Associates made me feel comfortable and welcome. Emily was fast, highly skilled, communicated well, and carefully explained every detail I needed to know. Office was clean, safe, and cheery. Very posi... See more
Company replied
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They always greet us by name and make us feel so welcomed. Sonja is fantastic at the Lancaster office. She remembers what we did the last time we came in and what we discussed. She’s like family and s... See more
Company replied
Kind and courteous staff. Advance America helped me a lot while waiting for delayed disability payments. I was able to pay bills and take care of business until the money showed up.
Company replied
Everyone is always polite, kind, helpful, & patience. Both ladies have good "people skills", which is what you must have when working with the public.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1234 West Avenue K, Space E-1, 93534, Lancaster, CA, United States
- 661-945-2101
4.9
Excellent
127 reviews
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Dealing with Advance America is a pleasure
I enjoy dealing with Advance America. The manager Sonia is and her associates are a pleasure to deal with
October 26, 2023
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service fast and convenient nice…
Great service fast and convenient nice staff
September 6, 2023
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customers service
Excellent customers service, fast efficient service, beautiful customer service workers.
June 6, 2023
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
the staff is always pleasant and sweet…
the staff is always pleasant and sweet and helpful.
April 30, 2023
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Sonia was very helpful.
April 28, 2023
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My store visit was great
My store visit was great. Everyone was knowledgeable and quick to help.
Always greeting everyone as they came in.
November 16, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service very friendly a…
Great customer service very friendly a welcoming place
November 9, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing group of people at the Avenue K…
Amazing group of people at the Avenue K office
October 28, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good work and very nice and warm
October 25, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They were fantastic as usual.I am…
They were fantastic as usual.I am repeat customer just because of those ladies there.They make me feel comfortable and glad i do business there.They go out of their way to help you and always with a smile.
October 8, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Sonya and her ladies are always…
Sonya and her ladies are always cordial, kind and helpful I’m always greeted with a smile and happy conversation.
September 28, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service!
September 9, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies were very professional have…
The ladies were very professional have NO complaints nice doing business thanks
August 22, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
As a repeat customer I experienced the…
As a repeat customer I experienced the inconvenience of having to have my direct deposit and banking information verified all over again as if I were a first time customer. It's like my information some how vanished from the system.
August 13, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Advance America values its customers and we will have someone personally contact you to discuss further.
Completely satisfied,
July 23, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The personal was very helpful and…
The personal was very helpful and patience. She was also very friendly and fun to talk to. Will be back again.
July 23, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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