Associates made me feel comfortable and welcome. Emily was fast, highly skilled, communicated well, and carefully explained every detail I needed to know. Office was clean, safe, and cheery. Very posi... See more
Company replied
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They always greet us by name and make us feel so welcomed. Sonja is fantastic at the Lancaster office. She remembers what we did the last time we came in and what we discussed. She’s like family and s... See more
Company replied
Kind and courteous staff. Advance America helped me a lot while waiting for delayed disability payments. I was able to pay bills and take care of business until the money showed up.
Company replied
Everyone is always polite, kind, helpful, & patience. Both ladies have good "people skills", which is what you must have when working with the public.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1234 West Avenue K, Space E-1, 93534, Lancaster, CA, United States
- 661-945-2101
4.9
Excellent
127 reviews
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Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
I try company in the pass
I try company in the pass. So I try it again. Only questions is if their loans are more then $250 ?
June 11, 2026
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
We appreciate you trying us again! We're happy to clarify our loan options for you. Please visit our website for details.
The process was fast online
The process was fast online, but then I had to go in store and it took some time. I would have liked faster deposit of funds straight to my account.
April 14, 2026
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have been using Advance America for a…
I have been using Advance America for a couple of years now and I’ve always been happy with the results not because I got the loan but because it’s easy to apply quiz to get your money
January 2, 2026
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
We appreciate your continued patronage over the past couple of years. We're happy to hear that you've had a positive experience with our easy application process. Thank you for sharing your feedback!
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
We appreciate your positive feedback. We are happy to know you were very satisfied with our service.
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer is great
September 4, 2025
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
I Feel Great Gratitude
Associates made me feel comfortable and welcome. Emily was fast, highly skilled, communicated well, and carefully explained every detail I needed to know. Office was clean, safe, and cheery. Very positive atmosphere was encouraging, and I feel great gratitude for your business and my local office. 😃 👍
August 25, 2025
Unprompted review
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Their customer service is truly…
Their customer service is truly exceptional. They take the time to listen and provide thorough explanations to all your questions, which makes you feel valued and understood.
July 14, 2025
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. We are so happy we could provide the assistance you needed and that you felt valued. We appreciate your feedback!
Yes the company is doing excellent
Yes the company is doing excellent. They all ways treat you with the most respect. The manager is phenomenal
July 3, 2025
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
We're happy to hear that you had such a positive experience! It means a lot to us that you felt respected and appreciated the manager's efforts. Thank you for your kind words!
Curious kind.
Curious kind.. and quick and easy. To get my payday loan. And easy to pay it back..
May 2, 2025
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
We appreciate you taking the time to share your positive experience. We strive to make the process as smooth and convenient as possible for our customers.
Excellent customer service always…
Excellent customer service always address me by my name
April 24, 2025
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everyone is always polite.
Everyone is always polite, kind, helpful, & patience. Both ladies have good "people skills", which is what you must have when working with the public.
April 22, 2025
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and appreciate your kind words about our staff. Their dedication to providing a helpful and friendly experience is truly valued.
Kind and courteous staff
Kind and courteous staff. Advance America helped me a lot while waiting for delayed disability payments. I was able to pay bills and take care of business until the money showed up.
March 1, 2025
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Easy to request and receive funds
Easy to request and receive funds. I mostly use the online service.
December 4, 2024
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are so nice and friendly. Like family.
They always greet us by name and make us feel so welcomed. Sonja is fantastic at the Lancaster office. She remembers what we did the last time we came in and what we discussed. She’s like family and so is the other lady there. We look forward to seeing them.
April 10, 2024
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everyone was professional
Everyone was professional, helpful, and made the whole experience great.
Thank you,
Zena Jones
February 21, 2024
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Professional service The manager was excellent in her…
The manager was excellent in her ability to activate my loan was professional in every way👍🏾
January 27, 2024
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
By far the most frendly people i have…
By far the most frendly people i have dealt the always greet meet and tell me have a good and always willing to help i can tell they love their job and helping people
January 19, 2024
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
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