respect…
I was treated with the utmost respect caring an awesome service at the shepherd location . I will happily refer anyone I know to advanced America. Special thanks to Cherryl, as well as Melissa and Angela.
July 1, 2020
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Your business is important to us, thank you for your response!
Every one I have talked to in the…
Every one I have talked to in the recent past has been kind and understanding!
John Vaughan
May 17, 2020
Unprompted review
Reply from Advance America - Houston - 2902 N. Shephard Dr., Unit G
Your business is important to us, thank you for your response!
This company is awesome
This company is awesome. Everything was great and sufficient.
March 9, 2020
Unprompted review
First time loaner from adavance…
First time loaner from adavance america. Location is convinent an i just love Ms Angela personality each time i go an oh must not leave out d lil treats my great grandson loves them me myself i 💘 d water i seems to b thristy every time i go.
February 9, 2020
Unprompted review
Very nice communication was very good…
Very nice communication was very good customer service was excellent
February 5, 2020
Unprompted review
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