Associates made me feel comfortable and welcome. Emily was fast, highly skilled, communicated well, and carefully explained every detail I needed to know. Office was clean, safe, and cheery. Very posi... See more
Company replied
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They always greet us by name and make us feel so welcomed. Sonja is fantastic at the Lancaster office. She remembers what we did the last time we came in and what we discussed. She’s like family and s... See more
Company replied
Kind and courteous staff. Advance America helped me a lot while waiting for delayed disability payments. I was able to pay bills and take care of business until the money showed up.
Company replied
Everyone is always polite, kind, helpful, & patience. Both ladies have good "people skills", which is what you must have when working with the public.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1234 West Avenue K, Space E-1, 93534, Lancaster, CA, United States
- 661-945-2101
4.9
Excellent
127 reviews
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Excellent as always
August 24, 2020
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your response and comments regarding out services. We appreciate your business!
I always go to you guys I love the…
I always go to you guys I love the service they always help me with smile I recommended you guys por years thank you .victoria gaines
June 17, 2020
Unprompted review
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your response and comments regarding out services. We appreciate your business!
Great Customer Service
Sonya was excellent help, she walked me through the process and explained everything with extreme detail. I like to know exactly what I’m doing, I would definitely recommend this place to anyone who needs it.
June 17, 2020
Unprompted review
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your response and comments regarding out services. We appreciate your business!
I always feel appreciated when going in…
I always feel appreciated when going in and the staff ate soo nice always
April 19, 2020
Unprompted review
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your response and comments regarding out services. We appreciate you business!
Truly a blessing at such needed times
Truly a blessing at such needed times! Thank you all, for excellent service n assistance.
March 9, 2020
Unprompted review
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your response and comments regarding our services. We appreciate your business!
Great customer service
February 24, 2020
Unprompted review
Great company that supports the working…
Great company that supports the working class of America. Professional and caring employees.
January 9, 2020
Unprompted review
You guys rock #1 great customer service…
You guys rock #1 great customer service from everyone I've come in contact with!...
January 9, 2020
Unprompted review
great to do business with and fast
December 20, 2019
Unprompted review
Best customer service ever!!
August 14, 2019
Unprompted review
Customer service is so friendly very…
Customer service is so friendly very professional The supervisor at our Lancaster office she is THEE BEST thank you for all the help you guys do for us😎😎
May 24, 2019
Unprompted review
Awesome!
They are awesome. You are not just a transaction. They really care.
December 16, 2018
Unprompted review
Great customer service!
Great customer service! Everyone was very helpful and the process was so quick! 😊
May 4, 2018
Unprompted review
Very easy loan approved in under 10…
Very easy loan approved in under 10 minutes
March 3, 2018
Unprompted review
Customer service was great was in an …
Customer service was great was in an out. Happy customer
January 23, 2018
Unprompted review
Overall good experience
I was contacted by personnel promptly after expressing interest in a loan. Upon arrival at the location, I was greeted by both employees working that day. They were very nice and let me know how the process worked. Since I was new to the area, I was not eligible for the loan amount I originally requested. This was the only downfall. My overall experience was pleasant and I would return and/or refer friends and family.
January 20, 2018
Unprompted review
I like there because everyone there are …
I like there because everyone there are so nice big treat you with respect I would recommend them.
December 4, 2017
Unprompted review
Absolutely love the ladies and Sonia is …
Absolutely love the ladies and Sonia is awesome. Always remembers me. Very welcoming environment.
August 4, 2017
Unprompted review
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